Enterprise Exchange Server Support & Email Administration
24/7 Microsoft-certified Exchange administrators for enterprise email environments. Performance optimization, high availability solutions, and rapid incident response.
Exchange Server Problems We Fix Every Day
Exchange down? Email stuck? Database corrupted? We fix it.
Email Flow Stopped
Mail stuck in queues. Users can't send or receive. Business grinds to a halt. Every minute costs money.
We fix it: Average fix time: 2.3 hours
Database Won't Mount
Exchange database corruption after failed update. Thousands of mailboxes offline. Panic mode.
We fix it: Fixed in 95 minutes average
Performance Degradation
Slow mail delivery. Outlook disconnects. Database size out of control. Users complaining daily.
We fix it: Optimized in 2 hours
Security Vulnerabilities
Critical patches needed. SSL certificates expired. Compliance audit coming. Risk of breach.
We fix it: Patched and secured in 4 hours
Running Exchange 2010/2013
Still on Exchange 2010 or 2013. Microsoft support ending. Need upgrade path. Other admins too expensive.
We fix it: We support legacy Exchange versions
No Exchange Admin on Staff
$120K/year for Exchange admin? Not in budget. IT team doesn't know Exchange internals. Need expert help.
We fix it: 24/7 admin support from $299/server
Why Choose Our Exchange Server Support
Trusted by 1,200+ businesses worldwide for professional Exchange administration and support services
Rapid Response Time
15-minute average response for critical Exchange issues with direct access to certified administrators
Microsoft Certified
100% Microsoft Certified admins with 8+ years hands-on Exchange Server experience
Legacy Version Support
Extended support for Exchange 2010-2019, including end-of-life versions
Cost-Effective Solution
24/7 admin coverage at fraction of the cost of hiring full-time Exchange administrators
Exchange Server Support Services
Comprehensive Exchange Server support services covering emergency recovery, performance optimization, security, and migration planning
Emergency Exchange Recovery
Critical Exchange incident response with guaranteed 15-minute response time. Expert recovery from crashes, corruption, and mail flow issues.
- 15-minute phone answer guarantee
- Database corruption recovery
- Mail queue restoration
- Mailbox recovery and verification
- 24/7/365 direct phone line
Exchange Upgrades & Migrations
Structured migration services for version upgrades and cloud transitions. Comprehensive planning, testing, and execution with minimal downtime.
- Exchange 2010/2013 → 2016/2019 upgrades
- On-premises → Microsoft 365 migrations
- Hybrid Exchange configuration
- Database consolidation
- After-hours migration scheduling
Security & Compliance
Enterprise security implementation and compliance management. Patch deployment, SSL configuration, and audit setup for regulatory requirements.
- Critical security patch deployment
- SSL/TLS certificate management
- Exchange audit configuration
- Message encryption setup
- Security compliance assessments
Performance Optimization
Performance analysis and optimization for Exchange servers and mailboxes. Database tuning, mail flow optimization, and resource management.
- Database optimization
- Mail flow troubleshooting
- Resource utilization tuning
- Queue management
- 24/7 proactive monitoring
Medha Cloud vs. Other Exchange Server Support Options
Compare enterprise Exchange Server support options and understand the value of professional email administration services
| What Matters | Other Providers | In-House Admin | Medha Cloud |
|---|---|---|---|
| Response Time | 2-4 hours (business hours only) | Immediate* *if available | 15 minutes 24/7/365 |
| Annual Cost | $8,400+ ($700 x 12 incidents) | $120,000+ salary + benefits | $10,788 ($899 x 12 months) |
| End-of-Life Support (Exchange 2010/2013) | No — Refused "Too old" | Maybe if they remember it | Yes — We support them until you upgrade |
| 24/7 Availability | No — Business hours or extra fee | No — Not realistic | Yes — Always on no extra cost |
| Unlimited Tickets | No — Pay per incident | Yes | Yes — Unlimited |
| Exchange Certified | Partial — Some engineers | Maybe | Yes — All engineers |
| Microsoft Gold Partner | Rarely | N/A | Yes — Verified |
| Global Team Coverage | Limited — Limited hours | No — Single timezone | Yes — 24/7 worldwide |
Microsoft Gold Partner
Microsoft Gold Partner status—held by less than 1% of Microsoft partners worldwide
What this means
Direct Microsoft support channels and early access to updates. Only top-tier certified partners achieve this status.
100% Exchange Certified Team
Every engineer holds active Exchange Server certifications (MCSE Messaging, Exchange certifications)
Experience level
Average of 8+ years hands-on Exchange Server experience across all versions (2010, 2013, 2016, 2019, SE).
Security Certifications
ISO 27001, ISO 9001:2015, CMMI Level 3, and SOC 2 certified
Your data security
We handle your Exchange Server access with Fortune 500-level security standards and compliance. Remote sessions encrypted and logged.
