Enterprise Windows Server Support & Administration
24/7 Microsoft-certified administrators for enterprise Windows Server environments. Active Directory management, performance optimization, and rapid incident response.
Windows Server Problems We Fix Every Day
Server down? Blue screens? Active Directory failures? We fix it.
Server Blue Screen (BSOD)
Critical stop errors crashing your server. Users can't work. Applications down. Production halted. Emergency.
We fix it: Average fix time: 2.1 hours
Active Directory Down
Users can't log in. Domain controllers not replicating. FSMO role issues. Authentication failures. Crisis mode.
We fix it: Fixed in 90 minutes average
Slow Server Performance
Server running slow. High CPU/memory usage. Applications timing out. Users complaining. Need optimization.
We fix it: Tuned and optimized in 2 hours
Disk Full / Storage Failures
C: drive at 100%. Virtual disks won't expand. Services failing. Need space cleared immediately.
We fix it: Fixed and prevented in 45 minutes
Running Server 2008/2012
Still on Server 2008 or 2012. Microsoft support ending. Need upgrade path. Other admins too expensive.
We fix it: We support legacy Windows versions
No Windows Admin on Staff
$95K/year for admin? Not in budget. Dev team doesn't know Windows internals. Need expert help fast.
We fix it: 24/7 admin support from $299/server
Why Choose Our Windows Server Support
Trusted by 1,200+ businesses worldwide for professional Windows Server administration and support services
Rapid Response Time
15-minute average response for critical server issues with direct access to certified admins
Microsoft Certified
100% Microsoft Certified admins with 8+ years hands-on Windows Server experience
Legacy Version Support
Extended support for Server 2008-2022, including end-of-life versions
Cost-Effective Solution
24/7 admin coverage at fraction of the cost of hiring full-time administrators
Windows Server Support Services
Comprehensive Windows Server support services covering emergency recovery, performance optimization, security, and migration planning
Emergency Server Recovery
Critical server incident response with guaranteed 15-minute response time. Expert recovery from crashes, blue screens, and system failures.
- 15-minute phone answer guarantee
- Blue screen (BSOD) recovery
- Boot failure troubleshooting
- System file repair (SFC, DISM)
- 24/7/365 direct phone line
Windows Server Upgrades & Migrations
Structured migration services for version upgrades and virtualization. Comprehensive planning, testing, and execution with minimal downtime.
- Server 2008/2012 → 2019/2022 upgrades
- Physical to virtual (P2V) migrations
- Active Directory migrations
- Domain consolidation
- After-hours migration scheduling
Active Directory Support
Enterprise AD management and troubleshooting. Replication fixes, FSMO role management, and Group Policy optimization.
- Domain controller replication
- FSMO role troubleshooting
- Group Policy configuration
- Trust relationship repairs
- DNS/DHCP integration
Server Performance Tuning
Performance analysis and optimization for Windows Server operations. Resource tuning, bottleneck resolution, and capacity planning.
- CPU/Memory optimization
- Disk I/O analysis
- Service tuning and optimization
- Resource monitoring setup
- 24/7 proactive monitoring
Medha Cloud vs. Other Windows Server Support Options
Compare enterprise Windows Server support options and understand the value of professional server administration services
| What Matters | Other Providers | In-House Admin | Medha Cloud |
|---|---|---|---|
| Response Time | 2-4 hours (business hours only) | Immediate* *if available | 15 minutes 24/7/365 |
| Annual Cost | $8,400+ ($700 x 12 incidents) | $95,000+ salary + benefits | $10,788 ($899 x 12 months) |
| End-of-Life Support (Server 2008/2012) | No — Refused "Too old" | Maybe if they remember it | Yes — We support them until you upgrade |
| 24/7 Availability | No — Business hours or extra fee | No — Not realistic | Yes — Always on no extra cost |
| Unlimited Tickets | No — Pay per incident | Yes | Yes — Unlimited |
| Windows Server Certified | Partial — Some engineers | Maybe | Yes — All engineers |
| Microsoft Gold Partner | Rarely | N/A | Yes — Verified |
| Global Team Coverage | Limited — Limited hours | No — Single timezone | Yes — 24/7 worldwide |
Microsoft Gold Partner
Microsoft Gold Partner status—held by less than 1% of Microsoft partners worldwide
What this means
Direct Microsoft support channels and early access to updates. Only top-tier certified partners achieve this status.
100% Windows Server Certified Team
Every engineer holds active Windows Server certifications (MCSE, MCSA, Azure certifications)
Experience level
Average of 8+ years hands-on Windows Server experience across all versions (2008, 2012, 2016, 2019, 2022).
Security Certifications
ISO 27001, ISO 9001:2015, CMMI Level 3, and SOC 2 certified
Your data security
We handle your Windows Server access with Fortune 500-level security standards and compliance. Remote sessions encrypted and logged.
