MedhaCloud
32+ Active MSP Partners24/7 White Label NOC & HelpdeskMicrosoft Solutions PartnerYour brand · Your clients · We stay invisible99.99% SLA Uptime32+ Active MSP Partners24/7 White Label NOC & HelpdeskMicrosoft Solutions PartnerYour brand · Your clients · We stay invisible99.99% SLA Uptime

White Label Managed Services

We run your helpdesk, NOC, SOC, and cloud support — completely invisible to your clients.

They call your number. We answer. Your brand. Always.

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0+
MSP Partners
0.00%
SLA Uptime
0X
Cheaper Than Onshore
24/7
NOC & Helpdesk
The problem you're not saying out loud

What keeps MSP owners awake at 3am

$0K

Average monthly cost of one in-house L1 engineer in the US. White-label costs a fraction.

0%

Of MSPs lose clients due to slow ticket response — not bad technology.

0am

When your biggest client's server goes down and nobody picks up.

0

Clients who know we exist. 100% white-label. Your brand, always.

How it works

Three steps. Zero friction.

01
You forward the tickets
Your clients submit tickets as normal. Your brand, your portal, your email. Nothing changes for them.
02
You resolve in your name
Our certified engineers handle L1/L2 — Exchange, M365, networking, helpdesk. Under your company name. Always.
03
You collect the credit
Client sees fast resolution. They praise your team. You scale without hiring. We stay invisible.
What MSP owners say

Don't take our word for it.

“We were drowning in tickets at 60 clients. MedhaCloud became our invisible backend team. Cut our response time from 4 hours to under 45 minutes. Clients think we hired three new engineers.”

Mike R. — MSP Principal, Dallas TX

ConnectWiseConnectWise
NinjaOneNinjaOne
DattoDatto
KaseyaKaseya
AteraAtera
What we deliver under your brand

White Label Managed IT Services for MSPs

01

Managed IT Services

Complete white label helpdesk, RMM, firewall, O365 support and network management

Learn More →02

NOC Services

24/7 Network Operations Center monitoring and infrastructure management

Learn More →03

SOC Services

Security Operations Center with threat detection, incident response

Learn More →04

Cloud Services

Cloud consulting, migration, management and DevOps services

Learn More →05

Staff Augmentation

Dedicated IT engineers on-demand under your brand

Learn More →06

Partner Program

Join our partner network with co-branded materials

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Partner pricing

No Setup Fees. No Contracts. Pay What You Use.

Every month you delay, you're paying $8K+ for an engineer who could be replaced tomorrow. These rates won't last.

Per Engineer

L1 Engineer
Helpdesk & Triage
$1,600/mo
✓Handles tickets in YOUR PSA
✓Password resets & user issues
✓Email & Outlook support
✓Windows & macOS support
✓RMM alert triage & resolution
✓Uses YOUR email domain & signature
✓40 hrs/week coverage
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Most Popular
L2 Engineer
Advanced Support
$2,500/mo
✓L1 escalations & complex issues
✓Server & app troubleshooting
✓Active Directory management
✓Exchange Server & email migrations
✓VPN & remote access setup
✓Backup job monitoring & fixes
✓Network & system monitoring
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L3 Engineer
Senior Specialist
$2,700/mo
✓Lead technical escalations
✓Infrastructure project leadership
✓Windows Server 2016-2022
✓VMware vSphere design
✓Microsoft 365 migrations
✓Network design (VLANs, VPNs)
✓Security incident response
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Per Device

Workstation
$22/device/mo
Min: 15 units or $330/mo
Server
$75/server/mo
Min: 3 units or $225/mo
Network Device
$45/device/mo
Min: 2 units or $90/mo
Managing 100+ Endpoints? Let's Talk.

Our largest partners save 30-40% on published rates. Volume discounts at 50+ users. Custom pricing for custom scale.

