Scale your MSP to $5M ARR without hiring a single engineer. Our invisible white label team becomes your 24/7 network operations center (NOC), remote helpdesk, and security operations - complete managed IT support under YOUR brand.
Trusted By MSPs Using Industry-Leading RMM & PSA Tools
Seamless integration with your existing remote monitoring and management (RMM), professional services automation (PSA), and IT service management platforms
PSA & RMM Platforms
ConnectWise
Kaseyo
Syncro
SuperOps
Autotask
Atera
...and many more. We work with all major PSA/RMM platforms. If you use a different tool, our team learns it quickly - typically within 2-3 days.
Cloud & Productivity
Microsoft 365
Azure
AWS
Google Workspace
VMware
Security & Backup
Crowd Strike
SentinelOne
Cisco
The MSP Growth Dilemma
You've landed the clients. Now you're trapped between razor-thin margins and burnout.
Problem 1
The After-Hours Trap
Your phone rings at 2 AM. Again. You're the "on-call engineer" because hiring a night shift network operations center (NOC) engineer costs $85K/year - before taxes, benefits, or training. Traditional MSP staffing agencies charge 30-40% markups. You can't scale your personal sleep deficit with conventional IT staffing.
Problem 2
The Talent Black Hole
You finally hire someone good. Six months later, they're poached by a competitor offering $15K more. Now you're back to interviewing, training, and praying the next one stays longer than a year.
Problem 3
The Margin Squeeze
Your average client pays $8,000/month. Your fully-loaded engineer costs $10,000/month. To hit 40% margins, you need each engineer managing 2.5 clients - but they're maxed out at 1.8. The math doesn't work.
Problem 4
The Certification Treadmill
Microsoft, AWS, CompTIA, Cisco - certifications expire faster than milk. Training costs $5K+ per engineer annually, plus exam fees, study time, and the risk they'll use that shiny new cert to job-hop.
The White Label Solution: Offshore IT Support from Bangalore
Professional managed service provider outsourcing with the same certifications and quality as US-based MSP staffing, but 63% lower cost. Completely invisible to your clients. Operating exclusively under YOUR brand.
63%
Average Cost Savings
A senior L3 engineer in Dallas costs $95K/year through traditional MSP staffing solutions. Our offshore IT services in Bangalore? $32K - for the SAME certifications, experience, and often better communication than generic IT outsourcing providers.
5.2M+
Elite Tech Talent Pool
Bangalore produces more IT professionals than Silicon Valley, Austin, and Boston combined. With 12.5-hour timezone overlap and English as an official language, we cherry-pick the top 3% who've already worked with MSPs - giving you "follow-the-sun" support without graveyard shift wages.
ISO 27001
Enterprise-Grade Security & Reliability
Our SOC 2 Type II facility delivers 99.97% uptime with stricter physical security than most US data centers - biometric access, 24/7 guards, redundant fiber, diesel generators, and zero personal devices allowed.
Your Complete White Label IT Operations Team
Full-service MSP staffing solutions and managed service provider outsourcing. We don't replace your team - we become your remote technical support team. Under your brand, using your tools, invisible to your clients.
Certified Engineers
Not a call center. Every engineer holds Microsoft, AWS, CompTIA, or Cisco certifications and has worked in real MSP environments.
100% White Label
We use YOUR email domain, YOUR PSA/RMM, YOUR branding. Your clients never know we exist - it's your team, extended invisibly.
Your Stack, Learned Fast
They learn YOUR stack, YOUR clients, YOUR documentation. Like hiring a shadow team that costs 60% less and never calls in sick.
Real Results: Mid-Market MSP Doubles Revenue in 18 Months
Client: Seattle-area MSP (18 employees, $2.8M ARR Challenge: Couldn't scale beyond 85 clients due to MSP staffing constraints and after-hours coverage gaps. Traditional IT support outsourcing was too expensive; hiring locally wasn't sustainable.
2.1x
Revenue Growth
$47K
Monthly Savings
Zero
Churn Since Launch
What They Did:
Month 1-3: Onboarded our team for after-hours NOC (5 PM - 8 AM PT). Kept their daytime L2/L3 staff for client-facing work.
