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24/7 IIS server support: guaranteed response in 15 minutes or less

Facing IIS server issues or need regular maintenance? Whether it's site outages, configuration problems, performance issues, SSL certificate errors, or any other critical concern, our expert team is here to assist. Contact us now for immediate support.
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Microsoft IIS server support

Maximize IIS server uptime with expert support

Get comprehensive IIS server support and maintenance from an industry-leading expert. We offer a range of services including:
  • Linux server outage
  • Application performance issues
  • Security vulnerabilities
  • CPU update fails
  • Client connectivity issues
  • Regular health checks
  • System performance tuning
  • Security audits
  • Backup and recovery
  • Reports

Microsoft IIS server support pricing and plans

Simple and quick - your cloud environment at the best price
Pay per Incident
Actual price ₹ 40000.00
₹20000
one time incident
Save 50%
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.
  • Number of Tickets: 1
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Regular Diagnostics and Health Checks: Yes
  • Supported Microsoft IIS Servers:
    Microsoft IIS Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Get Support Now
Reactive Support
Actual price ₹ 80000.00
₹40000
billed annually
Save 50%
Need flexible support? Our Reactive Support Plan offers on-demand assistance for unexpected Exchange issues.
  • Number of Tickets: Up to 12 tickets per year
  • Regular Diagnostics and Health Checks: Yes
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: No
  • Backup and Recovery Management: No
  • Spam and Malware Protection: No
  • Update and Patch Management: No
  • Compliance Monitoring: No
  • User Training and Support: No
  • Dedicated Account Manager: No
Choose Reactive Support
SUPER SAVER
Proactive Support
Actual price ₹ 160000.00
₹80000
billed annually
Save 50%
Need continuous support? Our Proactive Support Plan offers unlimited tickets and proactive care.
  • Number of Tickets: Unlimited tickets per year
  • Response Time: 15mins
  • Resolution Time: 24hours
  • Regular Diagnostics and Health Checks: Weekly
  • Performance Optimization: Yes
  • Server Health Report: Yes
  • Mailbox Usage Report: Yes
  • Security Audits: Yes
  • Backup and Recovery Management: Yes
  • Spam and Malware Protection: Yes
  • Update and Patch Management: Yes
  • Compliance Monitoring: Yes
  • User Training and Support: Yes
  • Dedicated Account Manager: Yes
Choose Proactive Support
RECOMMENDED
Looking for support for other types of servers?
Explore all our server support services!

What our clients said about us!

Web Administrator - Mike T, Atlanta, GA
Medha Cloud’s IIS server support is fantastic. Their quick troubleshooting has kept our websites running smoothly.
IT Director - Rachel K, San Francisco, CA
The expertise of Medha Cloud’s team in managing our IIS servers has been invaluable. Their support is always prompt and effective.
Network Manager - Sarah P, Chicago, IL
Thanks to Medha Cloud, our IIS environment is stable and secure. Their proactive approach makes all the difference.
System Analyst - Jason L, Boston, MA
Medha Cloud’s IIS server support has been exceptional. They consistently provide clear solutions to our technical challenges.
DevOps Engineer - Lisa M, Miami, FL
With Medha Cloud’s support, our IIS servers are optimized for performance. Their team is knowledgeable and responsive.
Project Manager - David R, Denver, CO
I rely on Medha Cloud for IIS server issues, and they never let me down. Their quick resolutions have saved us valuable time.
Web Development Manager - Emma S, Seattle, WA
Medha Cloud's IIS server support has been a lifesaver for our projects. Their team is always ready to help with any issues.
Systems Engineer - Tom B, New York, NY
The reliability of Medha Cloud’s IIS support has improved our uptime significantly. Their expertise is a true asset to our operations.
Content Manager - Rachel N, Los Angeles, CA
Thanks to Medha Cloud, our IIS servers are running flawlessly. Their prompt support and solutions make managing our websites a breeze.

Complete IIS server solutions tailored to your business needs

Immediate recovery

  • Provide prompt response for IIS server issues
  • Resolve minor configuration errors swiftly
  • Address major downtime events to restore functionality quickly
  • Minimize downtime and maintain business continuity

Site and document access fixes

  • Plan scalability solutions to accommodate growing traffic
  • Implement strategies to handle increased resource needs efficiently
  • Ensure IIS server can manage rising demands without performance loss
  • Optimize infrastructure to support business growth

Patch management

  • Manage and apply the latest patches to your IIS server
  • Ensure IIS server is up-to-date with security fixes
  • Implement performance enhancements through regular updates
  • Maintain system security and reliability with timely updates

Performance optimization

  • Identify and address performance bottlenecks in IIS server
  • Optimize server settings for high-speed website performance
  • Implement best practices to enhance overall server efficiency
  • Ensure consistent and reliable server performance

Security Audits

  • Conduct thorough security audits to detect vulnerabilities
  • Apply necessary safeguards to protect your IIS server
  • Ensure compliance with industry security standards
  • Maintain robust security protocols to defend against threats

