Microsoft Endpoint Manager – Remote Help Add-On is an add-on service designed to empower IT teams with advanced remote assistance capabilities. This tool provides secure, real-time support for employees, helping resolve device issues efficiently and keeping your workforce productive.
Key Features
- Remote Assistance: Offer real-time help to employees on Windows and Android devices directly through Microsoft Endpoint Manager.
- Secure Connections: Ensure safe remote sessions with advanced authentication and data protection measures.
- Integrated with Endpoint Manager: Seamlessly manage and assist devices enrolled in Microsoft Endpoint Manager.
- Multi-User Support: Assist multiple users simultaneously, boosting IT team efficiency.
- Audit Logs: Keep track of all remote help sessions with detailed logs for compliance and transparency.
- Issue Escalation: Quickly escalate problems to appropriate teams when needed for faster resolutions.
- Cross-Platform Support: Provide help for a variety of devices, ensuring flexibility and compatibility.
Benefits
- Improved Productivity: Minimize downtime by addressing employee device issues quickly.
- Streamlined IT Operations: Simplify device management and support through a single integrated platform.
- Enhanced Security: Protect sensitive data during remote help sessions with robust security protocols.
- Cost-Effective Solution: Reduce the need for on-site IT visits, saving time and resources.
- Scalable Support: Adapt to your organization’s growth and increased device usage seamlessly.
- User-Friendly Experience: Provide employees with a smooth and efficient troubleshooting process.
Note: Subscription automatically renews. You can cancel anytime to stop future charges.
