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Top 10 Microsoft 365 Migration service providers

Microsoft 365 migration

I. Introduction

Brief overview of Microsoft 365 Migration

Microsoft 365 migration involves transferring a company’s email, files, and other workloads from on-premises systems or other platforms to Microsoft 365. This migration process is critical for businesses seeking to leverage cloud-based collaboration tools, improve efficiency, and reduce reliance on legacy systems. The process can vary in complexity based on factors such as the amount of data, the current infrastructure, and the type of migration (cutover, staged, or hybrid).

Importance of selecting the right migration service provider

Choosing the right migration service provider is crucial for ensuring a smooth, secure, and cost-effective transition to Microsoft 365. A qualified provider can handle technical challenges, minimize downtime, and protect data integrity throughout the migration process. Working with an experienced partner helps businesses avoid common pitfalls, ensuring a successful migration that aligns with their operational needs and long-term goals.

II. Methodology

Criteria for evaluating providers

When evaluating Microsoft 365 migration service providers, the following criteria were considered:

  • Expertise: The provider’s technical skills and experience in handling Microsoft 365 migrations, including complex or large-scale projects.
  • Range of services: The variety of migration options offered, such as email, SharePoint, and document migration, as well as additional services like post-migration support.
  • Customer support: The quality of customer service provided, including the availability of support during and after migration.
  • Pricing: The cost-effectiveness of the migration services, factoring in both upfront costs and potential hidden fees, ensuring transparency and value.

How providers were selected for review

Providers were selected based on their reputation in the market, customer reviews, and the range of services they offer. We focused on providers known for their Microsoft 365 migration expertise and assessed their ability to cater to businesses of varying sizes and industries. Only those with a proven track record of successful migrations were included in the review to provide an accurate and reliable assessment for potential clients.

III. Top Microsoft 365 Migration service providers

1. Medha Cloud

Microsoft 365 Migration Services – Medha Cloud

Overview of services

Medha Cloud offers comprehensive Microsoft 365 migration services, including email, files, and SharePoint migrations. They focus on delivering seamless migrations with zero downtime, ensuring data security and minimal disruption to business operations. Medha Cloud also provides post-migration support and custom-tailored solutions to meet specific business requirements.

Strengths and unique features

Medha Cloud stands out for its transparent pricing and scalable solutions suitable for businesses of all sizes. Their strong customer support, combined with their expertise in Microsoft 365, ensures a smooth transition. Medha Cloud also offers ongoing post-migration support to help businesses optimize their use of Microsoft 365.

Potential limitations

While Medha Cloud excels in Microsoft 365 migrations, their focus is primarily on small to medium-sized businesses. Larger enterprises may require more specialized services beyond their standard offerings.

Criteria to accept clients

Medha Cloud works with businesses of varying sizes, focusing on those looking for secure and efficient cloud migrations. There are no strict minimum user requirements, making them flexible for small to mid-sized companies.

Cost

Medha Cloud offers competitive, transparent pricing for its migration services, with costs varying based on the number of users and data complexity. Custom quotes are provided based on individual business needs.

Time to migrate

The time frame for migration depends on the complexity of the project, but Medha Cloud typically completes migrations within a few days to a few weeks, depending on the data volume and business requirements.

Screenshot of Medha Cloud’s Microsoft 365 Migration Services page.

Migration Providers

2. Microsoft FastTrack

Microsoft FastTrack for Microsoft 365

Overview of services

Microsoft FastTrack is a free service designed to help eligible customers deploy and migrate to Microsoft 365. The service provides remote assistance for planning and executing migrations, covering areas such as email, file shares, and more. Microsoft FastTrack supports a wide range of businesses, leveraging Microsoft’s expertise and tools to guide users through the process.

Strengths and unique features

The key advantage of Microsoft FastTrack is that it’s a free service for eligible users, backed by Microsoft’s brand and global resources. It provides extensive documentation, templates, and a structured approach to migration, making it appealing to businesses that are not in a rush and need comprehensive support.

Potential limitations

While the service is free, the process can be lengthy. After an initial auto-response in 30 seconds, the first meaningful response may take 7 days. Following this, the process typically involves 4 to 5 meetings, each taking 15 to 21 days. This results in a 3 to 4-month period just to understand your needs. Planning can take another 4 months, and migrations can range from 6 months to 3 years depending on workload. Much of the work is outsourced to partners, meaning that despite Microsoft’s involvement, the actual migration might be handled by third parties like Medha Cloud.

Criteria to accept clients

FastTrack is available to organizations with 150 or more licenses. It’s best suited for those who can afford a longer timeline and are looking for a detailed, methodical approach to migration.

