I had a server emergency on a weekend and Medha Cloud's team was there to help. They responded quickly and had the issue resolved within a few hours.
I was really impressed with Medha Cloud's proactive approach to server maintenance. They regularly check on my server and make sure that it's running smoothly.
Medha Cloud's team is amazing! They were super helpful in troubleshooting our server issues. I thought we were going to lose everything, but they fixed it in no time. They even gave us some tips to prevent future problems.
I've been using Medha Cloud for years now and I've never had a bad experience. Their Windows server support was great. They're always quick to respond and always willing to go the extra mile to help
I was really stressed out when my server crashed, but Medha Cloud's team was so calm and collected. They walked me through everything step by step and had it up and running again in a few hours.
The best thing about Medha Cloud is its customer service. They're always friendly and helpful. I had a question about my server configuration and they took the time to explain it to me in a way that I could understand.
I had a server migration project and Medha Cloud's team handled it flawlessly. They were very organized and efficient, and they kept me informed every step of the way.
Start by reaching out to us. We connect you with a certified engineer right away, ensuring you get the expert attention you need from the start.
Our team quickly assesses your VMware environment to understand the issue or your support needs. This step ensures we can deliver a solution that’s perfectly tailored to your situation.
Next, we provide a clear and transparent proposal. It outlines exactly what needs to be done, and our pricing is competitive, so you know you’re getting great value.
Once you approve the plan, our engineers get to work remotely. We focus on resolving issues quickly while minimizing any impact on your daily operations.
We resolve the issue or optimize your VMware server as outlined in the proposal. Our goal is to ensure your virtual environment remains stable and reliable.
After the work is done, we follow up to make sure your VMware environment continues to perform
Medha Cloud offers a range of VMware Server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is designed to meet the unique needs of your business and includes various levels of support, ranging from one-time fixes to ongoing monitoring and maintenance.
Medha Cloud's reactive support plan covers all VMware Server issues, including performance, error messages, and network connectivity problems. With unlimited tickets, you can rest assured that we will be available to address any VMware Server issues as they arise.
The cost of VMware Server support varies depending on the level of support required. Medha Cloud's one-time incident support starts at ₹20000 per incident. Reactive support starts at ₹40000 annually with up to 12 tickets. Fully managed support costs ₹80000 annually and includes monitoring and unlimited tickets.
Yes, Medha Cloud can customize its VMware Server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and needs.
Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance and administration, backup and recovery services, performance tuning, security solutions, and 24/7 support.
Medha Cloud offers a range of security solutions to protect your VMware Server from cyber threats, including antivirus and antimalware software, firewalls, and user access controls. We can also perform security audits to identify vulnerabilities and ensure your VMware Server is secure.