24/7 Global Team Coverage
Direct access to senior engineers at any hour, no escalation queues
Real availability
24/7 access to Microsoft Certified Windows Server admins for critical incidents. Direct engineer contact with immediate remote assistance capabilities.
Proven Track Record
9+ years fixing Windows Server crises across industries
Experience
Supporting 5 to 500+ Windows Server instances across healthcare, legal, finance, and manufacturing. 12,000+ incidents resolved since 2016.
Flexible Pricing Options
Plans that fit your needs and budget, with no surprise fees
Pricing range
Pay-per-incident ($300), monthly plans with unlimited tickets ($899-$1,499), or custom enterprise pricing. No hidden costs.
How Windows Server Support Works
Professional Windows Server support process from initial contact to complete resolution
Contact Us — Anytime, Anywhere
0-2 minutes
Call, email, or live chat the moment an issue occurs. Our 24/7/365 team answers within minutes—no automated systems, no ticket queues.
- •Phone: Instant pickup during business hours
- •Chat: 2-minute average response time
- •Email: 15-minute response guarantee
Rapid Assessment — Under 15 Minutes
2-15 minutes
We assign a Microsoft Certified Windows Server admin immediately. We check Event Viewer and system health while you're on the phone. We start fixing it.
- •We ask: What happened? When? Any updates or changes?
- •We check: Event Viewer, disk space, services status, system logs
- •We determine: Root cause and fix plan
Fix Implementation
45 minutes - 3 hours (typical)
We fix it using documented procedures. Not guesses. Not untested scripts. Repeatable fixes that work.
Testing & Verification
15-30 minutes
We test the fix before closing the ticket. Server online? Services running? Applications working? Users can log in? We verify all of it.
- •Test server connectivity and services
- •Verify applications can connect
- •Check all Windows services running
- •Confirm no errors in Event Viewer
Prevention & Documentation
30 minutes post-resolution
After resolution, we provide a detailed incident report with root cause analysis, steps taken, and recommendations to prevent recurrence.
Total Resolution Time
Most issues fixed in 2-3 hours. Critical P1 issues (server down, BSOD, AD failures): 3-hour SLA.
Choose Your Windows Server Support Plan
Pay per incident or get unlimited Windows Server support—pick what works for your budget
Pay-Per-Incident
One-time fee
Perfect For:
- Testing our service
- One-time server crisis
- Small Windows environments
- Single issue resolution
- 15-min response
- Root cause analysis
- Emergency support
- Remote access
- Incident report
Reactive Support
/server/month (billed annually)
Perfect For:
- Small to mid-size Windows environments
- Unlimited server tickets
- Cancel anytime
- Unlimited support tickets
- 15-min response 24/7
- Email/phone/chat support
- Remote access
- Business hrs priority
- Knowledge base access
Proactive Support
/server/month (billed annually)
Perfect For:
- Production Windows Server environments
- Monitoring + optimization included
- Cancel anytime
- 10-min response 24/7
- Proactive monitoring
- Monthly health report
- Patch management
- Capacity planning
- Quarterly reviews
- Priority support queue
- After-hours priority
What IT Teams Say About Medha Cloud
Real results from IT teams running Windows Server in production.
"Domain controller crashed at 2:15 AM. Active Directory down. 120 users locked out. Called Medha's emergency line. Admin answered in 9 minutes. Remoted in. AD back up by 3:45 AM. Saved us from a complete business shutdown."
Sarah Martinez
IT Director, Manufacturing Company
180 employees • 6 Windows Server instances
"Server 2008 R2 blue screen during business hours. File server down. Users panicking. Other MSPs refused to support it. Medha took the call. Fixed driver conflict in 2 hours. They've been monitoring it since—no crashes in 8 months."
James Patterson
VP Operations, Law Firm
95 employees • 4 Windows Server instances
Frequently Asked Questions
Common questions about our Windows Server support services
Still Have Questions?
Our Windows Server support team is here to help you
Other Server Support Services
Need support for other server platforms? We cover all major server technologies.
Windows Server Crashed? Call Us Now
24/7 emergency support from Microsoft admins. 15-minute phone answer guaranteed. We remote in and fix it.
15-Min Response
24/7/365 emergency support
12,000+ Issues Fixed
Proven track record
End-of-Life Support
Server 2008/2012/2016
Contact Our Windows Server Support Team
24/7 emergency support. Call us now. 15-minute response time guaranteed.
Phone (24/7 Emergency)
+1 646 775 2855
Address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone (24/7 Emergency)
+91 93536 44646
Address
#74, 7th Cross, Krishna Garden
Bangalore 560083
Karnataka, India
15-minute phone answer guarantee during business hours. 30-minute guarantee after hours. We're here when you need us most.