Backup and Recovery

  • Set up reliable backup schedules for your IIS server
  • Verify backup integrity to ensure data reliability
  • Perform regular test restores for swift data recovery
  • Ensure rapid restoration of your IIS environment in case of data loss or server failure

Continuous Monitoring

  • Monitor IIS server’s CPU, memory, disk space, and network traffic
  • Track application performance to ensure optimal operation
  • Proactively address issues to prevent service disruptions
  • Maintain server health through constant surveillance

Monthly reports

  • Provide monthly reports on server health and performance metrics
  • Analyze traffic statistics to inform strategic decisions
  • Monitor availability to ensure consistent access
  • Keep you informed and in control with comprehensive insights

Regular health checks

  • Perform regular maintenance tasks such as log management
  • Optimize configurations for enhanced server performance
  • Manage disk space efficiently to prevent storage issues
  • Apply security updates to keep your IIS server running smoothly
Get a Free Server Assessment ? Chat with Us now!

Why choose our IIS server support services?

Expertise

  • All IIS engineers are certified professionals
  • Extensive experience in managing and supporting IIS environments
  • Deep understanding of IIS systems and configurations
  • Effectively address a wide range of IIS issues

Industry-leading SLAs

  • Offer a 15-minute response time for urgent IIS server issues
  • Resolve issues within 4 to 24 hours based on complexity
  • Ensure swift restoration of IIS server functionality
  • Minimize downtime to maintain business continuity

8 Years of Experience

  • 8 years of experience managing IIS servers
  • Provide reliable support for complex IIS environments
  • Handle intricate server configurations with expertise
  • Deliver consistent and dependable IIS server management

Transparent Pricing

  • Offer fixed and transparent pricing models
  • Ensure no hidden costs in our service offerings
  • Provide competitive rates compared to the market
  • Guarantee clear understanding of pricing and services

24/7 Availability

  • Provide around-the-clock support via live chat, phone, and ticketing
  • Ensure assistance is available whenever you need it
  • Offer timely solutions to minimize downtime
  • Maintain smooth operation of your IIS server with continuous support

Certified Partnerships

  • As a Microsoft Gold Partner, meet Microsoft's high standards
  • Leverage rigorous testing and certification processes
  • Receive top-level expertise and support backed by Microsoft
  • Ensure high-quality service through partnership with Microsoft
Get a Free Server Assessment ? Chat with Us now!

Medha Cloud Certifications and Credentials

ISO 27001 certification

We adhere to ISO 27001 standards, ensuring the highest levels of information security.
Dowload our ISO 27001 certificate here

ISO 9001:2015 certification

Our services are backed by ISO 9001:2015, demonstrating our commitment to quality management and customer satisfaction.
Dowload our ISO 9001:2015 certificate here

CMMI Level 3

We are CMMI Level 3 certified, which means our processes are defined, managed, and continuously improved to ensure high-quality service.
Download our CMMI Level 3 certificate here

Highly trained engineers

Our engineers are highly trained and certified in Windows Server technologies, bringing a wealth of knowledge and experience to every support request.

Trusted by 1000+ businesses globally

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Frequently asked questions

Medha Cloud offers a range of IIS server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is designed to meet the unique needs of your business and includes various levels of support, ranging from one-time fixes to ongoing monitoring and maintenance.

Medha Cloud's reactive support plan covers all IIS server issues, including performance, error messages, and application pool problems. With up to 12 tickets per year, you can rest assured that we will be available to address any IIS server issues as they arise.

The cost of IIS server support varies depending on the level of support required. Medha Cloud's one-time incident support starts at ₹20,000 per incident. Reactive support starts at ₹40,000 annually with up to 12 tickets. Fully managed support costs ₹80,000 annually and includes monitoring and unlimited tickets.

Yes, Medha Cloud can customize its IIS server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and needs.

Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance and administration, backup and recovery services, performance tuning, security solutions, and 24/7 support.

Our skilled technicians employ advanced troubleshooting techniques to identify and resolve IIS server issues efficiently.

We provide regular server health checks, software updates, and performance optimization to prevent issues.

We analyze server workloads, identify bottlenecks, and implement performance enhancements to improve website speed and responsiveness.

We recommend following Microsoft's recommended update schedule to protect against vulnerabilities and maintain optimal server health.

We offer various support levels to meet your specific needs, including 24/7 support options.

Our SLAs outline response times, resolution targets, and service commitments for IIS server support.

You can reach our support team through phone, email, or online ticketing system.

Our Support process

Our approach is designed to be straightforward and efficient, ensuring that you get the support you need for your server with minimal hassle.

Learn more about Microsoft IIS server support

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Medha Cloud Solutions LLC
30 N Gould St Ste R, Sheridan, WY 82801,
Phone: +1 646 775 2855

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Medha Hosting Private Limited
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Phone:+91 93536 44646

E-Mail: support@medhahosting.com
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