Event ID 1077: Storage Threshold Exceeded - Fix Guide 2025
Complete troubleshooting guide for Exchange Event ID 1077 disk space warnings. Fix storage capacity issues, implement quota management, and prevent database dismounts with step-by-step solutions.
Table of Contents
Seeing Event ID 1077 in your Exchange logs? This warning indicates that disk space has fallen below critical thresholds and your databases are at risk of automatic dismount.
Our Exchange Storage Capacity Planning Services team has resolved hundreds of disk space crises preventing database dismounts and mail flow failures. This guide provides proven step-by-step solutions to reclaim space and implement long-term capacity management.
📌 Version Compatibility: This guide applies to Exchange Server 2016, Exchange Server 2019, Exchange Server 2022 (SE). Commands may differ for other versions.
Error Overview
Event ID: 1077
Source: MSExchangeIS
Level: Warning
The disk space on volume D:\ has fallen below the threshold.
Current free space: 8.2 GB
Recommended free space: 10 GB
Database: Mailbox Database 01
Status: Running (will dismount if space falls below 200 MB)
Action required: Free up disk space immediately to prevent
automatic database dismount and service disruption.What Causes This Error?
- Transaction Log Accumulation (40%): Backups not running or failing, causing transaction logs (.log files) to accumulate indefinitely on log drives without truncation.
- Database Growth Beyond Capacity (25%): Rapid mailbox growth, large attachment uploads, or calendar expansion exceeding planned storage capacity.
- Inadequate Storage Planning (15%): Initial storage allocation too small for actual mailbox usage patterns or growth rates.
- Failed Log Truncation (10%): Circular logging misconfiguration, backup chain breaks, or VSS issues preventing log file cleanup after successful backups.
- Other Files Consuming Space (5%): IIS logs, Windows updates, temp files, or other applications competing for disk space on Exchange volumes.
- Orphaned Database Files (5%): Old .edb files, abandoned databases, or backup remnants not properly cleaned up after migrations.
Exchange Disk Space Thresholds
💡 Pro Tip: Event ID 1077 is your early warning system. When you see this event, you typically have hours to days before automatic dismount (depending on mail volume and log generation rate). Treat it as urgent but not yet critical. Check free space immediately with Get-MailboxDatabase | Format-Table Name, DatabaseSize, AvailableNewMailboxSpace and verify transaction log accumulation.
Quick Fix: Free Up Space Immediately (10 Minutes)
When Event ID 1077 appears, your first priority is to reclaim disk space quickly to avoid automatic database dismount. Focus on transaction logs and non-critical files first.
# Check free space on all drives
Get-PSDrive -PSProvider FileSystem |
Select-Object Name, @{N="Free(GB)";E={[math]::Round($_.Free/1GB,2)}},
@{N="Used(GB)";E={[math]::Round($_.Used/1GB,2)}},
@{N="Total(GB)";E={[math]::Round(($_.Free+$_.Used)/1GB,2)}},
@{N="Free%";E={[math]::Round($_.Free/($_.Free+$_.Used)*100,2)}} |
Format-Table -AutoSize
# Identify which databases are on low-space drives
Get-MailboxDatabase -Server $env:COMPUTERNAME |
Format-Table Name, EdbFilePath, LogFolderPath -AutoSize
# Check transaction log accumulation (biggest quick win)
$Databases = Get-MailboxDatabase -Server $env:COMPUTERNAME
