MedhaCloud
White Label HelpdeskRMM & MonitoringMicrosoft 365 SupportNetwork ManagementEndpoint ProtectionBackup & DRWhite Label HelpdeskRMM & MonitoringMicrosoft 365 SupportNetwork ManagementEndpoint ProtectionBackup & DR

White Label Managed IT Services

Complete managed IT under your brand — helpdesk, RMM, Microsoft 365, networking, endpoints. Your clients see your team. We stay invisible.

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0 min
Avg Response Time
0,847
Tickets This Month
0.00%
SLA Uptime
$0,600
Starting Price/mo
The real cost of doing it yourself

Every empty seat costs you clients

$0K

Monthly cost of one in-house L1 engineer in the US. Our L1 starts at $1,600.

0hrs

Average response time when you're understaffed on a Friday. Ours is 8 minutes. Every day.

0%

Of MSP client churn is caused by slow ticket resolution — not bad technology.

0

Clients who know we exist. Your brand on every ticket, email, and call.

What you get under your brand

Full managed IT. Zero hiring.

01

L1/L2 Helpdesk

Password resets, user issues, email support, macOS/Windows troubleshooting. Tickets handled in YOUR PSA under YOUR brand.

02

RMM & Monitoring

Alert triage, patch management, remote remediation. We work inside your ConnectWise, Datto, or NinjaOne.

03

Microsoft 365

User provisioning, mailbox migrations, Teams setup, SharePoint admin, license management.

04

Network Management

Firewall rules, VPN config, VLAN setup, switch management, Wi-Fi troubleshooting.

05

Endpoint Protection

AV deployment, EDR monitoring, threat response, compliance reporting across all client devices.

06

Backup & DR

Backup job monitoring, failure remediation, restore testing, disaster recovery documentation.

How it works

Three steps. Live in 48 hours.

01
You connect your tools
We onboard to your PSA, RMM, and email. ConnectWise, Datto, NinjaOne, Kaseya — we integrate with what you already use.
02
You forward the tickets
Your clients submit tickets as normal. Your brand, your portal, your email. Nothing changes for them. Everything changes for you.
03
You scale without hiring
Take on 10 more clients without hiring a single engineer. We handle the work. You collect the revenue.
Managed IT pricing

Dedicated engineers. Not hourly rates.

Every month you delay, you're paying $8K+ for someone who could quit tomorrow.

L1 Engineer
Helpdesk & Triage
$1,600/mo
✓Tickets in YOUR PSA
✓Password resets & user issues
✓Email & Outlook support
✓Windows & macOS support
✓RMM alert triage
✓YOUR email domain & signature
✓40 hrs/week coverage
Most Popular
L2 Engineer
Advanced Support
$2,500/mo
✓L1 escalations & complex issues
✓Server troubleshooting
✓Active Directory management
✓Exchange & email migrations
✓VPN & remote access
✓Backup monitoring & fixes
✓Network & system monitoring
L3 Engineer
Senior Specialist
$2,700/mo
✓Lead technical escalations
✓Infrastructure projects
✓Windows Server 2016-2022
✓VMware vSphere
✓Microsoft 365 migrations
✓Network design (VLANs, VPNs)
✓Security incident response
From our partners

Don't take our word for it.

“We went from 40 clients to 85 in 8 months without hiring a single engineer. MedhaCloud handles our entire helpdesk — response time dropped from 3 hours to 12 minutes. Our clients have no idea. That's the whole point.”

Jason K. — MSP Owner, Austin TX

Frequently Asked Questions

What does white label managed IT include?+
Full L1/L2 helpdesk, RMM monitoring, Microsoft 365 administration, network management, endpoint protection, and backup monitoring — all delivered under your company brand.
Will my clients know you exist?+
Never. We use your email domain, your ticket portal, your phone greeting, and your company signature. Zero MedhaCloud branding anywhere.
How fast is the setup?+
48 hours from contract signing to first ticket handled. We onboard to your PSA (ConnectWise, Datto, etc.) and start resolving tickets immediately.
What PSA and RMM tools do you support?+
ConnectWise, Datto Autotask, NinjaOne, Kaseya, Atera, SyncroMSP, and most major platforms. We work inside YOUR tools — not ours.
What if I only need helpdesk, not full managed IT?+
We offer modular services. Take helpdesk only, add NOC later, bolt on O365 support when ready. No bundles forced on you.
Is there a minimum contract?+
No contracts. Month-to-month. Cancel anytime. We earn your business every month — not by locking you in.

Stop hiring. Start scaling.

15-minute call. No slides. No BS. Just answers.

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No contract · White-label setup in 48 hours · Cancel anytime

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