Cost

Microsoft FastTrack is a free service for eligible Microsoft 365 customers. However, if more hands-on or quicker migration support is needed, additional costs may be incurred by using a Microsoft partner.

Time to migrate

The timeline for migration can vary significantly, with some projects taking as long as 6 months to 3 years. The length depends heavily on the complexity of the migration and the workloads involved.

Microsoft 365 Migration

“When you think Microsoft’s free migration service will be fast… but it takes 3 years.”

Migration Providers

3. Transend

Transend Pricing

Overview of services

Transend offers migration services for small to medium-sized businesses, with a focus on migrating data such as emails, calendars, and contacts from platforms like Google Workspace to Microsoft 365. They are known for their fast, dedicated migration farms, which ensure minimal disruption during the transition.

Strengths and unique features

Transend’s migration services are fast and efficient, making them appealing to small businesses looking to complete their migration in a short period of time. Their dedicated migration farm model ensures that data migration is streamlined and secure, reducing the risk of data loss or downtime.

Potential limitations

The primary drawback of Transend is the cost. For example, migrating 10 Google Workspace accounts with emails, calendars, and contacts costs $620, plus $1,250 in setup charges, bringing the total to $1,944.80. If advanced support is required, the total cost can escalate to $3,920.80, including $3,150 setup charges and an additional $150 for farm fees. In contrast, providers like Medha Cloud offer similar services at nearly 50% less. Additionally, while Transend’s process is faster, the migration process can still take 3 to 4 months for meetings and planning, similar to other providers.

Criteria to accept clients

Transend primarily works with small to medium-sized businesses looking for quick, reliable migration services. They cater to businesses that can afford higher upfront costs for faster migrations.

Cost

The total cost for migrating 10 Google Workspace accounts can range from $1,944.80 to $3,920.80 depending on the level of support and services needed. Setup fees and advanced support options contribute to the higher price tag.

Time to migrate

While Transend is known for faster migrations, the full process, including meetings and planning, can still take 3 to 4 months to complete depending on the business’s needs and data complexity.

Microsoft 365 Migration

“When you realize migrating 10 accounts costs $3,920.80… but Medha Cloud can do it for 50% less!”

Migration Providers

4. AvePoint

AvePoint Office 365 Migration

Overview of services

AvePoint offers a range of cloud migration services, including Office 365 migration through their “Fly” solution. They promise seamless migration of data, files, and workloads to Microsoft 365 with a focus on security and compliance.

Strengths and unique features

AvePoint is known for its robust security and compliance features, particularly useful for industries with strict regulatory requirements. Their platform integrates well with Microsoft 365, offering a user-friendly interface and a variety of migration options.

Potential limitations

Despite the promise that everything “flies” smoothly with AvePoint, their Office 365 migration page currently returns a 404 error. So, while they claim seamless service, it seems their migration page might have “flown” somewhere we can’t quite locate. This lack of attention to their own site might raise questions about their service reliability.

Criteria to accept clients

AvePoint typically works with larger enterprises or businesses with specific compliance needs, particularly in heavily regulated industries like healthcare and finance.

Cost

Pricing information is not available on their (currently unavailable) landing page, but AvePoint is generally considered a premium service provider. Custom quotes are typically offered based on the complexity of the migration and business needs.

Time to migrate

While AvePoint’s migration tools are designed for efficiency, the actual timeline depends on data volume and business requirements. Without clear access to their Office 365 migration page, further details are unavailable.

Microsoft 365 Migration

“AvePoint says everything flies… but where did their migration page fly off to?”

Microsoft 365 Migration

5. ScienceSoft

ScienceSoft Office 365 Migration Services

Overview of services

ScienceSoft offers end-to-end Office 365 migration services, focusing on detailed planning and execution for small and large businesses alike. Their services include email, files, and data migration, with a focus on minimizing disruption and maintaining security throughout the process.

Strengths and unique features

ScienceSoft is known for its detailed and tailored approach to each migration project. They emphasize planning and customization, ensuring a migration strategy that fits the specific needs of each business. Their experience spans both small businesses and larger enterprises, offering a high level of expertise.

Potential limitations

The timeline for ScienceSoft migrations can be long. Small migrations typically take around 6 months, while timelines for larger migrations are uncertain and can extend further. Additionally, ScienceSoft is not considered a budget-friendly option, as their services tend to be priced on the higher side, reflecting the premium, customized support they provide.

Criteria to accept clients

ScienceSoft generally works with businesses looking for a highly customized migration plan and can accommodate both small and large organizations. However, their services are better suited for companies that can afford a longer migration period and higher costs.

