Email Management Services
SendGrid Account
Essentials Support - Per user
- "Support
- Management
- Training
- Services included
• 24x7x365 Support Response
• Microsoft & 3rd Party App Updates
• Managed Anti-Virus / Anti-Malware
• 24x7x365 Infrastructure Monitoring
• Managed Premium Firewall
• Unlimited Remote Support
• IT Documentation
• Monthly Executive Report
• Technology Business Review Meeting (Bi annual)
• Security Awareness Training
• Technology Adoption Session
• Office 365 Business standard License / Google Workspace Business Standard
• Office 365 /Google workspace Backup up to 50 GB per user per month"
Fully Managed Support
- "Support
- Management
- Training
- Services included
• 24x7x365 Support Response
• Microsoft & 3rd Party App Updates
• Managed Anti-Virus / Anti-Malware
• 24x7x365 Infrastructure Monitoring
• Managed Premium Firewall
• Unlimited Remote Support
• Unlimited After-Hours Support
Security
• Password Management System
• Dark Web Monitoring
• Simulated Phishing Attack (Quarterly)
• Vulnerability Scan / Penetration Test (Quarterly)
• IT Documentation
• Monthly Executive Report
• Asset & Inventory Management Report
• Technology Business Review Meeting (Quarterly)
•
• Security Awareness Training
• Technology Adoption Session
• Office 365 Business standard License / google Workspace Business Standard
• Office 365 /Google workspace Backup up to 50 GB per user per month
• Monthly Human Backup Testing"
Office 365 Base Support - 10 users included
• Office 365 service management Tasks
• Office 365 service monitoring Tasks
• Office 365 service Reporting Tasks
• 24/7 Remote support included
Office 365 Per User Support
• Office 365 service management Tasks
• Office 365 service monitoring Tasks
• Office 365 service Reporting Tasks
• 24/7 Remote support included
Google Workspace Support 10 users included
• Google Workspace service management Tasks
• Google Workspace service monitoring Tasks
• Google Workspace service Reporting Tasks
• 24/7 Remote support included
Per Incident - Microsoft based servers
Premium support is a single support incident that you can purchase to get help with your server issue.
Per Incident - Linux based servers
Premium support is a single support incident that you can purchase to get help with your server issue.
Exchange server: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Exchange server issue.
Exchange Server: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Exchange server issue.
Exchange Server: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Exchange server issue.
Windows Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Windows server issue.
Windows Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Windows server issue.
Windows Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Windows server issue.
SharePoint Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with SharePoint server issue.
SharePoint Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with SharePoint server issue.
SharePoint Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with SharePoint server issue.
Web Hosting Control Panel Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Web Hosting Control Panel server issue.
Web Hosting Control Panel Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Web Hosting Control Panel server issue.
Web Hosting Control Panel Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Web Hosting Control Panel server issue.
Linux Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Linux server issue.
Linux Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Linux server issue.
Linux Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Linux server issue.
VMware Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with VMware server issue.
VMware Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with VMware server issue.
VMware Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with VMware server issue.
Active Directory Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Active Directory server issue.
Active Directory Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Active Directory server issue.
Active Directory Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Active Directory server issue.
My SQL Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with My SQL server issue.
My SQL Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with My SQL server issue.
My SQL Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with My SQL server issue.
Web Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Web server issue.
Web Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Web server issue.
Web Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Web server issue.
Application Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Application Server issue.
Application Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Application server issue.
Application Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Application server issue.
Google User Support -Additional user
• Google Workspace service management Tasks
• Google Workspace service monitoring Tasks
• Google Workspace service Reporting Tasks
• 24/7 Remote support included
Google WorkSpace Migration Services - Email Only
Migration of email data to Google workspace Gmail, including email, contacts, and calendar data. The base price covered up to 10 accounts.
Google WorkSpace Migration Services - Email + Files
Migration of email data to Google workspace Gmail, including email, contacts, and calendar data. The base price covered one account and numbers of accounts from 11 to 50
Microsoft 365 Migration Services - Email Only
Migration of email data to Microsoft 365 Exchange online, including email, contacts, and calendar data. The base price covered up to 10 accounts.
Microsoft 365 Migration Services Email - Files
Migration of email data to Microsoft 365 Exchange online, including email, contacts, and calendar data. The price covered one account and numbers of accounts from 11 to 50
Microsoft 365 Migration Services Tenant to Tenant
Migration of email data to Microsoft 365 Exchange online, including email, contacts, and calendar data. The price covered one account and numbers of accounts from 51 to300
MS SQL Server Support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with MS SQL server issue.
MS SQL Server Support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with My SQL server issue.
MS SQL Server Support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with MS SQL server issue.
Endpoint Protection (SOPHOS)
Microsoft IIS server support: Pay Per Incident
Pay Per support is a single support incident that you can purchase to get help with Microsoft IIS server issue.
Microsoft IIS server support: Reactive Support
Reactive support is an unlimited support incident that you can purchase to get help with Microsoft IIS server issue.
Microsoft IIS server support: Fully Managed Support
Fully managed support is an unlimited support incident + monitoring that you can purchase to get help with Microsoft IIS server issue.