FAQ

Frequently Asked Questions

What is a white label MSP?+
A white label MSP is an outsourced IT team that works under your brand. We handle helpdesk tickets, NOC monitoring, SOC alerts, and cloud management—your clients only see your company name, logo, and email domain. You set the pricing, keep the margins.
What is an example of a white label service?+
You're an MSP with 200 endpoints but no night shift. You hire us as your white label NOC. We monitor servers 24/7, respond to alerts in your ConnectWise queue, and email clients from @yourmsp.com. Your client thinks it's your team. That's white label.
How much do outsourced NOC services cost?+
US-based NOCs charge $50-65/hour ($8,000-10,000/month per engineer). Our outsourced NOC starts at $10/hour ($1,600/month base) from Bangalore. Same AWS/Azure/Security+ certs. Same ConnectWise/Datto tools. English-fluent L2/L3 engineers. 5X cheaper, same quality.
How fast can we start?+
Apply today, engineers ready in 48 hours. No new portal needed—we work directly in your existing PSA, RMM, and ticketing tools from day one.
You're based in Bangalore. Will my clients know?+
No. We use your email (@yourmsp.com), your branding, your portal. English-fluent engineers with 5+ years MSP experience. US work hours available. Clients see your team, not ours. That's the point of white label.
What tools do your white label engineers work with?+
ConnectWise, Datto Autotask, Kaseya, Syncro, NinjaOne, Atera, N-able for PSA/RMM. CrowdStrike, SentinelOne, Sophos for endpoint security. Azure, AWS, Microsoft 365, Google Workspace for cloud. Veeam, Acronis for backup. We log into your tools—no migration needed.
What's the minimum commitment?+
Month-to-month. No annual lock-in. Start with one service, add or drop anytime. Test with 5 free tickets before committing.
Can we set our own pricing?+
Yes. We charge wholesale rates, you bill your clients retail. You keep 100% of the markup. Most MSPs charge $75-150/hour and pay us $10/hour—that's your margin.
What certifications do your white label engineers hold?+
AWS Solutions Architect, Microsoft Azure Administrator, Microsoft 365, CompTIA Security+, Cisco CCNA, ITIL v4 Foundation, VMware VCP-DCV, and CrowdStrike Falcon. Every engineer on your account holds active certifications—request verification IDs anytime.
Contact us
🇺🇸
United States

30 N Gould St Ste R, Sheridan, WY 82801

+1 646 775 2855
🇮🇳
India

#74, 7th Cross, Krishna Garden, Bangalore 560083

+91 93536 44646
Email
[email protected]
Website
medhacloud.com
LinkedIn
linkedin.com/company/medhacloud

Stop losing sleep.

15-minute call. No slides. No BS. Just answers.

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No contract required · White-label setup in 48 hours · Cancel anytime

Complement your white label services

Cloud Migration Services

Need to migrate client workloads? Our engineers handle M365, Azure, AWS, and GCP migrations with zero downtime.

Learn More →

Managed Cloud Hosting

Infrastructure to host client workloads. Cloud hosting starts at $6/month with 99.99% uptime SLA.

Learn More →

Security & Compliance Hosting

HIPAA or PCI-DSS compliant infrastructure. SOC 2 Type II certified hosting with BAA and audit support.

Learn More →

Server Administration & Support

Complex server environments? Our engineers manage Exchange, Windows, Linux, and VMware 24/7.

Learn More →
From our blog

Resources for MSP Owners

NOC Guide

What Is a Network Operations Center (NOC)?

How outsourced NOC services work and why MSPs use 24/7 NOC providers.

Helpdesk

Why White Label Helpdesk Support Is Critical

How white label help desk services let MSPs scale without hiring.

Managed IT

Who Are White Label Managed IT Service Providers?

What white label managed IT services include and how MSPs grow revenue.

SOC

Cybersecurity Services MSPs Can Outsource

SOC monitoring, threat detection, incident response through white label.

Pricing

Cost of Outsourcing IT Helpdesk Services

Pricing breakdown for outsourced helpdesk vs. in-house hiring.

RMM

White Label RMM Services for MSPs

How managed NOC and RMM integration works with ConnectWise, Datto, Kaseya.

View All White Label MSP Guides →
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