foreach ($DB in $Databases) {
$LogPath = $DB.LogFolderPath.PathName
$LogFiles = Get-ChildItem $LogPath -Filter "*.log"
$LogSize = ($LogFiles | Measure-Object -Property Length -Sum).Sum / 1GB
Write-Host "Database: $($DB.Name)" -ForegroundColor Cyan
Write-Host " Log Path: $LogPath"
Write-Host " Log Files: $($LogFiles.Count)"
Write-Host " Total Log Size: $([math]::Round($LogSize, 2)) GB"2)) GB" -ForegroundColor Yellow
}# Full backup commits transaction logs and allows Exchange to truncate them
# This typically reclaims 10-50 GB immediately in production environments-50 GB immediately in production environments
# If using Windows Server Backup:
wbadmin start backup -backupTarget:E: -include:D: -quiet
# If using third-party backup (Veeam, Acronis, etc):
# Trigger immediate full backup via backup console
# After backup completes, verify log truncation occurred
Start-Sleep -Seconds 300 # Wait 5 minutes for backup completion
# Check if logs were truncated (old logs should be deleted)
$Databases = Get-MailboxDatabase -Server $env:COMPUTERNAME
foreach ($DB in $Databases) {
$LogPath = $DB.LogFolderPath.PathName
$LogFiles = Get-ChildItem $LogPath -Filter "*.log"
Write-Host "Database: $($DB.Name)" -ForegroundColor Cyan
Write-Host " Remaining log files: $($LogFiles.Count)"
Write-Host " Size: $([math]::Round(($LogFiles | Measure-Object Length -Sum).Sum / 1GB, 2)) GB"-Object Length -Sum).Sum / 1GB, 2)) GB"
}
# If logs were NOT truncated, check last backup status
Get-MailboxDatabase | Format-Table Name, LastFullBackup, LastIncrementalBackup# If backups are failing or unavailable, reclaim space from other sources
# 1. Clear IIS logs (often 5-20 GB)5-20 GB)
$IISLogPath = "C:\inetpub\logs\LogFiles"
if (Test-Path $IISLogPath) {
Get-ChildItem $IISLogPath -Recurse -Filter "*.log" |
Where-Object { $_.LastWriteTime -lt (Get-Date).AddDays(-30) } |
Remove-Item -Force -Verbose
}
# 2. Clear Windows Update cache
Stop-Service wuauserv -Force
Remove-Item "C:\Windows\SoftwareDistribution\Download\*" -Recurse -Force -ErrorAction SilentlyContinue
Start-Service wuauserv
# 3. Clear temp files
Remove-Item "$env:TEMP\*" -Recurse -Force -ErrorAction SilentlyContinue
Remove-Item "C:\Windows\Temp\*" -Recurse -Force -ErrorAction SilentlyContinue
# 4. Clear old Windows event logs (if log drive is full)
wevtutil el | ForEach-Object { wevtutil cl $_ }
# 5. Check for orphaned database files
$AllDBPaths = Get-MailboxDatabase | Select-Object -ExpandProperty EdbFilePath
Get-ChildItem "D:\ExchangeDBs" -Filter "*.edb" -Recurse | Where-Object {
$_.FullName -notin $AllDBPaths.PathName
} | Select-Object FullName, @{N="Size(GB)";E={[math]::Round($_.Length/1GB,2)}}
# WARNING: Only delete orphaned .edb files if you're CERTAIN they're not needed!# Check current free space after cleanup
Get-PSDrive D | Select-Object Name,
@{N="Free(GB)";E={[math]::Round($_.Free/1GB,2)}},
@{N="Free%";E={[math]::Round($_.Free/($_.Free+$_.Used)*100,2)}}
# If free space is now >10 GB, crisis averted
# If still <10 GB, proceed to Advanced Troubleshooting for emergency options✅ Success Indicator: After running a full backup, transaction log count should drop dramatically (from hundreds/thousands to ~10-20 logs). If free space increases by 10+ GB and Event ID 1077 stops appearing, the immediate crisis is resolved. However, implement long-term solutions in Prevention section to avoid recurrence.
