Dynamics 365 Remote Assist Attach is an add-on solution designed to integrate seamlessly with Dynamics 365 applications, providing advanced mixed reality tools for enhanced remote collaboration. This solution allows organizations to equip their teams with real-time support and innovative tools to improve efficiency and resolve issues faster.
Key Features
- Real-Time Mixed Reality Collaboration
Enables field technicians to share their real-world view with remote experts, ensuring precise guidance through advanced mixed reality tools. - Annotations and 3D Markups
Facilitates on-screen annotations and 3D markups within the field of view, simplifying complex troubleshooting processes. - Integration with Dynamics 365
Fully integrates with existing Dynamics 365 applications, enabling real-time data sharing, such as service records and work orders. - Device Flexibility
Compatible with HoloLens, mobile devices, and PCs, ensuring accessibility across diverse operational environments. - Documentation Tools
Allows for capturing and sharing videos, photos, and notes during operations for better reporting and training.
Benefits
- Enhanced Collaboration
Connects field teams with experts to ensure accurate problem resolution without delays, increasing operational efficiency. - Improved First-Time Fix Rates
Provides detailed guidance during service tasks, helping technicians complete jobs correctly the first time. - Cost Reduction
Reduces the need for travel by enabling remote problem-solving, cutting operational expenses. - Streamlined Workflows
Integrates with Dynamics 365 to create a unified workflow, reducing time spent on administrative tasks and documentation. - Scalable Solution
Adapts to a variety of industries and scenarios, offering flexibility for growing business needs.
Note: Dynamics 365 Remote Assist Attach is an ideal solution for businesses seeking to enhance their existing Dynamics 365 environment with advanced collaboration tools.