Month 4-6: Expanded to 24/7 helpdesk. Redeployed their two Tier 1 techs to projects and onboarding.
Month 7-12: Added 34 new clients (from 85 to 119) without hiring. Our team absorbed 68% of ticket volume.
Month 13-18: Launched a security practice (SIEM monitoring). We handled L1 alert triage, they closed deals.
The Numbers:
Before: 18 employees, $2.8M ARR, 28% net margin
After: 19 employees (yes, just +1), $5.9M ARR, 42% net margin
Cost Savings: Avoided hiring 6 FTEs ($560K/year in fully-loaded costs)
Client Feedback:
"Our CSAT scores went UP after switching to 24/7 coverage. Clients love that someone picks up at 11 PM."
"We finally stopped losing deals because we 'didn't have the bandwidth.' Now we say yes to everything."
"The best part? I haven't been on an emergency call in 14 months. I forgot what burnout felt like."
What MSP Owners Say
"I was skeptical about offshore teams. Then I met their engineers—they knew ConnectWise better than my own staff. Three years later, they're family."
MSP Owner
Atlanta, GA
"We tried hiring locally for night shifts. Got two no-shows in six months. These guys haven't missed a shift in 900+ days. Unreal."
COO
San Francisco MSP
"ROI was breakeven in month two. By month six, we'd saved enough to hire a vCIO. This is the cheat code for MSP growth."
Founder
Austin MSP
"Our clients think we've got this huge team. Nope - it's 4 of us in Boston and 8 of them in Bangalore. They make us look like Microsoft."
President
Boston MSP
"Compliance audits used to terrify me. Now their team handles all the evidence collection. We passed SOC 2 on the first try."
Managing Director
Denver MSP
"I sold my MSP last year for 2.3x revenue. The buyer's first question? 'Can we keep the offshore team?' That's how good they are."
Former Owner
Phoenix MSP - Exited 2023
Certifications You Can Verify
Real credentials from engineers with 5+ years MSP experience. Ask for cert IDs - we'll prove it.
Microsoft Certified: Azure Administrator
AWS Certified Solutions Architect
CompTIA Security+
Cisco CCNA
ITIL v4 Foundation
VMware VCP-DCV
Microsoft 365 Certified
CrowdStrike Certified Falcon Administrator
Transparent Pricing - No Hidden Fees
Two flexible models. Month-to-month. Cancel anytime.
Most MSPs are up and running in 7-14 days. We assign your dedicated engineers, train them on your tools (PSA/RMM), review your client docs, and do shadow shifts with your team. You control the go-live date.
Not unless you tell them. Engineers use YOUR email domain (@yourcompany.com), introduce themselves with names you approve, and follow YOUR playbooks. We've had clients working with us for 3+ years who think we're in the same office as the owner.
We handle all HR. If someone leaves, we backfill within 5 business days with a pre-trained replacement (at no extra cost). Underperforming? Tell us—we'll swap them out or retrain. You never pay for deadweight.
Nope. Month-to-month only. Cancel anytime with 30 days' notice. We earn your business every month—that's how it should be.
Three layers: (1) Engineers work from our SOC 2 Type II facility (no home offices, no personal devices). (2) All calls/chats are recorded and randomly audited. (3) You get weekly performance reports (ticket metrics, client feedback, etc.). If quality slips, you'll know before your clients do.
ConnectWise (Manage/Automate), Datto (RMM/Autotask), Kaseya, NinjaOne, Syncro, HaloPSA, Microsoft 365, AWS, Azure, Google Workspace, and 40+ others. If you use something niche, we'll train on it during onboarding.
Co-managed IT services typically involve a partnership where both companies are visible to the end client. Our white label managed IT support operates completely under YOUR brand—we're invisible. Your clients never know we exist. We become your remote support team, using your domain, your branding, and your processes. It's not co-managed—it's fully integrated, offshore MSP staffing that extends your team without the overhead of traditional IT outsourcing providers.
Ready to Scale Without the Hiring Nightmare?
Start with a 30-day risk-free trial. No credit card, no setup fees, no long-term contract. Just results.
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USA: Medha Cloud Solutions LLC 30 N Gould St Ste R, Sheridan, WY 82801, Phone: +1 646 775 2855
