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24/7 Exchange Server support: Guaranteed response in 15 minutes or less.

Exchange Server Problems or need regular maintenance? Whether it's CU failures, mail flow issues, Outlook problems, SSL certificate problems, database corruption, or any other critical issue, or if you simply need regular maintenance, our expert team is ready to help. Contact us now for immediate assistance.
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Our Proven expertise and certifications

Our certifications and achievements reflect our commitment to delivering secure, high-quality Microsoft Office 365 migrations. With industry-leading certifications, a proven track record, and a guarantee of zero downtime, Medha Cloud is your trusted partner for seamless transitions.

ISO 27001 Certification

We adhere to ISO 27001 standards, ensuring the highest levels of information security.
Dowload our ISO 27001 Certificate here

24/7 Expert Support

Around-the-clock assistance to ensure your Exchange Server runs smoothly without disruptions.

ISO 9001:2015 Certification

Our services are backed by ISO 9001:2015, demonstrating our commitment to quality management and customer satisfaction.
Dowload our ISO 9001:2015Certificate here

Rapid response and resolution

Our response time is 15 minutes, with most issues resolved within 4-24 hours.

CMMI Level 3

We are CMMI Level 3 certified, which means our processes are defined, managed, and continuously improved to ensure high-quality service.
Dowload our CMMI Level 3 Certificate here

Preventive care

We offer regular system checks and maintenance.
Get started today to transform your organization with enhanced productivity and collaboration tools.
Start your Exchange Server Support now!

Maximize Exchange Server uptime with expert support

Get comprehensive Exchange Server support and maintenance from a Gold Certified Microsoft Partner. We offer a range of services including:
  • Server outage
  • Email delivery failure
  • Performance degradation
  • CPU update fails
  • Client connectivity issues
  • Regular health checks
  • Performance optimization
  • Security audits
  • Backup and recovery
  • Reports

Comprehensive Exchange Server solutions for your business needs

Maximize uptime, minimize downtime. Expert Exchange server support.

Immediate recovery

We provide immediate response and resolution for Exchange Server issues. From simple mail flow problems to complete outages, we'll get your Exchange server back online quickly.

Email delivery fixes

We troubleshoot end-to-end email flow, resolving issues with internal and external mail, inbound and outbound delivery, spam filtering, bounces, NDRs, and smart relay configurations

CU updates

We manage Exchange Server updates. Whether you need to install new CUs or recover from failed updates, we'll assist you.

Performance optimization

We optimize server performance through meticulous tuning. Identify bottlenecks, fine-tune configurations, and implement best practices for exceptional user experiences.

Security audits

We provide comprehensive security audits to identify vulnerabilities, implement safeguards, and ensure compliance with industry standards.

Backup and recovery

We implement backup schedules, verify backup integrity, and conduct regular test restores to ensure rapid Exchange recovery when needed.

Continuous monitoring

We monitor your Exchange server's CPU, RAM, disk usage, IOPS, network traffic, mail flow, database health, and Outlook/ActiveSync connectivity and all critical Exchange services. We proactively address issues to prevent service disruptions.

Monthly reports

We provide monthly reports on Exchange server health, mailbox statistics, availability, and mail flow to keep you informed

Regular health checks

We perform regular maintenance tasks like log purging, database optimization, disk space management, and security updates to keep your Exchange server running smoothly.

Exchange Server support pricing and plans

Flexible Exchange Server support plans
Pay per Incident
Actual price$476.40.00
$300
one time incident
Save 50%
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.
  • Number of Tickets: 1
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Regular Diagnostics and Health Checks: Yes
  • Supported Exchange Servers: Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Get support now
Reactive Support
Actual price$952.81
$600
billed annually
Save 50%
Need flexible support? Our Reactive Support Plan offers on-demand assistance for unexpected Exchange issues.
  • Number of Tickets: Up to 12 tickets per year
  • Regular Diagnostics and Health Checks: Yes
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: No
  • Backup and Recovery Management: No
  • Spam and Malware Protection: No
  • Update and Patch Management: No
  • Compliance Monitoring: No
  • User Training and Support: No
  • Dedicated Account Manager: No
Choose reactive support
SUPER SAVER
Proactive Support
Actual price$1905.62.00
$1200
billed annually
Save 50%
Need continuous support? Our Proactive Support Plan offers unlimited tickets and proactive care.
  • Number of Tickets: Unlimited tickets per year
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Regular Diagnostics and Health Checks: Weekly
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: Yes
  • Backup and Recovery Management: Yes
  • Spam and Malware Protection: Yes
  • Update and Patch Management: Yes
  • Compliance Monitoring: Yes
  • User Training and Support: Yes
  • Dedicated Account Manager: Yes
Choose proactive support
RECOMMENDED

What our customers said about us!