Cost

ScienceSoft’s services are priced at a premium, reflecting their custom solutions and extensive planning. While specific pricing details are not provided upfront, businesses should expect higher costs compared to other migration providers.

Time to migrate

For smaller migrations, the process can take up to 6 months. For larger migrations, the timeline is less certain and could extend beyond this period, depending on the complexity of the project.

Microsoft 365 Migration

“When your Office 365 migration is slow and steady… but maybe too slow. ScienceSoft, we’re looking at you!”

Microsoft 365 Migration

6. Wroffy Technologies

Wroffy Technologies Microsoft 365 Migration

Overview of services

Wroffy Technologies provides Microsoft 365 migration services with a focus on small to mid-sized businesses. They offer migration for emails, files, and collaboration tools to the Microsoft 365 platform, aiming for a seamless, hassle-free transition.

Strengths and unique features

Wroffy Technologies is known for its hands-on customer support and straightforward pricing. They offer fast migration services, ensuring minimal disruption to business operations. Their expertise in working with small and medium-sized businesses makes them a reliable choice for companies that need quick and efficient migration with direct support.

Potential limitations

Wroffy may lack some of the advanced features and customizations that larger businesses or highly regulated industries require. Their focus on small to mid-sized companies might make them less suitable for large-scale migrations with complex data requirements.

Criteria to accept clients

Wroffy Technologies works with businesses of varying sizes, though their primary focus is on small and mid-sized organizations. They prioritize clients looking for efficient, quick migrations without the need for extensive customization.

Cost

Wroffy offers competitive pricing for their migration services, with transparent rates available upfront. Their pricing is typically more affordable compared to premium providers, making them a good option for cost-conscious businesses.

Time to migrate

Migration timelines with Wroffy are generally shorter, with smaller projects completed within a few weeks. For mid-sized businesses, the timeline can extend depending on the volume of data and specific requirements, but their approach is designed to minimize downtime.

Microsoft 365 Migration

“Wroffy Technologies: Because not all migrations take forever.”

Wroffy Technologies

7. Tata Consultancy Services (TCS)

TCS Microsoft Office 365 Implementation & Migration

Overview of services

Tata Consultancy Services (TCS) is a global leader in IT services and consulting, specializing in large-scale, complex migrations to Microsoft 365. They focus on providing migration services for enterprises, particularly Fortune 500 companies, with a high degree of customization and enterprise-level planning.

Strengths and unique features

TCS’s strength lies in their ability to manage highly complex and large-scale migrations. With deep expertise and extensive resources, they can handle large workloads, ensuring compliance, security, and zero data loss for global organizations. Their services are ideal for organizations that require comprehensive planning and high-level support across multiple departments.

Potential limitations

If you are not a Fortune 500 company or don’t come with recommendations from figures like Bill Gates or President Joe Biden, chances are TCS won’t even entertain your migration project. For those who do get through the initial gate, the process is extremely slow. Projects involve multiple layers of management, with a minimum of 50 managers and 10 VPs screening and planning every step. Migrations typically drag out over at least 3 years, and the pricing model, which charges based on human resources, means you’ll be paying for dozens of managers, VPs, and hundreds of technicians for an extended period. This makes TCS one of the most expensive and slow-moving options in the market.

Criteria to accept clients

TCS generally accepts only high-profile clients, with a preference for Fortune 500 companies or organizations with significant scale. Smaller businesses are unlikely to get through their stringent client acceptance process.

Cost

TCS’s pricing model is based on the number of human resources involved. This means you could end up paying for 20 VPs, 50 managers, and hundreds of technicians over the span of 3 years. The overall cost can be astronomical, making TCS a viable option only for organizations with vast budgets.

Time to migrate

The minimum timeline for a migration project with TCS is 3 years, making it one of the slowest migration options available. With multiple layers of planning and extensive oversight, this timeline could stretch even further depending on the complexity of the project.

Microsoft 365 Migration

“Trying to get TCS to migrate your Office 365… unless you’re Fortune 500, good luck!”

Migration Providers

8. Infosys

Infosys Microsoft Collaboration Services

Overview of services

Infosys provides comprehensive Microsoft 365 migration services, including collaboration tools, email, and file migrations. They target large enterprises and focus on digital transformation, leveraging their global IT expertise to offer tailored solutions for complex business needs.

Strengths and unique features

Infosys is a well-established player in the IT services space, known for handling large-scale, enterprise-level migrations with a high level of security and compliance. Their global reach and technical expertise make them a strong choice for multinational corporations with extensive data and integration needs.

