24/7 Emergency Linux Server Support

24/7 support for all your Linux Server issues—including End-of-Legacy versions.

24/7 Emergency Linux Server Support
Swift System Crash Recovery
Performance Optimization Services
Rapid Security Breach Response
Configuration Error Resolution
Comprehensive Routine Maintenance

Plans & pricing

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Medha Cloud Linux server support benefits

Instant access to experts

Get help from our Microsoft Certified Linux Engineers whenever you need it. We'll quickly resolve your issues to keep your email system running smoothly.

Cost savings

Save money by reducing downtime and avoiding the expense of hiring in-house experts. Our professional support helps keep your business productive.

Peace of mind

Rest easy knowing your Linux Server is monitored and maintained by professionals, so you can focus on what matters most—your business.

Unlimited support tickets

Enjoy unlimited support without extra charges per issue. We're here to promptly handle all your Linux Server problems.

Support for legacy versions

Receive expert help for all Linux Server versions, even those that are officially End-of-Life, so you can keep using your existing systems

Proactive maintenance

We regularly monitor and maintain your Linux Server to spot and fix issues before they become problems.

Linux server support pricing and plans

Flexible Linux server support plans

Pay per Incident

Actual price$476.40.00

$300

one time incident

Save 50%

Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.

Number of Tickets: 1
Response Time: 15mins
Resolution Time: 24hours
Regular Diagnostics and Health Checks: Yes
Supported Exchange Servers:
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016 and 2019.

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Reactive

Actual price$952.81

$600

billed annually

Save 50%

Need flexible support? Our Reactive Support Plan offers on-demand assistance for unexpected Exchange issues.

Number of Tickets: Up to 12 tickets per year
Regular Diagnostics and Health Checks: Yes
Performance Optimization: Yes
Server Health Report: Yes
Mailbox Usage Report: Yes
Security Audits: No
Backup and Recovery Management: No
Spam and Malware Protection: No
Update and Patch Management: No
Compliance Monitoring: No
User Training and Support: No
Dedicated Account Manager: No

Choose Reactive Support

Proactive

Actual price$1905.62.00

$1200

billed annually

Save 50%

Need continuous support? Our Proactive Support Plan offers unlimited tickets and proactive care.

Number of Tickets: Unlimited tickets per year
Response Time: 15mins
Resolution Time: 24hours
Regular Diagnostics and Health Checks: Weekly
Performance Optimization: Yes
Server Health Report: Yes
Mailbox Usage Report: Yes
Security Audits: Yes
Backup and Recovery Management: Yes
Spam and Malware Protection: Yes
Update and Patch Management: Yes
Compliance Monitoring: Yes
User Training and Support: Yes
Dedicated Account Manager: Yes

Choose Proactive Support

RECOMMENDED

What our clients said about our Linux server support!

Quick and Efficient Linux Server Support

Medha Cloud’s Linux server support is exceptional. Anytime we run into issues, their team resolves them quickly and efficiently. Their expertise has been crucial in keeping our systems stable, and their responsiveness makes all the difference when we need help.

Mark T

System Administrator

Expert Support for Linux Environments

The support we receive from Medha Cloud has truly improved our Linux environment. Their team’s expertise is invaluable, and they’ve helped us troubleshoot complex issues while keeping everything running smoothly. I can always count on them for reliable and professional service.

Sarah L

DevOps Specialist

Smooth-Running Linux Servers Thanks to Medha Cloud

Thanks to Medha Cloud, our Linux servers are running smoothly. Their team is not only responsive but also incredibly helpful. No matter the issue, they are quick to provide a solution, which has made a huge impact on our IT operations.

Kevin D

IT Manager

Reliable and Consistent Linux Server Support

Medha Cloud’s support for our Linux servers has been nothing short of reliable and effective. They consistently provide excellent service, and their team’s technical knowledge ensures our systems are always performing at their best. I highly recommend their services.

Emily N

Network Engineer

Optimized Linux Servers with Top-Notch Support

With Medha Cloud’s assistance, we’ve optimized our Linux servers to run at peak performance. Their support is top-notch, always delivering solutions that improve the efficiency of our infrastructure. Their team is both knowledgeable and easy to work with.

Jason R

Technical Support Lead

Knowledgeable Team for Linux Infrastructure Maintenance

Medha Cloud has been instrumental in maintaining our Linux infrastructure. Their team is extremely knowledgeable and efficient, addressing issues before they become problems. Thanks to their proactive approach, we’ve been able to keep everything running smoothly without disruptions.

Linda K

Operations Director

Outstanding Linux Server Support with Quick Resolutions

Medha Cloud’s support for our Linux servers has been outstanding. They always come through with quick resolutions to any issues we face, keeping our systems running smoothly and minimizing downtime. Their reliability and expertise are key to our success.

Chris H

Director

Streamlined Development with Reliable Linux Support

I rely on Medha Cloud for all our Linux support needs, and they never disappoint. Their expertise has streamlined our development processes by ensuring our servers run without a hitch. Their support team is always available and ready to help when we need them.

Alice B

Senior Developer

Timely Solutions for Linux Server Efficiency

The support Medha Cloud provides for our Linux servers has been invaluable. They deliver timely solutions that help enhance our operational efficiency, allowing us to focus on other priorities. I’m extremely impressed with their commitment to delivering high-quality service every time.