The experts at Medha Cloud Exchange are highly professional in addressing a wide range of IT challenges. They focus on resolving the root cause of issues rather than just offering temporary workarounds.
Krishna
Chief Operating Officer
Our Exchange Server email delays were quickly resolved by Medha Cloud's support team, who fixed a misconfiguration and improved overall performance.
Nakul
Managing Director
With Medha Cloud's assistance, we identified and fixed a hardware issue that was causing frequent Exchange Server crashes, leading to stable operation.
Pankaj Naik
Head of Business Development
Calendar sync issues were effectively addressed by Medha Cloud's support, who provided a lasting solution and ensured everything is now running smoothly.
Kushal Patel
Chief Marketing Officer
Thanks to Medha Cloud's team, for resolving our email delivery issues and ensuring a reliable email flow.
Vidur Chharia
Chief Financial Officer
After a malware attack, Mr. Sreenivas from Medha Cloud managed data recovery efficiently and enhanced our security measures, restoring our system effectively.
shivam dudhat
Senior Vice President
Medha Cloud's support resolved our Exchange Server issue with frequent mailboxes not updating. They efficiently reconfigured our database connections, ensuring smooth and timely updates across all users.
Ramana Abhishek Mungamuru
Secretary

Why choose our Exchange Server support services?

Choosing the right support for your Exchange server is crucial. Here's why our clients trust us:

Expertise

All our Exchange engineers are certified Microsoft professionals, each with 4 to 25 years of experience. With industry veterans backing us, we understand Exchange systems deeply and can effectively address a wide range of issues.

Industry-leading SLAs

We prioritize your business continuity with our industry-leading Service Level Agreements (SLAs). We ensure rapid response and resolution, with a 15-minute response time and 4 to 24-hour resolution times based on the issue's nature.

8 Years of experience

With 8 years of experience, we have managed hundreds of Exchange servers. Our expertise allows us to handle complex Exchange environments and deliver reliable service.

Transparent pricing

We believe in fair and honest business practices. Our prices are fixed, transparent, and competitive compared to the market. You'll know exactly what you're paying for.

24/7 Availability

We are available 24/7 via live chat, phone, and ticketing to serve you. Our support team is dedicated to helping you with any Exchange-related issue, providing timely solutions and minimizing downtime.

Microsoft Gold Partner

As a Microsoft Gold Partner, we have passed rigorous tests and demonstrated our abilities to meet Microsoft's high standards. This partnership ensures you receive top-level expertise and support.

How our support process works

Our process is simple and straightforward. We streamline the steps to make it easy for you to get connected with us, efficiently address issues, and restore smooth operation.
We love to help, seriously.
Product Guide
Surya G
Facing Exchange server issues? We're here to guide you. Whether it's a minor problem or a major outage, our team is ready to assist. My name is Surya Reddy, and I'm here to help you with all your Exchange server needs. Feel free to reach out with any questions.
Surya Reddy
Trusted by 1000+ businesses globally
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Frequently asked questions

Medha Cloud offers a range of Exchange Server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is designed to meet the unique needs of your business and includes various levels of support, ranging from one-time fixes to ongoing monitoring and maintenance

Medha Cloud's reactive support plan covers all Exchange Server issues, including performance, error messages, and email connectivity problems. With unlimited tickets, you can rest assured that we will be available to address any Exchange Server issues as they arise.

The cost of Exchange Server support varies depending on the level of support required. Medha Cloud's one-time incident support starts at $200 per incident. Reactive support starts at $250 per month with unlimited tickets. Fully managed support costs $300 monthly and includes monitoring and unlimited tickets.

Yes, Medha Cloud can customize its Exchange Server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and needs.

Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance and administration, backup and recovery services, performance tuning, security solutions, and 24/7 support.

Medha Cloud offers a range of security solutions to protect your Exchange Server from cyber threats, including antivirus and antimalware software, firewalls, spam filtering, and user access controls. We can also perform security audits to identify vulnerabilities and ensure your Exchange Server is secure.

Learn more about Exchange Server Support

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Introduction:  Migrating from on-premises Exchange to Office 365 requires careful planning and the right set of tools to ensure a smooth transition. In this blog post, we will briefly overview…
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Phone: +1 646 775 2855

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Phone:+91 93536 44646

E-Mail: support@medhahosting.com

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