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Uninterrupted SharePoint Server support: fast solutions, guaranteed within 15 minutes

Having trouble with your SharePoint Server or need regular maintenance? Whether it's access problems, workflow issues, integration challenges, or just routine upkeep, our expert team is here to help. Contact us now for quick support.
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Our Proven expertise and certifications

Our certifications and achievements reflect our commitment to delivering secure, high-quality SharePoint server support. With industry-leading certifications, a proven track record, and a guarantee of zero downtime, Medha Cloud is your trusted partner for seamless transitions.

ISO 27001 Certification

We adhere to ISO 27001 standards, ensuring the highest levels of information security.

Rapid issue resolution

Our team responds quickly to diagnose and resolve your SharePoint Server issues, minimizing downtime and keeping your operations running smoothly.

ISO 9001:2015 Certification

Our services are backed by ISO 9001:2015, demonstrating our commitment to quality management and customer satisfaction.

Transparent pricing

We provide straightforward pricing with no hidden fees, ensuring you know exactly what to expect for our expert SharePoint Server support services.

CMMI Level 3

We are CMMI Level 3 certified, which means our processes are defined, managed, and continuously improved to ensure high-quality service.

Certified SharePoint experts

Our engineers are highly trained and certified in SharePoint technologies, bringing a wealth of knowledge and experience to every support request.
Get started today to transform your organization with enhanced productivity and collaboration tools.
Start your SharePoint server now!

Maximize uptime, minimize downtime. Expert SharePoint Server support.

Get comprehensive SharePoint Server support and maintenance from a trusted provider. We offer a wide range of services including:
  • Server downtime mitigation
  • Workflow and process errors
  • Performance optimization
  • Patch update issues
  • Integration and compatibility problems
  • Database health checks
  • Query optimization
  • Security hardening
  • Backup and recovery
  • Detailed system reports

Complete SharePoint Server solutions for your business needs

Keep your SharePoint Server running smoothly with expert support.

Immediate recovery

We provide immediate response and resolution for SharePoint Server issues. From minor site access problems to complete outages, we'll get your SharePoint Server back online quickly.

Site and document access fixes

We troubleshoot issues related to site and document access, ensuring smooth operation for internal and external users, addressing permissions, and resolving access errors.

Patch management

We manage SharePoint Server updates. Whether you need to apply critical patches or recover from failed updates, we'll assist you in keeping your system secure and up-to-date.

Performance optimization

We optimize SharePoint Server performance through meticulous tuning. Identify bottlenecks, fine-tune configurations, and implement best practices for exceptional user experiences.

Security audits

We provide comprehensive security audits to identify vulnerabilities, implement safeguards, and ensure your SharePoint environment complies with industry standards.

Backup and recovery

We implement robust backup schedules, verify backup integrity, and conduct regular test restores to ensure rapid recovery of your SharePoint Server environment when needed.

Continuous monitoring

We monitor your SharePoint Server’s CPU, RAM, disk usage, IOPS, network traffic, database health, and all critical SharePoint services. We proactively address issues to prevent service disruptions.

Monthly reports

We provide monthly reports on SharePoint Server health, site usage statistics, availability, and performance to keep you informed and in control.

Regular health checks

We perform regular maintenance tasks such as log management, database optimization, disk space management, and security updates to keep your SharePoint Server running smoothly.

Why choose our SharePoint Server support services?

Selecting the right support for your SharePoint Server is essential. Here's why our clients choose us:

Expertise

All our SharePoint engineers are certified professionals, each with 4 to 25 years of experience. With industry veterans on our team, we deeply understand SharePoint systems and can effectively address a wide range of issues.

Industry-leading SLAs

We prioritize your business continuity with our industry-leading Service Level Agreements (SLAs). We ensure rapid response and resolution, with a 15-minute response time and 4 to 24-hour resolution times depending on the issue's nature.

8 years of experience

With 8 years of experience, we have managed hundreds of SharePoint Servers. Our expertise allows us to handle complex SharePoint environments and deliver reliable service.

Transparent pricing

We believe in fair and honest business practices. Our prices are fixed, transparent, and competitive compared to the market. You’ll know exactly what you’re paying for.

24/7 availability

We are available 24/7 via live chat, phone, and ticketing to serve you. Our support team is dedicated to helping you with any SharePoint-related issue, providing timely solutions and minimizing downtime.

Proven track record

With years of experience and a solid track record, we have demonstrated our ability to provide top-level expertise and support for SharePoint Server environments.

Our migration process

Our process is clear and efficient. We simplify the steps to ensure you can easily connect with us, swiftly resolve issues, and restore smooth SharePoint Server operations.

