Healthcare IT Support
15-minute response time. HIPAA-trained technicians who sign your BAA. We support your EHR, monitor compliance, and keep your practice running.
- We sign your Business Associate Agreement upfront
- Every technician completes annual HIPAA certification
- EHR/EMR support for Epic, Cerner, Meditech, and more
- US-based phone support with India backup for 24/7 coverage
India: +91 93536 44646
Real data from HHS Office for Civil Rights
Don't become a statistic.
Get Free HIPAA AssessmentHealthcare-Specific IT Support
IT support built for healthcare. We understand HIPAA requirements, clinical workflows, and the systems your practice depends on.
24/7 Healthcare Helpdesk
Round-the-clock IT support from HIPAA-trained technicians who understand healthcare workflows
- 15-minute response time
- HIPAA-trained staff
- Multi-channel support
- Escalation management
EHR/EMR Support
Technical support for Epic, Cerner, Meditech, eClinicalWorks, and other healthcare systems
- System troubleshooting
- User training support
- Integration issues
- Performance optimization
Compliance Monitoring
Continuous monitoring to maintain HIPAA compliance and prevent security incidents
- Access log monitoring
- Security alerts
- Audit trail maintenance
- Compliance reporting
Infrastructure Management
Healthcare-specific server, network, and cloud infrastructure management
- Server monitoring
- Backup verification
- Disaster recovery
- Network security
Why Healthcare IT Is Different
Healthcare IT isn't generic IT. When your EHR goes down, patients wait. When your network gets breached, you face OCR investigations, patient notifications, and potential fines up to $1.5 million per violation category.
Generic IT providers don't understand HIPAA's technical safeguards. They don't know the difference between a covered entity and a business associate. They've never configured role-based access for a clinical workflow.
We built our healthcare practice around the specific needs of clinics, hospitals, and medical practices:
- BAA-first approach: We sign before we touch your systems. No exceptions.
- Clinical workflow awareness: We understand that IT issues during patient care are critical, not just inconvenient.
- Compliance documentation: Every action we take is logged and auditable for your HIPAA compliance records.
- PHI handling protocols: Our technicians follow strict procedures when they might encounter patient data.
Frequently Asked Questions
Common questions about our healthcare IT support services
Still Have Questions?
Talk to someone who understands healthcare IT
Contact Our Healthcare IT Team
24/7 support from HIPAA-trained technicians in our USA and India offices.
Phone (24/7 Support)
+1 646 775 2855
Address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone (24/7 Support)
+91 93536 44646
Address
#74, 7th Cross, Krishna Garden
Bangalore 560083
Karnataka, India
15-minute response guarantee for critical healthcare IT issues. BAA signed before we start.
Your Patients Depend on Your Systems
Every minute of downtime affects patient care. Get IT support from a team that understands what's at stake.
HIPAA Trained
Annual certification
BAA Included
Signed upfront
15-Min Response
For critical issues