Which VMware versions do you support?

We support vSphere 6.5, 6.7, 7.0, and 8.0 including ESXi and vCenter Server.

Can you help with vCenter issues?

Yes, we troubleshoot vCenter connectivity, performance, and service issues.

Do you support vSphere HA?

Yes, we configure and manage High Availability, DRS, and fault tolerance.

What about VMware networking?

We configure vSwitches, distributed switches, NSX, and network segmentation.

Can you help with storage issues?

Yes, we manage vSAN, VMFS, NFS datastores, and storage performance.

Do you support VMware backups?

We implement Veeam, Nakivo, and other backup solutions for VMware environments.

What about VM performance tuning?

Yes, we optimize VM configurations, resource allocation, and troubleshoot performance issues.

Can you help with VMware upgrades?

Yes, we perform ESXi and vCenter upgrades with minimal downtime.

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VMware ESXi Server Support Services

PSOD on ESXi? vCenter unresponsive? vMotion failing? 15-min critical SLA. VCP-certified engineers on vSphere 6.5, 6.7, 7.0, 8.0. vCenter, vSAN, NSX, DRS, HA, vMotion, Storage vMotion. P2V migrations, Veeam/Nakivo backups.

VIEW PLANS →EMERGENCY HELP

0 min

Critical SLA

0,200+

VMs Managed

0.00%

Uptime SLA

Data Loss Events

When things break

vCenter down. Hosts disconnected. Panic.

What's included

Every vSphere layer, covered.

Pricing

Fixed pricing. No surprises.

Enterprise plans with dedicated engineers are custom-quoted for 100+ VMs. All plans include VCP-certified engineers, ISO 27001 security, EOL vSphere support (6.0, 6.5), no setup fees, cancel-anytime.

From our clients

“We had a vMotion networking issue that nobody could figure out. Medha's VCP engineer traced it to an MTU mismatch on the vMotion vmkernel port in under 30 minutes. Great VMware expertise.”

Suresh K. — DataCenter One, Chennai · 4-host vSphere 7 cluster

FAQ

Frequently Asked Questions

What's your actual response time for critical VMware ESXi Server Support issues?+

We answer the phone in under 15 minutes during business hours and within 30 minutes after hours. Average phone answer time across all severity levels: 8 minutes. Once we're on the call, we stay until the issue is resolved.

Do you support end-of-life versions?+

Yes. Most MSPs refuse to touch EOL versions. We support them. Our certified engineers know these versions inside out. We patch them, secure them, and keep them running until you can budget an upgrade.

How do you secure remote access to our servers?+

Every remote session is encrypted (SSH/SSL or AES-256 RDP) and logged. All engineers sign NDAs. We don't download production data. We revoke access credentials after every session. ISO 27001 and SOC 2 certified processes ensure enterprise-grade security.

What's the difference between Reactive and Proactive support?+

Reactive Support ($299/server/month) fixes problems when they happen. Unlimited tickets. 15-minute phone answer. Proactive Support ($499/server/month) includes everything in Reactive PLUS 24/7 monitoring, pre-emptive patching, monthly health reports and capacity planning.

Do you help with migrations and upgrades?+

Yes. We migrate, upgrade and consolidate across all supported platforms. Projects are scheduled in your maintenance window, rehearsed in staging and rolled back safely if anything breaks.

What if we already have a critical issue right now?+

All support plans cover new issues from day one. If you have a crisis right now, call us. Describe what's broken. We'll quote a fixed price to fix it. Once fixed, your monthly plan covers all future issues.