Verify the Fix
# 1. Verify free space is above warning threshold
Get-PSDrive -PSProvider FileSystem |
Where-Object { $_.Name -in @('D','E','F') } |
Select-Object Name,
@{N="Free(GB)";E={[math]::Round($_.Free/1GB,2)}},
@{N="Free%";E={[math]::Round($_.Free/($_.Free+$_.Used)*100,2)}} |
Format-Table -AutoSize
# All database/log drives should show >10 GB free and >20% free space20% free space
# 2. Verify transaction log counts are normal
$Databases = Get-MailboxDatabase -Server $env:COMPUTERNAME
foreach ($DB in $Databases) {
$LogPath = $DB.LogFolderPath.PathName
$LogCount = (Get-ChildItem $LogPath -Filter "*.log").Count
if ($LogCount -lt 50) {
Write-Host "✓ $($DB.Name): $LogCount logs (Normal)"$LogCount logs (Normal)" -ForegroundColor Green
} else {
Write-Host "⚠ $($DB.Name): $LogCount logs (High - check backups)"$LogCount logs (High - check backups)" -ForegroundColor Yellow
}
}
# 3. Check Event Viewer for resolution
Get-EventLog -LogName Application -Source MSExchangeIS -After (Get-Date).AddHours(-2) |
Where-Object { $_.EventID -eq 1077 } |
Measure-Object
# Count should be 0 (no new Event 1077 warnings)1077 warnings)
# 4. Verify backups are completing successfully
Get-MailboxDatabase |
Format-Table Name, LastFullBackup, LastIncrementalBackup, CircularLoggingEnabled -AutoSize
# LastFullBackup should be within last 24 hours
# 5. Test database operations are not throttled
Get-MailboxDatabase |
Select-Object Name, @{N="BackgroundDatabaseMaintenance";E={$_.BackgroundDatabaseMaintenance}} |
Format-Table -AutoSize
# 6. Monitor space for 24 hours to ensure stability24 hours to ensure stability
# Space should remain stable or decrease slightly (after backup log truncation)Expected Results After Successful Space Recovery
- All database drives show >10 GB free space and >20% free percentage
- Transaction log counts drop to normal levels (<50 logs per database)
- No new Event ID 1077 warnings appear in Application log
- Backup jobs complete successfully and logs truncate after each backup
- Databases remain mounted with all services functioning normally
- Free space remains stable or increases slightly over 24-hour monitoring period
Advanced Troubleshooting
If backup and basic cleanup don't resolve disk space issues, or if space consumption recurs immediately, you need emergency capacity expansion or aggressive space reclamation.
Scenario 1: Transaction Logs Not Truncating After Backup
If backups complete successfully but logs remain on disk, the backup chain is broken or Exchange doesn't recognize the backup as valid for log truncation.
# 1. Check if backup was Exchange-aware (VSS-based)-aware (VSS-based)
Get-MailboxDatabase |
Format-List Name, LastFullBackup, LastIncrementalBackup, SnapshotLastFullBackup
# SnapshotLastFullBackup shows if backup used VSS correctly
# 2. Check for circular logging (prevents log truncation after backup)
Get-MailboxDatabase | Format-Table Name, CircularLoggingEnabled
# If CircularLoggingEnabled = True, backups won't truncate logs
# This is unusual configuration - verify if intentional
# 3. Verify backup application is registered with Exchange
Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\ExchangeServer\v15\Replay\Parameters" |
Select-Object BackupInProgress
# 4. Check for hung VSS writers blocking log truncation
vssadmin list writers | Select-String -Pattern "Exchange|Microsoft Exchange"
# All Exchange writers should show "State: [1] Stable"
# If any show "State: [8] Failed", VSS is broken
# 5. Restart Exchange Information Store to release log references
Restart-Service MSExchangeIS -Force
Start-Sleep -Seconds 60
# 6. Trigger manual log replay and truncation
Get-MailboxDatabase | Resume-MailboxDatabaseCopy -Confirm:$false
# 7. Re-run backup to attempt truncation-run backup to attempt truncation
# After backup completes, verify logs are removed
# 8. If VSS is broken, repair VSS subsystem
vssadmin delete shadows /all /quiet
net stop vss
net start vss
# 9. Re-register Exchange VSS writer-register Exchange VSS writer
cd "C:\Program Files\Microsoft\Exchange Server\V15\Bin"
.\Microsoft.Exchange.Store.Worker.exe /RegisterVssWriterScenario 2: Emergency - Move Database to Larger Volume
If space is critically low (<1 GB) and no cleanup options remain, emergency migration to a larger volume prevents automatic dismount.