Sharepoint Server support pricing and plans

Simple and quick - your cloud environment at the best price
Pay per Incident
Actual price$476.40.00
$300
one time incident
Save 50%
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.
  • Number of Tickets: 1
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Regular Diagnostics and Health Checks: Yes
  • Supported SharePoint Servers:
    SharePoint Server 2010, 2013, 2016, and 2019.
Get Support Now
Reactive Support
Actual price$952.81
$600
billed annually
Save 50%
Need flexible support? Our Reactive Support Plan offers on-demand assistance for unexpected Exchange issues.
  • Number of Tickets: Up to 12 tickets per year
  • Regular Diagnostics and Health Checks: Yes
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: No
  • Backup and Recovery Management: No
  • Spam and Malware Protection: No
  • Update and Patch Management: No
  • Compliance Monitoring: No
  • User Training and Support: No
  • Dedicated Account Manager: No
Choose Reactive Support
SUPER SAVER
Proactive Support
Actual price$1905.62.00
$1200
billed annually
Save 50%
Need continuous support? Our Proactive Support Plan offers unlimited tickets and proactive care.
  • Number of Tickets: Unlimited tickets per year
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Regular Diagnostics and Health Checks: Weekly
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: Yes
  • Backup and Recovery Management: Yes
  • Spam and Malware Protection: Yes
  • Update and Patch Management: Yes
  • Compliance Monitoring: Yes
  • User Training and Support: Yes
  • Dedicated Account Manager: Yes
Choose Proactive Support
RECOMMENDED
We love to help, seriously.
Product Guide
Surya . G
Dealing with SharePoint Server issues? We're here to assist. Whether it’s a small hiccup or a significant outage, our team is prepared to help. My name is Surya Reddy, and I’m here to ensure your SharePoint Server runs smoothly. Don’t hesitate to reach out with any questions.
Surya Reddy G
Trusted by 1000+ businesses globally
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Frequently asked questions

Medha Cloud provides a variety of SharePoint Server support plans. Encompassing one-time incident assistance. Reactive support. A fully managed service. Each package caters to the unique requirements of different businesses, spanning from isolated fixes to continuous surveillance and upkeep.

Medha Cloud's extensive support plan encompasses continuous SharePoint Server surveillance, routine maintenance, administration tasks, backup and restoration services, performance enhancements, security provisions, and round-the-clock assistance.

Medha Cloud's responsive support plan addresses all SharePoint Server challenges, from performance snags to error alerts and connectivity disruptions. With an unlimited ticket system, we're committed to tackling any SharePoint glitches promptly.

Medha Cloud possesses the flexibility to adapt its SharePoint Server support plans to align with the distinct demands of your enterprise. Our adept team will engage with you to discern your precise requisites and devise a support blueprint that harmonizes with your budget and objectives.

Medha Cloud prescribes various security measures for your SharePoint Server, comprising antivirus and antimalware applications, defensive firewalls, spam counteractions, and user access governance. Additionally, we can conduct in-depth security evaluations to unearth potential weak spots, fortifying your SharePoint Server's defense mechanism.

What our customers said about us!

I was having a nightmare with my SharePoint server, but Medha Cloud's team was able to diagnose and fix the issue quickly.
Olena Bondarchuk
Chief Executive Officer
I'm so grateful for Medha Cloud. They saved my business when my SharePoint server went down. Their team is knowledgeable and efficient.
Toshiaki Katsu
Chief Operating Officer
I had a SharePoint migration project and Medha Cloud's team handled it safely. They were very organized and efficient, and they kept me informed every step of the way.
Kayoko Hasegawa
Managing Director
I'm so impressed with Medha Cloud's customer service. They're always friendly and helpful, and they always take the time to explain things in a way that I can understand.
Othman Bouafia
Head of Business Development
We had a major data corruption issue in our SharePoint environment. Medha Cloud's experts were able to recover our data and prevent future occurrences. I'm so grateful for their expertise.
Sahil Shaikh
Chief Marketing Officer
Our team was struggling with slow SharePoint performance. Medha Cloud optimized our environment and significantly improved our user experience.
Itaru Ono
Secretary
We were struggling with SharePoint permissions and access issues. Medha Cloud helped us configure our permissions correctly and resolve the problems.
Yoji Yasumoto
Chief Executive Officer

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USA:
Medha Cloud Solutions LLC
30 N Gould St Ste R, Sheridan, WY 82801,
Phone: +1 646 775 2855

India:
Medha Hosting Private Limited
#74, 7 Th Cross, Krishna Garden InCity Layout. Chikka Kammanahalli, Banneraghatta Road, Bangalore 560083
Phone:+91 93536 44646

E-Mail: support@medhahosting.com

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