Medha Cloud offers a range of VMware Server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is designed to meet the unique needs of your business and includes various levels of support, ranging from one-time fixes to ongoing monitoring and maintenance.
Medha Cloud's reactive support plan covers all VMware Server issues, including performance, error messages, and network connectivity problems. With unlimited tickets, you can rest assured that we will be available to address any VMware Server issues as they arise.
The cost of VMware Server support varies depending on the level of support required. Medha Cloud's one-time incident support starts at ₹20000 per incident. Reactive support starts at ₹40000 annually with up to 12 tickets. Fully managed support costs ₹80000 annually and includes monitoring and unlimited tickets.
Yes, Medha Cloud can customize its VMware Server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and needs.
Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance and administration, backup and recovery services, performance tuning, security solutions, and 24/7 support.
Medha Cloud offers a range of security solutions to protect your VMware Server from cyber threats, including antivirus and antimalware software, firewalls, and user access controls. We can also perform security audits to identify vulnerabilities and ensure your VMware Server is secure.
We provide regular server health checks, software updates, and performance optimization to prevent issues.
We analyze server workloads, identify bottlenecks, and implement performance enhancements to improve response times.
We recommend following Microsoft's recommended update schedule to protect against vulnerabilities.
We provide various support levels to meet your specific needs, including 24/7 support options.
Our SLAs outline response times, resolution targets, and service commitments.
You can reach our support team through phone, email, or online ticketing system.