# WARNING: This causes 10-30 minute downtime while database is moved-30 minute downtime while database is moved
# 1. Ensure new volume has sufficient space (database size + 50% buffer)50% buffer)
Get-PSDrive E | Select-Object Name,
@{N="Free(GB)";E={[math]::Round($_.Free/1GB,2)}}
$DBSize = (Get-MailboxDatabase "Mailbox Database 01").DatabaseSize.ToGB()
$RequiredSpace = $DBSize * 1.5
Write-Host "Database size: $DBSize GB" -ForegroundColor Yellow
Write-Host "Required free space on new volume: $RequiredSpace GB" -ForegroundColor Yellow
# 2. Use Move-DatabasePath to relocate database and logs-DatabasePath to relocate database and logs
# This handles all file movement and configuration updates automatically
Move-DatabasePath "Mailbox Database 01" \
-EdbFilePath "E:\ExchangeDBs\DB01\DB01.edb" \
-LogFolderPath "E:\ExchangeDBs\DB01" \
-ConfigurationOnly:$false \
-Confirm:$false
# This cmdlet:
# - Dismounts database
# - Copies .edb file to new location
# - Moves all .log files to new location
# - Updates Active Directory configuration
# - Remounts database
# 3. Verify move completed successfully
Get-MailboxDatabase "Mailbox Database 01" |
Format-List Name, Mounted, EdbFilePath, LogFolderPath
# 4. Check free space on new volume
Get-PSDrive E | Select-Object Name,
@{N="Free(GB)";E={[math]::Round($_.Free/1GB,2)}},
@{N="Free%";E={[math]::Round($_.Free/($_.Free+$_.Used)*100,2)}}💡 Pro Tip: Move-DatabasePath is safer than manual file copying because it updates all AD references atomically and ensures log file sequence integrity. Never manually copy .edb/.log files with File Explorer—always use this cmdlet for database relocation.
Scenario 3: Aggressive Mailbox Cleanup to Reclaim Database Space
If the database itself is consuming excessive space (not just transaction logs), implement aggressive cleanup strategies to reduce database size.
# 1. Identify largest mailboxes in database
Get-Mailbox -Database "Mailbox Database 01" -ResultSize Unlimited |
Get-MailboxStatistics |
Sort-Object TotalItemSize -Descending |
Select-Object DisplayName, TotalItemSize, ItemCount, DeletedItemCount -First 20 |
Format-Table -AutoSize
# 2. Enable mailbox quotas to prevent unchecked growth
Get-Mailbox -Database "Mailbox Database 01" -ResultSize Unlimited |
Set-Mailbox -ProhibitSendQuota 5GB -ProhibitSendReceiveQuota 5.5GB \
-IssueWarningQuota 4.5GB -UseDatabaseQuotaDefaults $false
# 3. Force immediate deletion of soft-deleted items beyond retention-deleted items beyond retention
Get-Mailbox -Database "Mailbox Database 01" -ResultSize Unlimited | ForEach-Object {
Search-Mailbox -Identity $_.Alias -SearchDumpsterOnly \
-DeleteContent -Force -Confirm:$false
}
# 4. Remove inactive mailboxes (disconnected >30 days)30 days)
Get-MailboxStatistics -Database "Mailbox Database 01" |
Where-Object { $_.DisconnectDate -lt (Get-Date).AddDays(-30) } |
ForEach-Object {
Remove-StoreMailbox -Database $_.Database -Identity $_.MailboxGuid -Confirm:$false
}
# 5. Run online database defragmentation (reclaim white space)
# Note: Online defrag happens automatically during maintenance window
# Force immediate start:
Get-MailboxDatabase "Mailbox Database 01" |
Update-StorageGroupCopy -CatalogOnly
# 6. Check white space after cleanup
Get-MailboxDatabase "Mailbox Database 01" |
Format-List Name, DatabaseSize, AvailableNewMailboxSpace
# AvailableNewMailboxSpace shows reclaimable white space
# To permanently reclaim, offline defrag required (ESEUTIL /D)🛑 STOP! READ BEFORE EXECUTING
Offline defragmentation (ESEUTIL /D) requires database dismount and downtime equal to database size ÷ 50 GB per hour. A 500 GB database takes ~10 hours. This is a maintenance window operation.
