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White Label Managed IT Services

Efficient service delivery, with full branding flexibility. Our expert team provides top-tier managed IT services under your brand.
  • Trusted white label IT services provider since 2016.
  • Comprehensive white label managed IT services, tailored to meet your specific needs.
  • Ensure minimal downtime through proactive monitoring and responsive support.
  • Full security and performance optimization, keeping your clients' systems protected and efficient.
  • Streamlined service management with dedicated technical support from our experienced professionals.
  • Experienced IT specialists working in the background to enhance your brand’s value.
White Label MAnaged IT services

Medha Cloud White label managed IT service benefits

Expand Service Offerings

White label managed IT services allow you to offer a broader range of IT solutions under your brand without the need to build new teams or expertise in-house, expanding your business capabilities.

Cost-Effective Growth

You can scale your IT services business without significant upfront investment. By outsourcing to a white-label provider, you avoid the costs of hiring additional staff, training, and infrastructure setup.

Focus on Core Business

By leveraging white label IT services, your internal team can focus on core business functions such as sales, strategy, and customer relationship management, while the white-label provider handles the technical work.

Expertise and Reliability

Gain access to a team of certified professionals with extensive knowledge across various IT disciplines. This ensures your clients receive expert service and reliable support without the need for in-house specialists.

Reduced Risk

White label managed IT services minimize the risks associated with service delivery. By leveraging experienced providers, you reduce potential technical errors, compliance issues, and service failures.

Scalability on Demand

White label managed services enable you to scale up quickly in response to customer needs. You can easily add new capabilities or adjust capacity without the burden of recruiting and training new staff.

Our comprehensive White Label IT Support & Managed Security offerings for MSPs

Managed workstation

  • Endpoint Monitoring and Alerting
  • Patch Management
  • Antivirus and Malware Management
  • Remote Support
  • Asset Inventory and Reporting
  • Configuration Management
  • User Access Management
  • Data Backup and Recovery
  • Security Policy Enforcement
  • Incident Response and Remediation
  • Performance Monitoring
  • Compliance Auditing
  • and more

Managed server

  • Expert Server Administration
  • Robust Security Protection
  • Performance Optimization
  • Proactive Issue Resolution
  • Disaster Recovery Preparedness
  • Compliance Assurance (HIPAA, GDPR, PCI DSS, etc.)
  • Break-Fix Support
  • Regular Patching and Updates
  • Bi-weekly Preventive Maintenance
  • Cron Jobs and Scheduled Task Management
  • Backup and Recovery Services
  • Server Monitoring and Alerting
  • Capacity Planning and Scaling
  • Operating System Management
  • Database Administration
  • Virtual Machine Management
  • Server Hardening
  • Log Management and Analysis
  • and more

24/7 Managed helpdesk

  • Round-the-Clock Support Availability
  • Efficient Ticket Triage and Prioritization
  • L1 Level Issue Resolution
  • Escalation to L2/L3 for Complex Issues
  • Vendor and Third-Party Coordination
  • SLA Monitoring and Adherence
  • Knowledge Base Management
  • Basic User Account Management
  • Remote Troubleshooting for Common Issues
  • Incident Logging and Tracking
  • Regular Reporting and Analytics
  • and more

Project services

  • Comprehensive Project Management
  • Expert IT Engineers
  • Seamless Integration with Client Systems
  • Confidentiality and Data Security
  • Detailed Project Reporting
  • Scalable Resource Allocation
  • and more

Managed network

  • Network Device Configuration and Management
  • Firewall Rule Setup and Maintenance
  • VPN Implementation and Management
  • Network Traffic Monitoring and Analysis
  • Patch Management for Network Devices
  • Network Segmentation Implementation
  • Bandwidth Optimization and QoS Configuration
  • VLAN Setup and Management
  • Network Access Control (NAC) Implementation
  • Wireless Access Point Configuration and Optimization
  • Network Performance Reporting
  • Intrusion Detection and Prevention System (IDS/IPS) Management
  • Network Vulnerability Scanning and Remediation
  • Compliance Audit Support (e.g., HIPAA, PCI DSS)
  • Network Diagram Creation and Maintenance
  • DNS and DHCP Server Management
  • and more

After-hours support

  • 24/7 Availability
  • Seamless Service Continuity
  • Rapid Response Times
  • Issue Escalation Management
  • Remote Troubleshooting
  • Emergency On-Site Support Coordination
  • Critical System Monitoring
  • Incident Reporting and Documentation
  • Client Communication Management
  • Next-Day Follow-up and Resolution Verification
  • and more

Managed security service provider (MSSP)