Tom W

IT Consultant

Trusted by 1000+ businesses globally

Medha Cloud’s 6-step Linux Server support process™

Contact us

Reach out via phone, email, or live chat to report your Server problem. We're available 24/7 to assist you.

Instant response

Our Microsoft Certified Engineers promptly assess your issue to understand its nature and urgency.

Diagnosis

We conduct a thorough analysis to identify the root cause of your problem.

Resolution

Our team implements the appropriate solution—whether it's fixing a broken update, resolving email flow issues, managing SSL certificates, configuring DAG, or enhancing email security.

Confirmation

We ensure the issue is resolved to your satisfaction and that your Server is operating smoothly.

Follow-up

We provide recommendations to prevent future issues and offer ongoing support as needed.

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Why choose Medha Cloud for Linux Server support services?

Proven track record in comprehensive server support

With nearly a decade of hands-on Server support, we’ve successfully resolved complex issues across diverse environments.

Proven server support excellence

All our engineers are certified Microsoft engineers with deep knowledge of server systems to handle a wide range of issues.

Commitment to business with industry-leading SLAs

We prioritize business continuity with industry-leading Service Level Agreements (SLAs). 15-minute response time and resolution within 4 to 24 hours, depending on the issue.

Medha Cloud is a Microsoft Gold Partner

We’ve demonstrated the skills, capabilities, and experience needed to earn Microsoft Partner status. This alone proves we’re fully qualified to solve your Server issues and keep your mail flow running smoothly.

Verify our partnership

Round-the-clock support for timely solutions

We provide around-the-clock support, ensuring that your Server issues are addressed promptly, no matter when they arise.

Transparent, competitive pricing with no hidden fees

No hidden fees or surprises—our transparent pricing ensures your costs align with market standards while delivering exceptional value for your server support services.

ISO and CMMI certified for maximum security and quality

We are an ISO 27001, ISO 9001:2015, and CMMI Level 3 certified company, delivering secure, high-quality, and continuously improving services to ensure your server support is handled to the highest standard.

Download all our ISO and CMMI certifications below

ISO 27001

ISO 9001:2015

CMMI Level 3

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Linux Server support case studies

Cosmetics Manufacturer, California

After migrating to Microsoft 365, this manufacturer saw a 30% increase in employee productivity and a 50% drop in IT support tickets. The migration led to substantial cost savings, making their operations more efficient and streamlined.

Healthcare Provider, USA

This national healthcare provider reduced IT costs by 35% after migrating to Microsoft 365. The move also resulted in 100% HIPAA compliance, with zero HIPAA violations reported post-migration.

Retail Chain, Chicago

Migrating to Microsoft 365 helped this retail chain achieve 99.9% uptime for their critical business applications. The shift also resulted in considerable savings, enhancing their operational efficiency.

Fashion Retailer, Chicago

After transitioning to Microsoft 365, this fashion retailer achieved a 30% faster execution of marketing campaigns and saw a 35% increase in inter-store communication, driving better collaboration and efficiency.

Privacy Disclaimer: At Medha Cloud, we take our clients' privacy seriously. Given the essential nature of Linux server support services and our dedication to safeguarding data security, we ensure that all client identities are protected in any case studies. References can be provided to potential clients as they progress in the sales process.

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Frequently asked questions

What kind of Linux server support plans does Medha Cloud offer?

Medha Cloud offers a range of Linux server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is tailored to meet your business's unique needs.

How much does Linux server support cost?

The cost of Linux server support varies. Medha Cloud's one-time incident support starts at $200 per incident. Reactive support starts at $250 per month with unlimited tickets. Fully managed support costs $300 monthly and includes ongoing monitoring.

What is included in the fully managed support plan?

Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance, backup, and recovery services, security measures, and 24/7 support.

What are Linux server issues covered under the reactive support plan?

Medha Cloud's reactive support plan covers all Linux server issues, including kernel panics, system performance slowdowns, software conflicts, and network connectivity problems. With unlimited tickets, you can rest assured that we will be available to address any Linux server issues as they arise.

Can Medha Cloud customize a Linux server support plan to meet our needs?

Yes, Medha Cloud can customize its Linux server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and operational demands.

What kind of security solutions does Medha Cloud offer for Linux servers?

Medha Cloud offers comprehensive security solutions to safeguard your Linux server. This includes implementing firewalls like iptables and UFW, intrusion detection systems such as Fail2ban, and regular system patching. We also provide antimalware solutions, SSH hardening, and user access controls. To further ensure the integrity and safety of your environment, we can perform security audits to identify vulnerabilities and take necessary precautions to keep your Linux server robust and secure.

Learn more about Linux server support

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USA:
Medha Cloud Solutions LLC
30 N Gould St Ste R, Sheridan, WY 82801,
Phone: +1 646 775 2855

India:
Medha Cloud Solutions Private Limited
#74, 7^th Cross, Krishna Garden InCity Layout. Chikka Kammanahalli, Banneraghatta Road, Bangalore 560083
Phone:+91 93536 44646

E-Mail: support@medhahosting.com

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