Potential limitations

Like some other large providers, Infosys can be exclusive in selecting its clients. Unless you have a recommendation from a high-profile figure like Rishi Sunak or Narendra Modi, your chances of securing a project with them might be slim. If they do accept your project, the execution often involves outsourcing the work to third-party vendors under a white-label model, similar to what Microsoft does. This means that while Infosys manages the project, much of the actual work may be done by outsourced teams, leading to potential issues with quality control or communication.

Criteria to accept clients

Infosys typically works with large enterprises or organizations with high-profile recommendations. Smaller companies may struggle to get their attention unless they have significant backing or influence.

Cost

Infosys operates on a large scale, and while pricing details are not readily available, the costs are likely to be high, especially for fully managed projects that involve multiple outsourcing layers. Their pricing model could include hidden fees due to the use of third-party vendors.

Time to migrate

While Infosys promises streamlined processes, the use of third-party vendors for outsourcing can lead to delays. Migration timelines can vary depending on the size and complexity of the project but are generally not fast-moving.

Microsoft 365 Migration

“When you need a high-profile recommendation just to get Infosys to accept your Office 365 migration project!”

Microsoft 365 Migration

9. Crayon software experts india Pvt Ltd

Crayon Software Migration Services

Overview of services

Crayon Software offers Microsoft 365 migration services through a network of partners. They act as intermediaries, gathering client requirements and connecting them with appropriate service providers within their partner ecosystem. Crayon focuses on delivering scalable and flexible solutions, tailored to meet client needs.

Strengths and unique features

Crayon’s partner network allows them to offer a variety of services, ensuring that businesses of different sizes and requirements can find suitable solutions. Their use of templates to gather requirements streamlines the initial phases of migration, making the process relatively straightforward at first.

Potential limitations

The primary limitation of Crayon is their reliance on third-party partners to execute migrations. After gathering requirements, they pass the project off to their partners, and the outcome heavily depends on which partner is assigned. This introduces uncertainty in terms of service quality, timelines, and costs. Additionally, the pricing is not standardized and depends on negotiations, leading to potential cost discrepancies. In some cases, clients have reported no response or long delays, as the level of service depends on the specific partner handling the migration.

Criteria to accept clients

Crayon works with a broad range of businesses, but the actual migration services are dependent on the partners they assign. Clients must be prepared to negotiate terms and timelines with third-party providers.

Cost

The cost structure varies depending on the partner assigned to the project and the specifics of the migration. There is no fixed pricing, and costs can be influenced by negotiation skills, making it difficult for businesses to plan ahead with certainty.

Time to migrate

Timelines for migration depend entirely on the partner handling the project. Some migrations may move quickly, while others could experience significant delays, and in some cases, there may be no response at all, leading to frustration for clients.

Microsoft 365 Migration

“When Crayon gathers your migration requirements… and then hands them off to a partner you’ve never heard of.”

Microsoft 365 Migration

10. Redington India

Redington India Microsoft Services

Overview of services

Redington India is a supply chain company that primarily deals with the distribution of technology products, including Microsoft solutions. While they are listed as a partner for Microsoft services, their expertise lies more in logistics and supply chain management rather than direct technical support or migration services.

Strengths and unique features

Redington excels in selling goods and handling collections. They have a solid infrastructure for distribution and are highly effective at selling technology products. If you’re looking for someone to supply Microsoft licenses or hardware, Redington is efficient and reliable.

Potential limitations

Redington is not a technical service provider. Their involvement in migration projects is limited, and if they do take on a project, it is typically outsourced on a commission basis to third-party providers. Their core competencies are sales and collections, making them less suited for complex migration projects. Clients looking for migration services may find themselves dealing with third-party vendors rather than Redington’s internal team.

Criteria to accept clients

Redington primarily focuses on large-scale product sales and may take on migration projects if they see potential for commission-based outsourcing. However, they are more geared toward selling goods than providing technical migration support.

Cost

As a supply chain company, any costs associated with migration services will depend on the third-party provider to whom they outsource the project. Pricing is likely negotiated on a commission basis, with Redington acting as the middleman.

Time to migrate

The migration timeline depends entirely on the third-party vendor Redington outsources to, as they do not handle migrations internally. Delays or lack of direct accountability could result in slower timelines.

Microsoft 365 Migration

“Redington India: Great at selling Microsoft 365… but don’t ask them to migrate it!”

Microsoft 365 Migration
Bharath
Bharath
I’m Bharath, a skilled Microsoft 365 and Azure expert, helping small businesses make the most of Microsoft tools. As a Microsoft certified engineer, I have experience migrating organizations to Microsoft solutions and offer guidance on cloud-based solutions to optimize business operations.
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