Which SQL Server versions do you support?

We support SQL Server 2014, 2016, 2017, 2019, and 2022 including Express and Enterprise editions.

Can you help with slow queries?

Yes, we analyze and optimize query performance using execution plans, indexing, and query tuning.

Do you support SQL Server Always On?

Yes, we configure and manage Always On Availability Groups for high availability and disaster recovery.

What about SQL Server backups?

We implement backup strategies including full, differential, and log backups with automated scheduling.

Can you help with database corruption?

Yes, we perform DBCC checks and corruption repair using built-in SQL Server tools.

Do you support SSIS/SSRS?

Yes, we develop and support SSIS packages and SSRS reports.

What about SQL Server security?

We implement encryption, auditing, row-level security, and access control best practices.

Can you migrate to newer SQL Server versions?

Yes, we perform in-place upgrades and side-by-side migrations to newer SQL Server versions.

SQL 2016/2017/2019/2022AGsBackup & DRIndexesQuery TuningTDELicensing1.8-hr Fix24/7400+ MigrationsMCSA CertifiedSQL 2016/2017/2019/2022AGsBackup & DRIndexesQuery TuningTDELicensing1.8-hr Fix24/7400+ MigrationsMCSA Certified

Microsoft SQL Server Support Services

Blocking queries? AlwaysOn split-brain? DBCC CHECKDB errors? 1.8-hour average fix time. 400+ SQL migrations. MCSA-certified DBAs on AlwaysOn AGs, FCI, indexing, TDE, query tuning. SQL Server 2016, 2017, 2019, 2022.

VIEW PLANS →EMERGENCY HELP

0.0 hrs

Avg Fix Time

Migrations Done

Faster Queries

Recovery Rate

When things break

Your SQL is slow. Your MSP is slower.

What's included

Every SQL subsystem, covered.

Pricing

Fixed pricing. No surprises.

Enterprise plans with dedicated DBAs are custom-quoted for 20+ instances. All plans include MCSA-certified administrators, ISO 27001 security, EOL SQL support (2008/2012), no setup fees, cancel-anytime.

From our clients

“Our AlwaysOn secondary replica fell out of sync at 11 PM. Medha had a DBA on the line in 9 minutes. Seeding was re-initialized and the replica was back synchronous within 90 minutes. Zero user impact.”

Vikram P. — DBA Lead, 3-node AlwaysOn AG on SQL 2019

FAQ

Frequently Asked Questions

What's your actual response time for critical Microsoft SQL Server Support issues?+

We answer the phone in under 15 minutes during business hours and within 30 minutes after hours. Average phone answer time across all severity levels: 8 minutes. Once we're on the call, we stay until the issue is resolved.

Do you support end-of-life versions?+

Yes. Most MSPs refuse to touch EOL versions. We support them. Our certified engineers know these versions inside out. We patch them, secure them, and keep them running until you can budget an upgrade.

How do you secure remote access to our servers?+

Every remote session is encrypted (SSH/SSL or AES-256 RDP) and logged. All engineers sign NDAs. We don't download production data. We revoke access credentials after every session. ISO 27001 and SOC 2 certified processes ensure enterprise-grade security.

What's the difference between Reactive and Proactive support?+

Reactive Support ($299/server/month) fixes problems when they happen. Unlimited tickets. 15-minute phone answer. Proactive Support ($499/server/month) includes everything in Reactive PLUS 24/7 monitoring, pre-emptive patching, monthly health reports and capacity planning.

Do you help with migrations and upgrades?+

Yes. We migrate, upgrade and consolidate across all supported platforms. Projects are scheduled in your maintenance window, rehearsed in staging and rolled back safely if anything breaks.

What if we already have a critical issue right now?+

All support plans cover new issues from day one. If you have a crisis right now, call us. Describe what's broken. We'll quote a fixed price to fix it. Once fixed, your monthly plan covers all future issues.