Before proceeding: ✓ Schedule approved downtime ✓ Take full backup ✓ Ensure free space equal to database size on target drive ✓ Test restore procedures
Plan Database Defragmentation ServiceScenario 4: Enable Circular Logging (Last Resort Emergency Option)
If backups are unavailable and space is critical, enabling circular logging allows Exchange to delete old transaction logs automatically. This eliminates point-in-time recovery capability.
# WARNING: Circular logging removes backup-based recovery options
# Only use if backups are broken and space exhaustion is imminent
# 1. Enable circular logging on database
Set-MailboxDatabase "Mailbox Database 01" -CircularLoggingEnabled $true
# 2. Dismount database to apply setting
Dismount-Database "Mailbox Database 01" -Confirm:$false
# 3. Mount database (circular logging now active)
Mount-Database "Mailbox Database 01"
# 4. Wait 10 minutes for Exchange to detect and truncate old logs10 minutes for Exchange to detect and truncate old logs
Start-Sleep -Seconds 600
# 5. Verify old logs were removed
$LogPath = (Get-MailboxDatabase "Mailbox Database 01").LogFolderPath.PathName
$LogCount = (Get-ChildItem $LogPath -Filter "*.log").Count
Write-Host "Remaining log files: $LogCount" -ForegroundColor Yellow
# Circular logging keeps only ~4 logs at any time
# 6. Monitor free space recovery
Get-PSDrive D | Select-Object Name,
@{N="Free(GB)";E={[math]::Round($_.Free/1GB,2)}}
# IMPORTANT: Once space crisis resolved, DISABLE circular logging
# and re-implement proper backup routines!
# Set-MailboxDatabase "Mailbox Database 01" -CircularLoggingEnabled $false"Mailbox Database 01" -CircularLoggingEnabled $false⚠️ Critical Warning: Circular logging is NOT a long-term solution. It eliminates your ability to restore to a specific point in time and replay transaction logs after failures. Use it only to prevent immediate dismount, then immediately implement proper backup infrastructure and disable circular logging once stable.
Prevention
Prevent Event ID 1077 Space Warnings
- Implement Automated Daily Backups: Configure VSS-aware Exchange backups (Windows Server Backup, Veeam, Acronis) to run nightly. Successful backups trigger automatic transaction log truncation, preventing log accumulation. Monitor backup job completion daily and alert on failures.
- Set Proactive Monitoring Thresholds: Configure alerts at 25% free space (early warning) and 15% free space (critical). Use PowerShell scheduled tasks, SCOM, or third-party monitoring to check space every 4 hours. Never wait for Event ID 1077—detect space issues before Exchange warns.
- Enforce Mailbox Quotas: Set realistic ProhibitSendQuota (e.g., 5 GB) on all mailboxes to prevent unchecked database growth. Use
Get-MailboxStatisticsmonthly to identify quota violations and users approaching limits. - Plan Storage Capacity Properly: Calculate required storage as: (Number of Mailboxes × Average Mailbox Size × 1.2 whitespace overhead) + 30% growth buffer. Review capacity quarterly and expand storage proactively before reaching 70% utilization.
- Archive Old Data: Implement In-Place Archiving or Online Archive Mailboxes to move old items off primary databases. Configure archive policies to automatically move emails older than 2 years, reducing primary database growth rate by 30-50%.
