Dynamics 365 Remote Assist Attach Add-on

Dynamics 365 Remote Assist Attach is an add-on solution designed to integrate seamlessly with Dynamics 365 applications, providing advanced mixed reality tools for enhanced remote collaboration. This solution allows organizations to equip their teams with real-time support and innovative tools to improve efficiency and resolve issues faster.

Key Features

• Real-Time Mixed Reality Collaboration
  Enables field technicians to share their real-world view with remote experts, ensuring precise guidance through advanced mixed reality tools.
• Annotations and 3D Markups
  Facilitates on-screen annotations and 3D markups within the field of view, simplifying complex troubleshooting processes.
• Integration with Dynamics 365
  Fully integrates with existing Dynamics 365 applications, enabling real-time data sharing, such as service records and work orders.
• Device Flexibility
  Compatible with HoloLens, mobile devices, and PCs, ensuring accessibility across diverse operational environments.
• Documentation Tools
  Allows for capturing and sharing videos, photos, and notes during operations for better reporting and training.

Benefits

• Enhanced Collaboration
  Connects field teams with experts to ensure accurate problem resolution without delays, increasing operational efficiency.
• Improved First-Time Fix Rates
  Provides detailed guidance during service tasks, helping technicians complete jobs correctly the first time.
• Cost Reduction
  Reduces the need for travel by enabling remote problem-solving, cutting operational expenses.
• Streamlined Workflows
  Integrates with Dynamics 365 to create a unified workflow, reducing time spent on administrative tasks and documentation.
• Scalable Solution
  Adapts to a variety of industries and scenarios, offering flexibility for growing business needs.

Note: Dynamics 365 Remote Assist Attach is an ideal solution for businesses seeking to enhance their existing Dynamics 365 environment with advanced collaboration tools.