Security Operations Center (SOC) Analyst – Tier 2 (L2)

Experience: 2-4 years

Salary: Not disclosed

Location: Bengaluru / Remote

Job Description

We are seeking a motivated and skilled Security Operations Center (SOC) Analyst – Tier 2 (L2) to join our dynamic team. In this role, you will be responsible for supporting and maintaining our clients’ cybersecurity infrastructure. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a commitment to providing outstanding customer service.

Skills Required

• Firewall Management
• Vulnerability Assessment
• Incident Management
• Advanced Troubleshooting
• Security Principles (Confidentiality, Integrity, Availability)

Roles and Responsibilities

• Handle escalated Tier 2 technical issues and provide solutions.
• Provide technical support and troubleshooting for relevant systems and applications.
• Install, configure, and maintain hardware, software, and network components.
• Monitor system performance and ensure reliability and availability.
• Document technical procedures, configurations, and issue resolutions.

Education / Experience

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. 2-4 years of hands-on experience in the relevant technologies. Relevant certifications (e.g., CCNA, MCSA, AWS Certified SysOps) are highly desirable.

Medha cloud is an equal opportunity employer.

Join Our Team

Medha cloud is well known for its Managed Security Services support. You can visit https://medhacloud.com/managed-security-services/ to explore what we do and how we can help your business thrive.

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