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Case study: Google Workspace to Microsoft 365 migration for a real estate firm in Georgia

Case study_ Google Workspace to Microsoft 365 migration for a real estate firm in Georgia
Fastrack Migration

Client overview

A growing real estate firm based in Georgia, with over 200 employees across multiple offices, was using Google Workspace for its email, collaboration, and document management needs. As the company expanded, it began facing challenges with integration, collaboration tools, and security, especially when managing large amounts of data and documents for properties and clients. With increasing concerns around security and compliance, the firm decided to migrate to Microsoft 365 to better support its business operations.

The challenge

Limited integration with core business tools

The real estate firm relied heavily on Microsoft applications like Word, Excel, and PowerPoint for drafting contracts, financial analysis, and presentations. While Google Workspace offered basic tools for document creation, employees struggled with formatting issues and collaboration when switching between Google Workspace and Microsoft apps. The firm needed a unified platform where employees could work seamlessly with the Microsoft tools they were already using.

Complex file management and sharing

Google Drive was the firm’s primary file storage platform, but managing access to files and ensuring proper version control across multiple departments became challenging. Agents, managers, and administrators often dealt with duplicate files or lost track of the latest versions of important documents, such as property listings, client contracts, and financial statements. This impacted their ability to collaborate efficiently and deliver timely services to clients.

Security and compliance concerns

As the firm grew and handled more sensitive client data, security became a major concern. Google Workspace provided basic security features, but the firm needed more advanced data protection, encryption, and audit trails to safeguard its communications and ensure compliance with industry regulations, such as data protection and privacy laws related to financial transactions and client information.

Scalability and IT overhead

With the real estate market booming, the firm’s IT needs were rapidly evolving. Google Workspace had limitations in scalability when it came to managing user accounts, access control, and storage needs across different offices. The IT team found it increasingly difficult to maintain user accounts and provide consistent access to resources. They needed a solution that could scale efficiently with the company’s growth, without requiring excessive manual oversight.

The solution

Medha Cloud worked with the real estate firm to execute a seamless migration from Google Workspace to Microsoft 365. The migration focused on addressing the firm’s need for better collaboration, security, and scalability while ensuring a smooth transition with minimal disruption to ongoing business operations.

In-depth assessment and planning

We started by conducting a detailed assessment of the firm’s existing Google Workspace environment, mapping out all emails, contacts, shared documents, and files. This allowed us to design a migration plan that ensured all data would be accurately transferred to Microsoft 365 without loss or disruption. We also developed a comprehensive backup strategy to ensure the safety of critical business information throughout the migration process.

Seamless migration of emails, contacts, and calendars

The firm’s email system was a critical business tool, so ensuring a smooth transition from Gmail to Outlook was essential. We migrated all email accounts, contacts, and calendar events from Google Workspace to Microsoft 365’s Outlook, ensuring that employees could continue their communications without any downtime. The migration process preserved important email threads, contact details, and meeting schedules, allowing the team to maintain business continuity.

Enhanced collaboration with Microsoft 365 tools

Microsoft 365’s suite of tools, including Teams, SharePoint, and OneDrive, provided the firm with enhanced collaboration capabilities. Teams became the central hub for communication and project coordination, allowing agents and managers to collaborate on property listings, client interactions, and sales reports in real time. SharePoint enabled secure document management and version control, while OneDrive provided easy access to personal file storage, improving overall document handling across the organization.

Improved security and compliance

Microsoft 365’s advanced security features, such as Advanced Threat Protection (ATP), data encryption, and multi-factor authentication, provided the firm with the level of protection needed to secure sensitive client information. We also helped the firm configure data loss prevention (DLP) policies and audit trails to ensure compliance with industry regulations regarding client data and financial transactions. This gave the firm confidence that it could protect its data while adhering to legal requirements.

Cost efficiency and IT simplification

By moving to Microsoft 365, the firm was able to reduce IT overhead and streamline management of user accounts and resources. The cloud-based platform eliminated the need for on-premises servers and provided predictable monthly subscription costs. The IT team could now manage user accounts, permissions, and storage needs more easily using Microsoft 365’s centralized admin tools, freeing up time to focus on more strategic business initiatives.

Scalability and flexibility

Microsoft 365’s cloud infrastructure allowed the firm to scale its operations without the complexity of managing physical servers or storage. As the firm continued to grow and open new offices, Microsoft 365 provided the flexibility to easily add new users, expand storage capacity, and support a geographically dispersed team. The firm could now support remote work and mobile access to documents and communications, ensuring employees stayed connected and productive, regardless of location.

Training and user support

Medha Cloud provided tailored training sessions to help employees get up to speed with Microsoft 365’s new tools, including Outlook, Teams, and SharePoint. The training focused on how to manage emails, share documents securely, and collaborate more effectively in Teams. We also offered ongoing support to ensure that the IT team and employees had access to technical assistance when needed.

The results

Improved collaboration and productivity

With the integration of Microsoft Teams, SharePoint, and OneDrive, the real estate firm significantly improved collaboration across departments and offices. Teams allowed agents, managers, and administrators to communicate and share information in real time, reducing delays in decision-making and improving the speed at which deals were closed. SharePoint’s document management features ensured that employees were always working with the latest versions of contracts and property listings, enhancing productivity.

Enhanced security and compliance

Microsoft 365’s advanced security features provided the firm with the protection it needed to secure sensitive client and financial data. Multi-factor authentication, ATP, and encryption helped mitigate the risk of data breaches and cyber threats. The firm also achieved compliance with industry regulations through the use of DLP policies and audit trails, ensuring that client information was properly handled and protected.

Cost savings and IT simplification

By migrating to Microsoft 365, the firm reduced its IT costs and complexity. The predictable monthly subscription model allowed for better budgeting, while the cloud-based platform eliminated the need for costly server maintenance and upgrades. The IT team could now manage resources more efficiently, allowing them to focus on supporting the firm’s growth rather than maintaining legacy infrastructure.

Scalability and flexibility for future growth

With Microsoft 365, the firm gained the flexibility to scale its operations seamlessly. The ability to add new users, expand storage, and support remote work ensured that the firm could continue growing without facing the limitations of its previous Google Workspace setup. This scalability positioned the firm for future success as it expanded its real estate services across Georgia.

User satisfaction and high adoption rates

Employees quickly adapted to Microsoft 365’s familiar and user-friendly interface, with high adoption rates across the organization. The integration of Outlook, Teams, and SharePoint into their daily workflows improved overall efficiency and job satisfaction, helping the firm deliver better services to clients.

Conclusion

Migrating from Google Workspace to Microsoft 365 allowed the real estate firm in Georgia to modernize its collaboration tools, improve security, and reduce IT overhead. Medha Cloud’s tailored migration approach ensured a smooth transition, empowering the firm to scale its operations, improve communication, and protect sensitive data while maintaining compliance.

If your real estate business is still using Google Workspace and looking to improve collaboration, security, and scalability, contact Medha Cloud today. We can help you migrate to Microsoft 365 seamlessly, enabling your team to work more efficiently and securely while preparing for future growth.

Bharath
Bharath
I’m Bharath, a Microsoft 365 and Azure engineer, helping small businesses make the most of Microsoft tools. As a Microsoft certified engineer, I have experience migrating organizations to Microsoft solutions and offer guidance on cloud-based solutions to optimize business operations.
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