24/7 Global Team Coverage
Direct access to senior engineers at any hour, no escalation queues
Real availability
24/7 access to Microsoft Certified Exchange admins for critical incidents. Direct engineer contact with immediate remote assistance capabilities.
Proven Track Record
9+ years fixing Exchange Server crises across industries
Experience
Supporting 5 to 500+ Exchange mailboxes across healthcare, legal, finance, and manufacturing. 11,000+ incidents resolved since 2016.
Flexible Pricing Options
Plans that fit your needs and budget, with no surprise fees
Pricing range
Pay-per-incident ($300), monthly plans with unlimited tickets ($899-$1,499), or custom enterprise pricing. No hidden costs.
How Exchange Server Support Works
Professional Exchange Server support process from initial contact to complete resolution
Contact Us — Anytime, Anywhere
0-2 minutes
Call, email, or live chat the moment an issue occurs. Our 24/7/365 team answers within minutes—no automated systems, no ticket queues.
- •Phone: Instant pickup during business hours
- •Chat: 2-minute average response time
- •Email: 15-minute response guarantee
Rapid Assessment — Under 15 Minutes
2-15 minutes
We assign a Microsoft Certified Exchange admin immediately. We check logs and server health while you're on the phone. We start fixing it.
- •We ask: What happened? When? Any updates or changes?
- •We check: Exchange logs, disk space, database status, mail queues
- •We determine: Root cause and fix plan
Fix Implementation
45 minutes - 3 hours (typical)
We fix it using documented procedures. Not guesses. Not untested PowerShell scripts. Repeatable fixes that work.
Testing & Verification
15-30 minutes
We test the fix before closing the ticket. Exchange online? Mail flowing? Mailboxes accessible? Services running? We verify all of it.
- •Test mail flow and delivery
- •Verify mailbox accessibility
- •Check all Exchange services running
- •Confirm no errors in Exchange logs
Prevention & Documentation
30 minutes post-resolution
After resolution, we provide a detailed incident report with root cause analysis, steps taken, and recommendations to prevent recurrence.
Total Resolution Time
Most issues fixed in 2-3 hours. Critical P1 issues (Exchange down, corruption): 3-hour SLA.
Choose Your Exchange Server Support Plan
Pay per incident or get unlimited Exchange Server support—pick what works for your budget
Pay-Per-Incident
One-time fee
Perfect For:
- Testing our service
- One-time Exchange crisis
- Small Exchange environments
- Single issue resolution
- 15-min response
- Root cause analysis
- Emergency support
- Remote access
- Incident report
Reactive Support
/server/month (billed annually)
Perfect For:
- Small to mid-size Exchange environments
- Unlimited Exchange tickets
- Cancel anytime
- Unlimited support tickets
- 15-min response 24/7
- Email/phone/chat support
- Remote access
- Business hrs priority
- Knowledge base access
Proactive Support
/server/month (billed annually)
Perfect For:
- Production Exchange environments
- Monitoring + optimization included
- Cancel anytime
- 10-min response 24/7
- Proactive monitoring
- Monthly health report
- Patch management
- Capacity planning
- Quarterly reviews
- Priority support queue
- After-hours priority
What IT Teams Say About Medha Cloud
Real results from IT teams running Exchange Server in production.
"Exchange crashed at 3:15 AM. Database wouldn't mount. 180 users locked out of email. Called Medha's emergency line. Admin answered in 11 minutes. Remoted in. Exchange back up by 5:10 AM. Saved us $45,000 in downtime."
David Chen
IT Director, HealthCare Systems Inc.
250 employees • 8 Exchange servers
"Exchange mail flow stopped during production. Users couldn't send orders. Business stopped. 85 workers waiting. Called Medha at 9:47 AM. Admin on phone by 9:55 AM. Mail flowing by 10:48 AM. Been using their proactive plan 2 years. Zero Exchange failures since."
Michael Thompson
Operations Director, Precision Parts Manufacturing
320 employees • 12 Exchange servers
Frequently Asked Questions
Common questions about our Exchange Server support services
Still Have Questions?
Our Exchange Server support team is here to help you
Other Server Support Services
Need support for other server platforms? We cover all major server technologies.
Exchange Server Down? Call Us Now
24/7 emergency support from Microsoft admins. 15-minute phone answer guaranteed. We remote in and fix it.
15-Min Response
24/7/365 emergency support
11,000+ Issues Fixed
Proven track record
End-of-Life Support
Exchange 2010/2013/2016
Contact Our Exchange Server Support Team
24/7 emergency support. Call us now. 15-minute response time guaranteed.
Phone (24/7 Emergency)
+1 646 775 2855
Address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone (24/7 Emergency)
+91 93536 44646
Address
#74, 7th Cross, Krishna Garden
Bangalore 560083
Karnataka, India
15-minute phone answer guarantee during business hours. 30-minute guarantee after hours. We're here when you need us most.