White Label MSP Pricing
$1,600/Month • No Contracts • 30-Day Free Trial
Helpdesk L1 engineers at $1,600/month. NOC L2 at $3,495/month. SOC L3 at $4,995/month. Or pay per device at $22/month. Try free for 30 days or 5 tickets—whichever comes first.
Calculate Your Savings
One in-house helpdesk tech costs $68K-$100K per year. One white label engineer costs $19K-$60K per year. See your savings below.
ROI Calculator
Calculate your potential savings with white label support services
Your Current Setup
White label: $1,600/mo • Market: $3,800/mo
White label: $2,500/mo • Market: $5,500/mo
White label: $2,700/mo • Market: $7,000/mo
Cost savings vs. in-house hiring
Current Monthly Cost
$11,700
Hiring in-house
With Medha Cloud
$3,200
2 engineer(s)
Monthly Savings
$8,500
Every month
Annual Savings
$102,000
First year total
Ready to start saving $8,500/month?
Partner with Medha Cloud for white label support services. No setup fees, transparent pricing, 24/7 support.
No credit card required • Free 14-day trial • Cancel anytime
Get Started in 10 Days
Apply Monday. Engineers answer tickets by Friday. 10 days from application to go-live.
Application & Discovery
Fill out 10-minute application. We call you within 24 hours.
- You: Fill out application (10 minutes)
- Us: Call you within 24 hours
- You: Tell us what services you need
- Us: Recommend which engineers to start with
Technical Assessment
We review your RMM/PSA setup. You share your workflows and SLAs.
- You: Grant access to ConnectWise/Autotask/Datto
- Us: Review your ticketing workflows
- You: Share escalation paths and SLAs
- Us: Confirm we can meet your requirements
Custom Proposal
We send custom pricing. You sign the agreement. Start date confirmed.
- Us: Send custom pricing (volume discounts included)
- Us: Draft SLA based on your requirements
- You: Review and sign contract
- Both: Agree on start date
Integration Setup
Create @yourdomain emails for engineers. Add them to RMM/PSA. Connect Slack or Teams.
- You: Create @yourdomain.com emails for engineers
- Us: Add engineers to your PSA/RMM
- You: Set up escalation workflows
- Us: Join your Slack/Teams for daily check-ins
Go Live
Route tickets to engineers. They answer within your SLA. You're live.
- You: Assign first 10-20 tickets
- Us: Respond within your SLA (typically 15 min)
- Both: Daily check-ins for first week
- Us: Ramp to full workload by week 2
What Happens During Onboarding
Engineers work in your RMM/PSA. Use your @company.com email. Clients never see us.
Your Tools, Your Brand
Engineers work in your RMM/PSA using your @company.com email. Clients only see your brand.
- ConnectWise, Autotask, Datto RMM, Kaseya
- Engineers use @yourcompany.com emails
- All tickets answered under your brand
Direct Team Communication
Talk directly to engineers via Slack or Microsoft Teams. Daily check-ins keep everyone aligned.
- Slack or Microsoft Teams integration
- Shared ticket queues and escalation paths
- Daily standup meetings with your team
30-Day Free Trial
Try us free for 30 days or 5 tickets—whichever comes first
- No credit card required
- Assign up to 5 tickets at no cost
- Cancel anytime with no penalties
- Pay nothing if you're not satisfied
Free for 30 days or 5 tickets • No credit card • Cancel anytime
Questions? Call +1 (646) 775-2855
Build In-House vs. White Label Costs
One helpdesk tech costs $134K-$208K in year one (recruitment, salary, benefits, hidden costs). One white label engineer costs $19K-$60K.
Cost Category
First year comparison (1 engineer)
Build In-House
Hire your own technician
White Label
Partner with Medha Cloud
1Initial Setup Costs
- Recruitment & hiring fees$8,000 - $15,000
- Onboarding & training (2-3 months)$12,000 - $18,000
- Equipment (laptop, monitors, phone)$2,500 - $4,000
- Software licenses (RMM, PSA, tools)$1,500 - $3,000
- No recruitment fees$0
- No onboarding time (start in 48 hours)$0
- No equipment costs$0
- No additional software licenses$0
2Annual Operating Costs (Per Engineer)
- Salary (Help Desk Technician)$45,000 - $65,000
- Benefits, taxes, insurance (30%)$13,500 - $19,500
- Overhead (office, utilities, management)$8,000 - $12,000
- Training & certifications$2,000 - $4,000
- White label engineer cost$1,600 - $4,995/mo
- No benefits or taxes$0
- No office overhead$0
- Certified engineers included$0
3Hidden Costs (Annual)
- Employee turnover (avg 18 months)$15,000 - $25,000
- Management time (25% of manager)$12,000 - $18,000
- Sick days, PTO, holidays (15%)$10,000 - $15,000
- Underutilization during slow periods$5,000 - $10,000
- No turnover risk$0
- Minimal management overhead$0
- No paid time off$0
- Scale up/down as needed$0
Build In-House Total
$134,500 - $208,500
First year cost per engineer
White Label Total
$19,200 - $59,940
First year cost per engineer
💰 Your Savings
55-91%
$74,560 - $189,300
Saved in first year alone
Cut Your Overhead
No office space, equipment, benefits, or payroll taxes. Pay only for engineering hours.
