main logo

24/7 Expert Microsoft Exchange Server Support

24/7 support for all your Microsoft Exchange Server issues—including End-of-Legacy versions.
  • 24/7 emergency Microsoft Exchange Server support.
  • Deployment and design services for Exchange Server.
  • Cumulative Update (CU) installations and failed CU update fixes.
  • Email flow troubleshooting and restoration.
  • Unlimited support tickets with proactive Exchange server maintenance.
  • SSL management, DAG configuration, email security, and more.
Exchange server support

Medha Cloud Microsoft Exchange Server support benefits

Instant access to experts

Get help from our Microsoft Certified Exchange Engineers whenever you need it. We'll quickly resolve your issues to keep your email system running smoothly.

Cost savings

Save money by reducing downtime and avoiding the expense of hiring in-house experts. Our professional support helps keep your business productive.

Peace of mind

Rest easy knowing your Exchange Server is monitored and maintained by professionals, so you can focus on what matters most—your business.

Unlimited support tickets

Enjoy unlimited support without extra charges per issue. We're here to promptly handle all your Exchange Server problems.

Support for legacy versions

Receive expert help for all Exchange Server versions, even those that are officially End-of-Life, so you can keep using your existing systems

Proactive maintenance

We regularly monitor and maintain your Exchange Server to spot and fix issues before they become problems.

Exchange Server support plans and pricing

Flexible Exchange Server support plans
Pay per Incident
Actual price ₹ 40000.00
₹20000
one time incident
Save 50%
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.
  • Number of Tickets: 1
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Supported Exchange Servers: Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Reactive Support
Actual price ₹ 80000.00
₹40000
billed annually
Save 50%
Need flexible support? Our Reactive Support Plan offers on-demand assistance for unexpected Exchange issues.
  • Number of Tickets: Up to 12 tickets per year
  • Regular Diagnostics and Health Checks: Yes
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: No
  • Backup and Recovery Management: No
  • Spam and Malware Protection (Third party email security support): No
  • Update and patch management: One time
  • Compliance Monitoring: No
  • User Training and Support: No
  • Dedicated Account Manager: No
SUPER SAVER
Proactive Support
Actual price ₹ 160000.00
₹80000
billed annually
Save 50%
Need continuous support? Our Proactive Support Plan offers unlimited tickets and proactive care.
  • Number of Tickets: Unlimited tickets per year
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Regular Diagnostics and Health Checks: Weekly
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: Yes
  • Backup and Recovery Management: Yes
  • Spam and Malware Protection (Third party email security support): Yes
  • Update and Patch Management: Yes
  • Compliance Monitoring: Yes
  • User Training and Support: Yes
  • Dedicated Account Manager: Yes
RECOMMENDED

What our clients said about our Exchange server support!

Expert IT Solutions for Long-Lasting Results

Medha Cloud Exchange experts focus on solving IT challenges by identifying and addressing root causes rather than quick fixes. This approach has provided us with lasting solutions that have boosted our operational efficiency and supported sustainable business growth.

Lakshman R
General Manager
Quick Resolution of Exchange Server Issues

Medha Cloud’s support team quickly resolved our email delays caused by a misconfiguration on our Exchange Server. Their prompt action ensured that our email system was back to running efficiently, significantly improving our communication and overall workflow.

N.S.N Murthy
CEO
Reliable Hardware Support for Exchange Server

Medha Cloud stepped in to resolve a hardware issue that had been affecting our Exchange Server. Their solution greatly stabilized our operations, improved performance, and helped us maintain seamless communication, which boosted productivity across the organization.

Ravi Shenkar
Operations Manager
Efficient Exchange Server Calendar Synchronization

Medha Cloud helped us fix our calendar synchronization issues by implementing a lasting solution. Their expertise ensured smooth system operations, and their timely support has made a significant impact on our productivity and workflow.

Jamsheer Palliyalil
COO
Improved Email Flow for Better Communication

I want to thank Medha Cloud’s team for their exceptional support in resolving our email delivery issues. Their efforts have ensured a reliable email flow and dramatically improved our communication efficiency.

Djawad Abasi
Managing Director
Data Recovery and Enhanced Security

Mr. Sreenivas from Medha Cloud successfully recovered our data and strengthened our security protocols after a malware attack. Thanks to their efforts, our systems are now more resilient and better protected against future threats.

Rahul Jhaveri
Head of Business Development
Exchange Server Performance Restored with Database Reconfiguration

Medha Cloud resolved our Exchange Server issue by reconfiguring the database connections, which ensured timely updates to mailboxes. This fix significantly improved system performance and reliability for our users. Their expertise was crucial in restoring operations quickly and efficiently.

Shiyas Shakeer
COO
Timely Exchange Server Issue Resolution

Medha Cloud promptly addressed our Exchange Server problem by reconfiguring our databases. This ensured that mailbox updates were back to normal, allowing our team to resume regular operations without any further disruptions. Their expertise made all the difference.

Suleman Shaik Mohammed
CFO
Efficient Exchange Server Recovery for Improved Workflow

The team at Medha Cloud quickly resolved our Exchange Server issue, ensuring all users received timely updates again. Their efficient resolution greatly improved our communication and workflow, restoring normal operations across the entire organization.

