Legal Policies
Medhacloud Solutions Private Limited
This page provides access to all legal documents governing your use of Medhacloud services. Please review these policies carefully before using our services.
Policy Documents
Terms of Service
Legal terms and conditions for using Medhacloud services. Includes service agreements, user responsibilities, payment terms, refund policy, return policy, and shipping policy.
Last updated: December 2025
Privacy Policy
How we collect, use, and protect your personal data. GDPR and Digital Personal Data Protection Act (India) compliance information.
Last updated: January 2025
Acceptable Use Policy
Guidelines for fair and legal use of Medhacloud services. Prohibited activities, enforcement procedures, and abuse reporting.
Last updated: January 2025
Service Level Agreement
Uptime guarantees, support response times, service credits, and performance commitments for all service tiers.
Last updated: January 2025
Policy Updates
We review and update our legal policies periodically or as needed for compliance. Significant changes are announced 30 days in advance via email and customer portal notifications.
Continued use of Medhacloud services after the effective date of any policy update constitutes acceptance of the revised terms.
Contact Information
Legal & Compliance
Medhacloud Solutions Private Limited
#74, 7th Cross, Krishna Garden
Bengaluru, Karnataka 560083, India
Email: legal@medhacloud.com
Phone: +91 93536 44646
USA Office
30 N Gould St Ste R, Sheridan, WY 82801
Phone: +1 646 775 2855
Governing Law: All policies are governed by the laws of India. Jurisdiction: Courts of Bengaluru, Karnataka, India.