White Label NOC & SOC Services
5X Cheaper • 48-Hour Start
32 MSPs use our white label services to add 24/7 coverage, NOC/SOC teams, and helpdesk support—under their brand. Bangalore-based, English-fluent engineers. Month-to-month. No contracts.
White Label Partnership Overview
Everything you need to know about partnering with Medha Cloud
What We Do
White-labeled managed IT services under your brand. 24/7 helpdesk to NOC/SOC. We stay invisible to your clients.
Who It's For
MSPs, IT consulting firms, and technology partners looking to expand services without expanding overhead.
How It Works
You sell, we deliver. Your clients never know we exist. We follow your processes, use your tools, deliver under your brand.
Our Promise
5X cheaper than onshore NOCs. Start in 48 hours. 99.99% SLA. No long-term contracts. Grow revenue without hiring.
4 Problems We Fix for MSPs
Scale profitably. Offer 24/7. Win more deals. Stop hiring.
Can't Scale Profitably
Add revenue without hiring full-time staff
Can't Offer 24/7 Support
Round-the-clock coverage under your brand
Losing Deals to Competitors
Expand service portfolio overnight
Staff Turnover & Training
Pre-trained, certified engineers ready to deploy
What You Get as a Partner
24/7 service delivery, your tech stack, training, reporting, brand protection, dedicated support
24/7 Service Delivery
- 24/7/365 helpdesk support under your brand
- Multi-tier support (L1/L2/L3)
- Average 2-minute response time
- Ticket resolution in your PSA tool
- Escalation to your team when needed
- Client communication in your voice
Technology & Tools
- Work within your RMM/PSA stack
- Follow your documentation & runbooks
- Access to our enterprise monitoring tools
- Security tools & compliance frameworks
- Backup & disaster recovery solutions
- Network monitoring & alerting
Training & Enablement
- Sales enablement training & materials
- Technical product training
- Co-branded presentations & proposals
- ROI calculators & pricing tools
- Case study templates
- Regular partner webinars
Reporting & Analytics
- Real-time dashboard access
- Monthly performance reports
- SLA compliance tracking
- Customer satisfaction scores (CSAT)
- Ticket analytics & trends
- Custom reporting on request
Brand Protection
- 100% white label delivery
- NDA & confidentiality guaranteed
- Your branding on all touchpoints
- No contact with your clients
- Geo-IP masking if required
- Complete invisibility to end customers
Partnership Support
- Dedicated partner success manager
- 24/7 partner support hotline
- Quarterly business reviews
- Strategic growth planning
- Marketing & lead gen support
- Partner community access
Partner Success Stories
Real results from real MSP partners
TechPro MSP
"Medha Cloud became our invisible backend. We went from 50 to 150 clients in 18 months without hiring a single new technician."
CloudFirst IT
"We won a 500-seat enterprise deal requiring 24/7 support. Medha had us operational in 2 days. Now we win enterprise deals."
Secure IT Solutions
"Started with NOC services, now using their full stack. Our clients think we have 50 engineers. We have 12."
Why Choose Medha Cloud?
Compare us to in-house hiring and other white label providers
| Feature | In-House Team | Competitors | Medha Cloud |
|---|---|---|---|
| Upfront Investment | $150K+ (salaries, equipment, training) | $50K-$100K setup fees | $0 - No setup fees |
| Time to Deploy | 3-6 months (hiring, training) | 4-8 weeks | 48 hours |
| Cost per Engineer | $80K-$120K/year + benefits | $50K-$70K/year | $30K-$42K/year (5X cheaper) |
| Scalability | Slow (hiring cycle) | Moderate (2-4 weeks notice) | Instant (5-day notice) |
| 24/7 Coverage | Requires 3-4 shifts = 12-16 FTEs | Yes, but at premium pricing | Included in base pricing |
| White Label | N/A (your team) | Partial (visible in some systems) | 100% invisible |
| Risk | High (turnover, sick days, vacations) | Medium (contract terms) | Low (no long-term contracts) |
No Setup Fees
Get started immediately with zero upfront investment
Scale Instantly
Add or reduce resources with just 5-day notice
No Long-Term Contracts
Month-to-month flexibility with 30-day cancellation
Simple Onboarding Process
From application to serving clients in 2-3 weeks
Submit Application
Complete our 5-minute partner application form
Discovery Call
30-minute call to understand your business & needs
Technical Assessment
Review your current tech stack and integration requirements
Proposal & Agreement
Custom partnership proposal and contract signing
Onboarding & Go-Live
Complete onboarding process and start serving clients
Frequently Asked Questions
Everything you need to know about our partner program
Three differences: (1) Start in 48 hours vs. industry average of 4-8 weeks, (2) 5X cheaper than onshore NOCs, and (3) Clients never see us - we never contact them. We work in YOUR RMM/PSA tools, not ours.
We sign strict NDAs, use your email domains, follow your communication templates, work within your ticketing system, and never identify ourselves to your clients. We can even use geo-IP masking if needed. Your clients interact with 'your team' - they never see our brand or know we're involved.
Scale up with 5-day notice. Scale down with 30-day notice. No long-term contracts. Pay only for engineers you need each month. Most partners start with 1-2 engineers and grow to 10+.
We work in YOUR tech stack - your RMM (ConnectWise, Kaseya, N-able, etc.), your PSA, your documentation, your communication tools. We adapt to your workflows, not the other way around. Zero disruption to your operations.
Transparent all-inclusive pricing. No setup fees, no onboarding fees, no hidden charges. Monthly rate covers: dedicated engineers, 24/7 support access, partner portal, performance reports, and account management. Only additional cost is if you want premium add-ons (custom SLAs, etc.).
Start in 48 hours for basic services. Full timeline: Application (5 min) → Discovery call (24hrs) → Technical assessment (48hrs) → Contract (3-5 days) → Go-live (2-3 weeks). Some partners serve clients in 1 week for urgent needs.
We have global coverage across US, UK, EU, APAC, and India timezones. Our 24/7/365 operation means we can match your clients' business hours regardless of location. Many partners use us specifically to offer 'follow-the-sun' support.
We escalate to your internal team. We handle L1/L2 support and escalate complex L3 issues following your escalation matrix. You maintain control and client relationships for critical issues.
Pick any service. Most partners start with one service (24/7 helpdesk or NOC) and add more later. Mix and match: helpdesk, NOC, SOC, cloud, endpoint protection, backup/DR, or full managed services.
Standard SLA is 99.5% (Silver), 99.9% (Gold), up to 99.99% (Platinum). If we miss SLA, you receive service credits per our agreement. Our actual uptime across all partners: 99.97% over the past 24 months. You get real-time SLA dashboards.
Ready to Become a Partner?
Join 32 MSPs worldwide. 5-minute application. 24-hour response. Start in 48 hours.
Start in 48 Hours
Serve clients this week
5X Cheaper
vs. onshore NOCs
99.99% SLA Uptime
Enterprise-grade reliability
Questions? Email us at sales@medhacloud.com