Faisal Melethil
Executive Vice President

Trusted by 1000+ businesses globally

Medha Cloud’s 6-step Exchange Server support process™

Contact us

Reach out via phone, email, or live chat to report your Exchange Server problem. We're available 24/7 to assist you.

Instant response

Our Microsoft Certified Exchange Engineers promptly assess your issue to understand its nature and urgency.

Diagnosis

We conduct a thorough analysis to identify the root cause of your problem.

Resolution

Our team implements the appropriate solution—whether it's fixing a broken update, resolving email flow issues, managing SSL certificates, configuring DAG, or enhancing email security.

Confirmation

We ensure the issue is resolved to your satisfaction and that your Exchange Server is operating smoothly.

Follow-up

We provide recommendations to prevent future issues and offer ongoing support as needed.

Why choose Medha Cloud for Exchange Server support services?

Proven track record in comprehensive server support

With nearly a decade of hands-on Server support, we’ve successfully resolved complex issues across diverse environments.

Proven server support excellence

All our engineers are certified Microsoft engineers with deep knowledge of server systems to handle a wide range of issues.

Commitment to business with industry-leading SLAs

We prioritize business continuity with industry-leading Service Level Agreements (SLAs). 15-minute response time and resolution within 4 to 24 hours, depending on the issue.

Medha Cloud is a Microsoft Gold Partner

We’ve demonstrated the skills, capabilities, and experience needed to earn Microsoft Partner status. This alone proves we’re fully qualified to solve your Server issues and keep your mail flow running smoothly.

Round-the-clock support for timely solutions

We provide around-the-clock support, ensuring that your Server issues are addressed promptly, no matter when they arise.

Transparent, competitive pricing with no hidden fees

No hidden fees or surprises—our transparent pricing ensures your costs align with market standards while delivering exceptional value for your server support services.

ISO and CMMI certified for maximum security and quality

We are an ISO 27001, ISO 9001:2015, and CMMI Level 3 certified company, delivering secure, high-quality, and continuously improving services to ensure your server support is handled to the highest standard.
Download all our ISO and CMMI certifications below

Exchange Server Support case studies

Cosmetic

Cosmetics Manufacturer, California

A cosmetics manufacturer in California relied on Exchange Server Support to optimize their email communication system. By upgrading to the latest Exchange Server version, they improved email reliability, reduced downtime by 40%, and enhanced security for sensitive customer data, ensuring seamless communication between departments.
Cosmetic

Healthcare Provider, USA

A healthcare provider in New York adopted Exchange Server Support to ensure HIPAA-compliant email communication. The support team implemented advanced encryption and data retention policies, reducing email-related security breaches by 50% and improving the reliability of patient communications.
Cosmetic

Retail Chain, Chicago

A retail chain in London implemented Exchange Server Support to streamline communication across its global offices. With the help of the support team, the company achieved 99.9% uptime for their email systems, enabling faster customer service responses and improving internal collaboration during peak sales periods.
Cosmetic

Tech Company, San Francisco

A tech company in San Francisco partnered with Exchange Server Support to improve their email infrastructure and scalability. The support team helped migrate to a hybrid cloud model, ensuring seamless integration between on-premises and cloud-based services, resulting in a 30% improvement in email delivery speeds and a reduction in system maintenance costs.
Privacy Disclaimer: At Medha Cloud, we take our clients' privacy seriously. Given the critical role of Exchange Server support services and our commitment to data security, we protect our clients' identities in all case studies. References can be provided to potential clients as they advance in the sales process.

Frequently asked questions

We understand that managing and maintaining an Exchange Server can bring up several questions. Here’s how we address the most common concerns
Medha Cloud offers a range of Exchange Server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is designed to meet the unique needs of your business and includes various levels of support, ranging from one-time fixes to ongoing monitoring and maintenance
Medha Cloud's reactive support plan covers all Exchange Server issues, including performance, error messages, and email connectivity problems. With unlimited tickets, you can rest assured that we will be available to address any Exchange Server issues as they arise.
The cost of Exchange Server support varies depending on the level of support required. Medha Cloud's one-time incident support starts at $200 per incident. Reactive support starts at $250 per month with unlimited tickets. Fully managed support costs $300 monthly and includes monitoring and unlimited tickets.
Yes, Medha Cloud can customize its Exchange Server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and needs.
Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance and administration, backup and recovery services, performance tuning, security solutions, and 24/7 support.
Medha Cloud offers a range of security solutions to protect your Exchange Server from cyber threats, including antivirus and antimalware software, firewalls, spam filtering, and user access controls. We can also perform security audits to identify vulnerabilities and ensure your Exchange Server is secure.

Learn more about Exchange Server Support

Certificate Warnings

Top 10 tools for migrating from exchange to Office 365: A thorough and informative review

Introduction:  Migrating from on-premises Exchange to Office 365 requires careful planning and the right set of tools to ensure a smooth transition. In this blog post, we will briefly overview…
medhacloud logo
USA:
Medha Cloud Solutions LLC
30 N Gould St Ste R, Sheridan, WY 82801,
Phone: +1 646 775 2855

India:
Medha Cloud Solutions Private Limited
#74, 7th Cross, Krishna Garden InCity Layout. Chikka Kammanahalli, Banneraghatta Road, Bangalore 560083
Phone:+91 93536 44646

E-Mail: sales@medhahosting.com
©Medha Cloud 2024. All rights reserved.