MedhaCloud
VMwareHyper-VProxmoxKVMXenServerP2VV2VBackupDRCluster HAVMwareHyper-VProxmoxKVMXenServerP2VV2VBackupDRCluster HA

Virtualization Infrastructure Support Services

VMware, Hyper-V, Proxmox or KVM — we run them all. V2V conversions between hypervisors, P2V lifts, cluster HA design, storage/network optimization and nested virtualization for dev/test. 50+ VM migrations completed. 15-min critical SLA.

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Critical SLA
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V2V Done
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Hypervisors
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Uptime SLA
When things break

One hypervisor. One team. No specialists.

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VMs migrated from VMware to Hyper-V for a single client — smooth project execution, zero data loss, full application validation.

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Hypervisors supported in-house: VMware vSphere, Microsoft Hyper-V, Proxmox VE, KVM-based. Licensing guidance included.

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Data loss incidents across cross-hypervisor migrations. All VMs validated post-cutover before source is decommissioned.

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Licensing-cost reduction typical when migrating from VMware to Proxmox or Hyper-V without sacrificing HA/DR.

What's included

Every hypervisor, covered.

01

VMware Operations

vSphere, vCenter, vSAN, NSX — full lifecycle, from host patching to cluster redesign and vSphere 8 upgrades.

02

Hyper-V Operations

Failover clustering, CSV, Live Migration, Hyper-V Replica, SCVMM, storage migration and host repair.

03

Proxmox & KVM

Proxmox VE cluster, Ceph storage, ZFS, virtio driver tuning, qemu-kvm performance and libvirt automation.

04

P2V & V2V

Physical-to-virtual migrations, VMware to Hyper-V, Hyper-V to Proxmox, ESXi to KVM — tested conversion pipelines.

05

Cluster HA & DR

Quorum design, fencing, STONITH, witness nodes, cross-site replication, SRM, Veeam replicas and failover testing.

06

Licensing Guidance

Windows Server Datacenter, VMware vSphere editions, Proxmox subscription — optimize cost without losing features.

Pricing

Fixed pricing. No surprises.

Pay-Per-Incident
One-time emergency fix — quoted per ticket
$300/issue
Response15 min
TicketsPer incident
EngineersSenior
After-hoursIncluded
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Most Popular
Reactive Support
Unlimited break-fix tickets
$299/server/mo
Response15 min
TicketsUnlimited
Annual rate$255/mo
MonitoringBasic
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Proactive Support
24/7 monitoring + admin + patching + reports
$499/server/mo
Response15 min
TicketsUnlimited
Annual rate$424/mo
Monitoring24/7 proactive
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Enterprise plans with dedicated engineers are custom-quoted for multi-hypervisor estates. All plans include VCP/MCSE engineers, ISO 27001 security, no setup fees, cancel-anytime.

From our clients

“Migrated 50 VMs from VMware to Hyper-V smoothly. Great project execution — every VM validated, every IP preserved, every application tested post-cutover. We cut our hypervisor licensing by 40%.”

Chris B. — Brown Technologies, Phoenix · 50-VM VMware → Hyper-V

FAQ

Frequently Asked Questions

What's your actual response time for critical Virtualization Infrastructure Support issues?+
We answer the phone in under 15 minutes during business hours and within 30 minutes after hours. Average phone answer time across all severity levels: 8 minutes. Once we're on the call, we stay until the issue is resolved.
Do you support end-of-life versions?+
Yes. Most MSPs refuse to touch EOL versions. We support them. Our certified engineers know these versions inside out. We patch them, secure them, and keep them running until you can budget an upgrade.
How do you secure remote access to our servers?+
Every remote session is encrypted (SSH/SSL or AES-256 RDP) and logged. All engineers sign NDAs. We don't download production data. We revoke access credentials after every session. ISO 27001 and SOC 2 certified processes ensure enterprise-grade security.
What's the difference between Reactive and Proactive support?+
Reactive Support ($299/server/month) fixes problems when they happen. Unlimited tickets. 15-minute phone answer. Proactive Support ($499/server/month) includes everything in Reactive PLUS 24/7 monitoring, pre-emptive patching, monthly health reports and capacity planning.
Do you help with migrations and upgrades?+
Yes. We migrate, upgrade and consolidate across all supported platforms. Projects are scheduled in your maintenance window, rehearsed in staging and rolled back safely if anything breaks.
What if we already have a critical issue right now?+
All support plans cover new issues from day one. If you have a crisis right now, call us. Describe what's broken. We'll quote a fixed price to fix it. Once fixed, your monthly plan covers all future issues.

Multi-hypervisor? We own it.

15-min critical SLA. 50+ V2V migrations. VCP/MCSE engineers. From $299/server/month.

GET QUOTE →CALL +1 646 775 2855
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