MedhaCloud
IIS 8.5/10Application PoolsSSLURL RewriteASP.NETWebSocketApp Initialization24/7ARR Load BalancingIIS 8.5/10Application PoolsSSLURL RewriteASP.NETWebSocketApp Initialization24/7ARR Load Balancing

IIS Web Server Support Services

500 errors? App pool recycling every 5 minutes? SSL chain broken? 15-min critical SLA. Microsoft-certified IIS admins on IIS 7.5, 8.5, 10. Application pools, SSL, URL Rewrite, ASP.NET, ARR load balancing. 70% faster response times typical.

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500 Error Fix Avg
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Faster Response
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Fewer Crashes
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Uptime SLA
When things break

Site throws 500. App pool is dead again.

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HTTP 500 Internal Server Error and nobody knows why? Our engineers analyze FREB logs, worker crash dumps, web.config and .NET runtime errors. Average resolution 2 hours.

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Competitor response while the app pool keeps recycling. Ours is 15 min. 80% fewer app-pool crashes after tuning.

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Faster response times typical after output caching, dynamic/static compression, ARR caching and worker-process tuning.

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SSL outages on IIS farms we manage. Automated cert renewals, chain validation, TLS 1.2/1.3 enforcement.

What's included

Every IIS subsystem, covered.

01

Application Pools

Recycling schedules, worker-process tuning, identity configuration, .NET runtime version, 32-bit mode and idle timeout.

02

SSL / TLS & Security

Certificate lifecycle, TLS 1.2/1.3 enforcement, HSTS, CSP, X-Frame-Options, request filtering, IP restrictions.

03

URL Rewrite & Redirects

IIS URL Rewrite rules, canonical hostname, HTTPS redirect, SEO-friendly URLs, rewrite maps and reverse proxy with ARR.

04

ASP.NET & .NET Core

ASP.NET 4.x, .NET Core/5/6/7/8 hosting bundle, in-process vs out-of-process, stdoutLogEnabled, module config.

05

Performance Tuning

Output/kernel-mode caching, dynamic & static compression, HTTP/2, connection limits, FastCGI pools and failed-request tracing.

06

ARR Load Balancing

Application Request Routing farms, server affinity, health checks, host-name routing, caching and WebFarm Framework.

Pricing

Fixed pricing. No surprises.

Pay-Per-Incident
One-time emergency fix — quoted per ticket
$300/issue
Response15 min
TicketsPer incident
EngineersSenior
After-hoursIncluded
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Most Popular
Reactive Support
Unlimited break-fix tickets
$299/server/mo
Response15 min
TicketsUnlimited
Annual rate$255/mo
MonitoringBasic
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Proactive Support
24/7 monitoring + admin + patching + reports
$499/server/mo
Response15 min
TicketsUnlimited
Annual rate$424/mo
Monitoring24/7 proactive
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Enterprise plans with dedicated engineers are custom-quoted for large IIS farms. All plans include MCSA-certified admins, ISO 27001 security, EOL IIS support (7.5, 8.0), no setup fees, cancel-anytime.

From our clients

“Setup our IIS farm with ARR load balancing. High availability achieved — seamless failover between nodes, health-check routing, caching configured properly. Our 500 error rate dropped to zero.”

Jason L. — WebApps Inc, Seattle · 6-node IIS 10 farm + ARR

FAQ

Frequently Asked Questions

What's your actual response time for critical IIS Web Server Support issues?+
We answer the phone in under 15 minutes during business hours and within 30 minutes after hours. Average phone answer time across all severity levels: 8 minutes. Once we're on the call, we stay until the issue is resolved.
Do you support end-of-life versions?+
Yes. Most MSPs refuse to touch EOL versions. We support them. Our certified engineers know these versions inside out. We patch them, secure them, and keep them running until you can budget an upgrade.
How do you secure remote access to our servers?+
Every remote session is encrypted (SSH/SSL or AES-256 RDP) and logged. All engineers sign NDAs. We don't download production data. We revoke access credentials after every session. ISO 27001 and SOC 2 certified processes ensure enterprise-grade security.
What's the difference between Reactive and Proactive support?+
Reactive Support ($299/server/month) fixes problems when they happen. Unlimited tickets. 15-minute phone answer. Proactive Support ($499/server/month) includes everything in Reactive PLUS 24/7 monitoring, pre-emptive patching, monthly health reports and capacity planning.
Do you help with migrations and upgrades?+
Yes. We migrate, upgrade and consolidate across all supported platforms. Projects are scheduled in your maintenance window, rehearsed in staging and rolled back safely if anything breaks.
What if we already have a critical issue right now?+
All support plans cover new issues from day one. If you have a crisis right now, call us. Describe what's broken. We'll quote a fixed price to fix it. Once fixed, your monthly plan covers all future issues.

500 errors everywhere? We fix it.

15-min critical SLA. 2-hour average 500 fix. 70% faster response typical. From $299/server/month.

GET QUOTE →CALL +1 646 775 2855
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