Acceptable Use Policy

1.2 Network Abuse and Security Violations

• ✗Hacking & Unauthorized Access: Attempting to breach security, access systems without authorization, or exploit vulnerabilities
• ✗DDoS Attacks: Launching or participating in distributed denial-of-service attacks
• ✗Port Scanning: Unauthorized network scanning, vulnerability scanning, or penetration testing without prior approval
• ✗Malware Distribution: Hosting, distributing, or creating viruses, ransomware, trojans, worms, keyloggers, or malicious code
• ✗Botnet Operations: Operating command & control servers for botnets or compromised devices
• ✗Network Flooding: Excessive bandwidth usage designed to disrupt services or infrastructure
• ✗Brute Force Attacks: Automated attempts to crack passwords, keys, or authentication mechanisms

1.3 Spam and Email Abuse

• ✗Unsolicited Bulk Email (Spam): Sending unsolicited commercial email (UCE) or bulk email without recipient consent
• ✗Phishing: Email campaigns designed to steal credentials, financial information, or personal data
• ✗Email Harvesting: Scraping or collecting email addresses without permission
• ✗Relay Abuse: Using our mail servers as open relays or for email forwarding without authorization
• ✗Email Spoofing: Forging email headers or sender information to deceive recipients
• ✗Purchased Lists: Sending emails to purchased, scraped, or non-opt-in mailing lists

1.4 Resource Abuse

• ✗Cryptocurrency Mining: Unauthorized cryptocurrency mining (Bitcoin, Ethereum, etc.) without explicit approval
• ✗CPU/RAM Hogging: Running processes that intentionally consume excessive CPU, memory, or disk I/O on shared servers
• ✗Bandwidth Abuse: Excessive bandwidth usage beyond fair use policies (file sharing, torrenting)
• ✗Storage Abuse: Using hosting for backup storage, file dumps, or long-term archival (non-website content)

1.5 Prohibited Content

• ✗Adult Content (Shared Hosting): Pornography, sexually explicit content, or adult entertainment on shared hosting (permitted on VPS/dedicated with age verification)
• ✗Hate Speech: Content promoting violence, discrimination, or hatred based on race, religion, ethnicity, gender, sexual orientation, or disability
• ✗Harassment & Doxxing: Content designed to harass, threaten, stalk, or publish private information (doxxing)
• ✗Defamation: Knowingly publishing false statements intended to harm reputation
• ✗Gambling (Unlicensed): Online gambling, betting, or casino operations without proper licenses
• ✗Weapon Sales: Sale of firearms, explosives, or weapons (unless legally licensed)

1.6 Proxy and Anonymization Services

• • VPN Services: Publicly advertised VPN/proxy services (must disclose customer base and abuse policies)
• • Open Proxies: HTTP/SOCKS proxies accessible to the public
• • Tor Exit Nodes: Operating Tor exit nodes (increased abuse risk)
• • Anonymization Services: Services designed to mask user identity for third parties

Private VPNs for personal/corporate use are permitted. Commercial VPN services must have abuse prevention measures in place.

3.1 Investigation

We actively monitor for AUP violations using automated systems and manual reviews. We may investigate accounts based on:

• • Abuse complaints from third parties or IP blacklist reports
• • Automated security alerts (malware detection, unusual traffic patterns)
• • Resource usage anomalies (excessive CPU, bandwidth spikes)
• • Legal notices, DMCA takedown requests, court orders

3.4 Legal Action

Serious violations may result in:

• • Reporting to law enforcement (Indian Cyber Crime Cell, FBI, Interpol)
• • Cooperation with legal investigations and subpoenas
• • Civil lawsuits for damages caused to Medhacloud or third parties
• • IP address blacklisting and ban from future services