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Step-by-step guide to reset user passwords in Office 365

Microsoft 365

Resetting user passwords in Office 365 is a vital task for administrators, ensuring account security and allowing users to regain access when needed. This guide will walk you through the process of resetting a user’s password efficiently.

Step 1: Log in to Office 365 with Admin privileges

Begin by logging into Office 365 using an admin account. Only users with administrative privileges can reset passwords for other users.

Office 365

Step 2: Open the Admin panel

Once logged in, navigate to the Admin app through the Office 365 app launcher (the grid icon in the upper left corner). This will take you to the Office 365 Admin Center where user management tasks can be performed.

Office 365

Step 3: Navigate to Users > Active users

In the left-hand navigation pane, select Users, then click on Active Users. This will display a list of all active users in your organization.

Office 365

Step 4: Select the user to reset the password

From the list of active users, click on the name of the user whose password you need to reset. This will open their account details.

Office 365

Step 5: Go to the password section

In the user’s account details, find the Reset Password option. This is typically located in the account settings area.

Office 365

Step 6: Choose the password reset option

You will see two options:

  • Automatically generate a password: This option creates a strong, random password for the user.
  • Let me create the password: This option allows you to set a custom password for the user.

Select your preferred option based on your organization’s policy.

Office 365

Step 7: Notify the user

If you choose to generate a password, you can opt to send the new password to the user via email. Ensure that the user receives this information securely.

Step 8: Save and apply the changes

Click the Reset Password button to apply the changes. The user’s password will be updated, and they can now use the new password to log in.

Office 365

Step 9: Verify password reset (Optional)

To confirm that the password reset was successful, you may want to ask the user to log in with their new credentials.

Congratulations! You’ve successfully reset a user’s password in Office 365, enhancing account security and allowing them access once again.

For more assistance with Office 365 user management or any other support needs, contact Medha Cloud today. Our team is ready to help you optimize your Office 365 experience!

Bharath
Bharath
I’m Bharath, a Microsoft 365 and Azure engineer, helping small businesses make the most of Microsoft tools. As a Microsoft certified engineer, I have experience migrating organizations to Microsoft solutions and offer guidance on cloud-based solutions to optimize business operations.
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