  • 24/7 Security Monitoring and Alerting
  • Threat Detection and Response
  • Vulnerability Management
  • Security Information and Event Management (SIEM)
  • Firewall Management and Optimization
  • Endpoint Detection and Response (EDR)
  • Incident Response Planning and Execution
  • Compliance Management and Reporting
  • Security Awareness Training
  • Dark Web Monitoring
  • Cloud Security Management
  • Regular Security Assessments and Penetration Testing
  • Email Security
  • Web Security
  • Identity and Access Management (IAM)
  • Privileged Access Management (PAM)
  • Zero Trust Security Implementation
  • Managed Detection and Response (MDR)
  • Network Traffic Analysis
  • Threat Intelligence Integration
  • Proactive Threat Hunting
  • Forensic Analysis
  • and more

Staff augmentation

  • Access to Certified IT Professionals
  • Rigorous Recruitment Process
  • Seamless Team Integration
  • Focus on Core Competencies
  • Security and Confidentiality Assurance
  • Flexibility and Scalability
  • L1 Engineers: Basic troubleshooting and first-line support
  • L2 Engineers: Advanced technical support and problem resolution
  • L3 Engineers: Expert-level support for complex issues and system architecture
  • Skill Gap Analysis and Fulfillment
  • On-Demand Expertise Provision
  • Knowledge Transfer and Training
  • Performance Monitoring and Reporting
  • and more

What our clients said about our White label managed IT services!

Game-Changing IT Support for MSPs

Medha Cloud has been a game-changer for our managed service provider (MSP) operations, offering exceptional support and scalability. Their innovative solutions have transformed our service delivery, enabling us to better meet client demands and enhance overall efficiency.

CEO - MSP , New York
IT Integration and Security Done Right

Our seamless integration and top-notch security measures have led to high levels of client satisfaction. By prioritizing these aspects, we've ensured that our clients feel secure and confident in our services, resulting in positive feedback and strengthened relationships.

CTO - MSP , San Francisco
24/7 IT Support You Can Count On

The 24/7 support provided has been a lifesaver for our team, ensuring that we always have assistance when needed. I highly recommend this service to anyone seeking reliable and accessible support for their technical needs and challenges.

Operations Manager - MSP , Chicago
Scalable IT Solutions for Growth

We enhanced our service offerings significantly without incurring additional overhead costs, thanks to our strategic approach. This brilliant solution has allowed us to improve customer satisfaction while maintaining efficiency, ultimately positioning us for continued growth and success in the market.

Founder - MSP , Seattle
White Label IT Services That Fit Perfectly

The white label services provided have truly felt like our own, seamlessly integrating with our brand and operations. We are thoroughly impressed by the quality and attention to detail, which has significantly enhanced our customer experience and overall satisfaction.

MSP Owner, Boston
Cost-Effective IT Support for Growing Businesses

Cost-effective and reliable, this partnership has proven to be the ideal choice for growth. With consistent support and efficient solutions, we can confidently expand our operations while maintaining a strong focus on quality and sustainability in our endeavors.

CFO - MSP, Los Angeles
Fast, Expert IT Support for MSP Challenges

The expert team delivered exceptional support with rapid response times, providing exactly what we needed to address our challenges. Their efficiency and expertise have made a significant difference, ensuring our operations run smoothly and effectively moving forward.

Technical Director - MSP, Dallas
Streamlined IT Operations for Enhanced Client Service

We have streamlined our operations, leading to noticeable improvements that our clients can easily recognize. This enhanced efficiency has not only elevated our service quality but also strengthened our relationships with clients, fostering greater satisfaction and trust.

COO - MSP, London
Flexible, Professional IT Services for MSPs

The service provided was flexible, scalable, and exceptionally professional, consistently exceeding our expectations. Their ability to adapt to our changing needs and deliver high-quality solutions has made a significant positive impact on our operations and overall efficiency.

MSP Manager, Manchester

Medha Cloud’s 6-step White label managed IT service process™

Contact us

Reach out to our team via phone, email, or live chat to discuss your White Label Managed IT Services needs. We are available 24/7 to assist your business in providing seamless IT support under your brand.

Instant response

Our team promptly evaluates your request, understanding your client’s needs and the urgency of the issue. We act as an extension of your brand, delivering professional IT support without delays.

Assessment and Customization

We thoroughly assess your client’s IT infrastructure and tailor our services to fit their unique requirements. This includes network management, security, backup solutions, and more—all customized to align with your business standards.

Problem Resolution

Our expert engineers implement the necessary IT solutions, handling issues such as system downtime, network outages, software updates, or security threats. We provide effective resolution while maintaining your brand’s identity.

Client Satisfaction and Reporting

After resolving issues, we ensure your client is satisfied with the service provided. Detailed reports are delivered to you, allowing you to stay informed about the performance and success of the managed IT services provided.

Ongoing Support

We offer continuous support to ensure your clients’ IT systems operate smoothly. Our proactive monitoring and optimization services help prevent future problems, ensuring you can deliver long-term value under your brand name.

Why choose Medha Cloud for White Label Managed IT Services?

