Google Workspace Group Creation and User Addition Workflow

• 1. Determine the purpose and members of the new group #Planning
  • Define the Google workspace group’s purpose and objectives: “Marketing Team collaboration and communication group.”
  • Identify potential members: Marketing team
  • Establish the group’s expected lifespan: Ongoing
• 2. Collect the necessary information
  • Gather email addresses of potential members: john@company.com, jane@company.com, doe@company.com
  • Prepare a brief description of the group: “Group for the Marketing team to communicate and collaborate effectively.”

Google Workspace Group Creation

• 3. Sign in to Google Admin Console #Login
• 4. Open the Groups directory
  • Click on Groups
• 5. Create a new group #CreateGroup
  • Click on ‘Add group.’
  • Fill in the group details
    • Group name: Marketing Team
    • Group email address: marketing@company.com
    • Group description: “Group for the Marketing team to communicate and collaborate effectively.”
  • Select access type (Public or Private): Private
  • Click ‘Create’
• 6. Confirm group creation
  • Check the Groups list for the new group
  • Ensure group details are correct

Google Workspace User Addition to Group

• 7. Open the new group #OpenGroup
• 8. Add users to the group #AddUsers
  • Click on ‘Add members’
  • Enter the email addresses of the users
    • john@company.com
    • jane@company.com
    • doe@company.com
  • Click ‘Add’

Review and Confirmation

• 9. Review the group and its members #Review
  • Confirm that all users were added successfully
  • Check that all users received a group invitation or notification
• 10. Confirm successful addition of users #Confirmation

Notes:

• Bulleted list of notes:
  • Note 1: Double-check all email addresses before adding members to avoid errors.
  • Note 2: Keep group descriptions concise and clear to ensure understanding among members.
  • Note 3: Regularly monitor the group’s activity and participation levels.

Problem Checklist:

• Problem 1: Incorrect email address
• Problem 2: Group invitation not received
• Problem 3: The user is unable to access the group

Steps for Problem Resolution:

1. Verify the accuracy of the email addresses
2. Resend group invitation
3. Check the user’s access settings and permissions

• Sub-step 1: Verify the user’s Google Workspace account
• Sub-step 2: Confirm the user’s group access permissions

1. Contact Google Workspace support if issues persist

Follow-Up Actions

• 11. Monitor group activity #Monitor
  • Check for active participation
  • Track any issues or conflicts
• 12. Periodic review of group and members #Review
  • Check group size and composition
  • Review group objectives and progress
• 13. Handle any issues or problems #ProblemResolution
• 14. Update group or users when necessary #Update
  • Add new members
  • Remove members if needed
  • Update group settings or permissions

Priority Tasks:

• Priority Task 1: Check the group’s activity regularly. #Priority
• Priority Task 2: Add new members as the team expands. #Priority
• Priority Task 3: Handle any issues promptly and effectively. #Priority

References:

• Google Workspace Admin Help
• Google Groups Help
• Google Workspace Pricing and Plans
• Google Workspace Support