MedhaCloud
RHELCentOSUbuntuDebianRockyAlmaLinuxSELinuxfirewalldsystemdAnsible24/7RHELCentOSUbuntuDebianRockyAlmaLinuxSELinuxfirewalldsystemdAnsible24/7

Linux Server Support Services

Kernel panic? SELinux denials? systemd loop? 24/7 admin across RHEL, CentOS, Ubuntu, Debian, Rocky, AlmaLinux. LAMP/LEMP tuning, SELinux, firewalld, Ansible automation and security patching. 1,800+ Linux incidents resolved. From $299/server/month.

0 min
Critical SLA
0,800+
Incidents Resolved
0+
Servers Managed
0.00%
Uptime SLA
When things break

Kernel panicked. Nobody knows why.

0hrs

Commodity MSP response while load average is 45.00. Ours is 15 min — routed to senior Linux engineers.

0

Root compromises on Linux fleets we manage. CIS hardening, SSH key auth, fail2ban, SELinux enforcing, patched weekly.

0%

Less unplanned downtime after our Ansible playbook rollouts and kernel live-patching with kpatch/kernelcare.

24/7

Proactive monitoring across load, memory, I/O wait, swap, file descriptors and systemd unit state.

What's included

Every distro, every subsystem.

01

Patching & Kernel

yum/dnf/apt patch cycles, kernel live-patching with kpatch/kernelcare, staged rollouts and rollback procedures.

02

SELinux & AppArmor

Policy tuning, audit2allow, targeted/strict mode, MLS labels, troubleshooting denials and custom module compilation.

03

Firewalld & iptables

Zones, rich rules, nftables migration, iptables-save/restore, rate-limiting, ipset blocklists and GeoIP filtering.

04

LAMP / LEMP Tuning

Apache MPM tuning, nginx worker_processes, PHP-FPM pools, MariaDB buffer-pool, Redis memory policy and HAProxy.

05

Ansible Automation

Playbook authoring, role hierarchy, dynamic inventory, Ansible Vault, AWX/Tower and hardened baseline deployment.

06

CIS Hardening

CIS Benchmark Level 1/2, filesystem mounts, auditd rules, login.defs, pam hardening, FIPS mode and compliance scans.

Pricing

Fixed pricing. No surprises.

Pay-Per-Incident
One-time emergency fix — quoted per ticket
$300/issue
Response15 min
TicketsPer incident
EngineersSenior
After-hoursIncluded
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Most Popular
Reactive Support
Unlimited break-fix tickets
$299/server/mo
Response15 min
TicketsUnlimited
Annual rate$255/mo
MonitoringBasic
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Proactive Support
24/7 monitoring + admin + patching + reports
$499/server/mo
Response15 min
TicketsUnlimited
Annual rate$424/mo
Monitoring24/7 proactive
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Enterprise plans with dedicated engineers are custom-quoted for 100+ Linux servers. All plans include RHCE/LFCS certified engineers, ISO 27001 security, EOL Linux support (CentOS 6/7), no setup fees, cancel-anytime.

From our clients

“We had a 4 AM kernel panic on production RHEL 7. Medha's engineer answered in 12 minutes, analyzed vmcore, identified the faulty driver module and had us back online with a patched kernel by 6 AM. Real Linux expertise.”

Suresh R. — Head of Infrastructure, 140-server RHEL/CentOS fleet

FAQ

Frequently Asked Questions

What's your actual response time for critical Linux Server Support issues?+
We answer the phone in under 15 minutes during business hours and within 30 minutes after hours. Average phone answer time across all severity levels: 8 minutes. Once we're on the call, we stay until the issue is resolved.
Do you support end-of-life versions?+
Yes. Most MSPs refuse to touch EOL versions. We support them. Our certified engineers know these versions inside out. We patch them, secure them, and keep them running until you can budget an upgrade.
How do you secure remote access to our servers?+
Every remote session is encrypted (SSH/SSL or AES-256 RDP) and logged. All engineers sign NDAs. We don't download production data. We revoke access credentials after every session. ISO 27001 and SOC 2 certified processes ensure enterprise-grade security.
What's the difference between Reactive and Proactive support?+
Reactive Support ($299/server/month) fixes problems when they happen. Unlimited tickets. 15-minute phone answer. Proactive Support ($499/server/month) includes everything in Reactive PLUS 24/7 monitoring, pre-emptive patching, monthly health reports and capacity planning.
Do you help with migrations and upgrades?+
Yes. We migrate, upgrade and consolidate across all supported platforms. Projects are scheduled in your maintenance window, rehearsed in staging and rolled back safely if anything breaks.
What if we already have a critical issue right now?+
All support plans cover new issues from day one. If you have a crisis right now, call us. Describe what's broken. We'll quote a fixed price to fix it. Once fixed, your monthly plan covers all future issues.

Load average 45? Call us.

15-min critical SLA. 1,800+ incidents resolved. RHCE/LFCS engineers. From $299/server/month.

GET QUOTE →CALL +1 646 775 2855
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