Industry-leading SLAs

  • Rapid response times (as fast as 15 minutes)
  • Resolution times between 4 and 24 hours, depending on issue complexity

Scalability and flexibility

  • Services that grow with your business
  • Customizable solutions for various industries

Transparent and competitive pricing

  • No hidden fees or unexpected costs
  • Pricing that aligns with market standards

Security and compliance

  • ISO 27001 and ISO 9001:2015 certified
  • CMMI Level 3 processes for quality assurance
Download all our ISO and CMMI certifications below

Proven track record

  • 8 years of experience managing IT
  • Demonstrated ability to handle complex IT environments

Microsoft Gold Partner status

  • Recognized for excellence in service delivery
  • Access to latest Microsoft technologies and support

Comprehensive service portfolio

  • From managed workstations to advanced cybersecurity
  • Tailored solutions to meet diverse client needs

24/7 Availability

  • Round-the-clock support via live chat, phone, and ticketing
  • Dedicated team for after-hours support

Frequently asked questions

Unlock the full potential of your MSP—risk-free. Our 30-day free trial gives you complete access to our white label services with no strings attached. Imagine experiencing all the benefits, from managed services to after-hours support, without any commitment. Feel the peace of mind knowing you can cancel at any time within the trial period, with no obligations.
Your brand, your reputation—fully protected. Our services are entirely white-labeled, meaning we operate invisibly under your brand. Your clients will only see your name, your branding, and your communications, ensuring a seamless and professional experience. They’ll never know we’re behind the scenes.
Round-the-clock support, whenever you need it. Our after-hours services ensure your clients receive uninterrupted, high-quality IT support, no matter the time of day. Picture the relief of knowing we’re available 24/7 to address any urgent issues that arise, keeping your clients’ operations running smoothly.
Tailor-made solutions for your unique challenges. Absolutely! Our services are fully customizable to align perfectly with your clients’ specific requirements. Imagine offering solutions that fit like a glove, enhancing your value and positioning you as the go-to provider.
Protecting what matters most—security is our top priority. We take data security seriously, adhering to industry standards like HIPAA, GDPR, and PCI DSS. Our compliance assurance services include regular assessments, vulnerability management, and robust security protocols, ensuring your clients’ data is safe and sound.
Grow without limits—our services scale with you. Our solutions are designed to expand seamlessly with your business. Whether you need to increase your offerings, extend support hours, or bring in additional IT professionals, we provide the flexibility to grow as you do. Imagine your business thriving without the typical growing pains.
Complex problems, simple solutions—leave it to the experts. Our team consists of certified IT professionals with deep expertise across various domains. We handle complex IT challenges by leveraging our extensive knowledge and experience, ensuring your clients receive the highest level of service—every time.
No compromises—full support from day one. During the 30-day free trial, you receive the same top-tier support as our full-service clients. This includes access to all our services, from managed IT to helpdesk and after-hours support, giving you a complete experience of what we offer.
Excellence across the board—our quality control never falters. We employ a rigorous quality control process that includes continuous monitoring, regular training for our staff, and adherence to industry best practices. Consistency is key, ensuring all clients receive the same high standard of service, no matter their size or industry.
No surprises, just straightforward pricing. After the 30-day free trial, you can transition seamlessly to one of our clearly outlined pricing plans. We’ve already detailed our pricing on this page for your convenience. For any custom services, we always provide a transparent quote and seek your approval before proceeding. Feel confident knowing there are no hidden fees—just clear, upfront costs.

Learn more about White Label Managed Services

Who defines and enforces Service Level Agreements (SLAs) in MSP contracts?

Service Level Agreements SLAs in MSP contracts are collaboratively defined by the MSP and the client to outline expectations, responsibilities,…

What key elements should be included in an MSP’s SLA?

A Managed Service Provider (MSP)’s Service Level Agreement (SLA) should include clear performance metrics, defined responsibilities, escalation procedures, and remedies…

Where can I track MSP performance metrics under an SLA?

MSP performance metrics under a Service Level Agreement (SLA) can be tracked through performance reports, monitoring tools, dashboards, and regular…

Why are uptime guarantees critical in an MSP agreement?

Uptime guarantees in an MSP agreement are critical because they ensure the availability of essential IT systems and minimize disruptions…

How do businesses measure the success of their MSP partnerships?

Businesses measure the success of their MSP partnerships by evaluating key performance metrics, service quality, cost-effectiveness, and alignment with business…

What is the process for handling downtime with an MSP?

Handling downtime with a Managed Service Provider (MSP) involves a structured process that includes immediate incident reporting, root cause analysis,…
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USA:
Medha Cloud Solutions LLC
30 N Gould St Ste R, Sheridan, WY 82801,
Phone: +1 646 775 2855

India:
Medha Cloud Solutions Private Limited
#74, 7th Cross, Krishna Garden InCity Layout. Chikka Kammanahalli, Banneraghatta Road, Bangalore 560083
Phone:+91 93536 44646

E-Mail: sales@medhahosting.com
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