Scale Fast
Add or remove engineers in days, not months. No severance or recruitment delays.
Zero Turnover Risk
We handle recruitment, retention, and training. If an engineer leaves, we replace them immediately.
Choose Your Service Level
Helpdesk L1, NOC L2, or SOC L3. Month-to-month billing. No long-term contracts.
Per Engineer Pricing
Simple per-tech pricing. You invoice your client, we invoice you.
L1 Engineer
Helpdesk & Triage
L2 Engineer
Advanced Support
L3 Engineer
Senior Specialist
Need a Custom Plan?
Mix engineers and devices. Add SOC, cloud consulting, or staff augmentation.
Volume discounts available for 10+ engineers or 500+ devices
Real MSP Results
Three MSPs share how they saved $85K and $65K annually, and grew client base by 50% using white label engineers.
"We were spending $180K/year on 3 help desk techs with constant turnover issues. Medha Cloud's white label team handles 300+ tickets/month flawlessly under our brand. We've saved $85K in the first year and our client satisfaction scores went from 3.2 to 4.7 stars."
Michael Rodriguez
CEO
TechGuard MSP
Austin, TX
45 clients, 8 white label engineers
"The 10-day onboarding was smooth and fast. Engineers logged into our ConnectWise, used our @cloudfirst.com emails, and clients never knew they weren't in our office. Response times improved from 45 minutes to 12 minutes average. This partnership let us grow from 80 to 120 clients without hiring a single local technician."
Sarah Chen
Director of Operations
CloudFirst Solutions
San Francisco, CA
120 clients, 15 white label engineers
"I was skeptical about white label quality, but the pilot program convinced me. Their engineers are Microsoft certified, document everything in our PSA, and escalate properly. We've eliminated night shift staffing ($65K/year saved) by using their 24/7 coverage. Client complaints dropped 60% in 90 days."
David Okonkwo
CTO
SecureNet MSP
Chicago, IL
32 clients, 5 white label engineers
Join 32 MSP Partners Worldwide
Try us free for 30 days or 5 tickets—whichever comes first. No credit card required. See results in your first week.
Questions? Call +1 (646) 775-2855 or email sales@medhacloud.com
Why MSPs Choose Our Pricing
Transparent, flexible pricing with no hidden fees or long-term contracts.
No Hidden Fees
Transparent, all-inclusive pricing. What you see is what you pay.
- $0 setup fees or onboarding charges
- Month-to-month billing only
- Flat-rate pricing with no overages
- Cancel with 30-day notice
Volume Discounts
Save 5% at 5 engineers. Save 10% at 10 engineers. Save 15% at 20 engineers.
- 5% discount at 5+ engineers
- 10% discount at 10+ engineers
- 15% discount at 20+ engineers
- Custom enterprise pricing at 50+
Price Lock Guarantee
Your rate is locked for 12 months. No surprise increases.
- Annual rate lock guarantee
- 90-day notice for any changes
- Grandfather pricing for existing services
- Flexible contract terms
Flexible Scaling
Add or remove engineers monthly. Pay only for active engineers.
- Add engineers with 5-day notice
- Reduce capacity with 30-day notice
- Mix and match service types
- Seasonal capacity adjustments
Flexible Payment Terms
Monthly Billing
Pay month-to-month with no long-term commitment
Quarterly Billing
Save 5% with quarterly pre-payment
Annual Billing
Save 10% with annual pre-payment
Need 50+ Engineers? Get Custom Pricing
Enterprise volume gets custom pricing. Save 15%+ with 50+ engineers. Call us for a quote.
Questions about pricing? Call us at +1 (646) 775-2855 or email sales@medhacloud.com