- Regular Maintenance: Schedule quarterly mailbox cleanup: remove disconnected mailboxes older than 30 days, purge dumpster items beyond retention, and run
Search-Mailbox -SearchDumpsterOnly -DeleteContentto reclaim deleted item space.
# Save as Monitor-ExchangeDiskSpace.ps1
# Schedule with Task Scheduler to run every 4 hours
$Threshold_Warning = 25 # Alert at 25% free
$Threshold_Critical = 15 # Critical alert at 15% free
$Results = @()
# Check all volumes hosting Exchange databases
$Databases = Get-MailboxDatabase -Server $env:COMPUTERNAME
$Volumes = $Databases | ForEach-Object {
$_.EdbFilePath.PathName.Substring(0,2)
$_.LogFolderPath.PathName.Substring(0,2)
} | Select-Object -Unique
foreach ($Volume in $Volumes) {
$Drive = Get-PSDrive $Volume.TrimEnd(':')
$FreePercent = [math]::Round(($Drive.Free / ($Drive.Free + $Drive.Used)) * 100, 2)
$FreeGB = [math]::Round($Drive.Free / 1GB, 2)
if ($FreePercent -lt $Threshold_Critical) {
$Results += "CRITICAL: Volume $($Volume) has only $FreePercent% free ($FreeGB GB)"$FreePercent% free ($FreeGB GB)"
} elseif ($FreePercent -lt $Threshold_Warning) {
$Results += "WARNING: Volume $($Volume) has $FreePercent% free ($FreeGB GB)"$FreePercent% free ($FreeGB GB)"
}
}
# Check transaction log counts
foreach ($DB in $Databases) {
$LogPath = $DB.LogFolderPath.PathName
$LogCount = (Get-ChildItem $LogPath -Filter "*.log" -ErrorAction SilentlyContinue).Count
if ($LogCount -gt 100) {
$Results += "WARNING: $($DB.Name) has $LogCount transaction logs (possible backup issue)"$LogCount transaction logs (possible backup issue)"
}
}
# Check last backup times
foreach ($DB in $Databases) {
$LastBackup = $DB.LastFullBackup
if (-not $LastBackup -or $LastBackup -lt (Get-Date).AddDays(-2)) {
$Results += "CRITICAL: $($DB.Name) last backup was $(if($LastBackup){"$LastBackup){"$LastBackup"}else{"NEVER"})"
}
}
# Send alert if issues found
if ($Results.Count -gt 0) {
$Body = "Exchange Disk Space Alert:\n\n" + ($Results -join "\n")
Send-MailMessage \
-To "admin@company.com" \
-From "exchange-monitor@company.com" \
-Subject "Exchange Disk Space Alert - $($Results.Count) Issues" \
-Body $Body \
-SmtpServer "smtp.company.com" \
-Priority High
} else {
Write-Host "✓ All disk space checks passed" -ForegroundColor Green
}When to Escalate: Stop Troubleshooting
Disk Space Crisis Despite Cleanup?
If you've run backups, cleared temp files, and moved databases but Event ID 1077 returns within hours, you have structural capacity problems or hidden space consumption requiring capacity planning and infrastructure redesign.
Our Storage Capacity Planning Service Includes:
- Comprehensive storage utilization analysis across all Exchange volumes
- Growth rate trending and 12-month capacity forecasting
- Mailbox quota policy design and enforcement strategies
- Archive implementation planning (In-Place Archive, PST migration, third-party archiving)
- Backup infrastructure optimization to ensure reliable log truncation
- Emergency database migration to expanded storage without data loss or extended downtime
Average Response Time: 15 Minutes • 24/7 Emergency Hotline Available
Frequently Asked Questions
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Event ID 8528: Mailbox Storage Limit
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Event ID 9519: Database Mount Failed
Fix database mount failures caused by dirty shutdown or corruption.
Can't Resolve Event ID 1077?
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