We are hiring Cloud Support Technician (L1)
Cloud Support Technician (L1)
Experience: 0-2 years
Salary: Not disclosed
Location: Bengaluru / Remote
Job Description
We are seeking a motivated and skilled Cloud Support Technician (L1) to join our dynamic team. In this role, you will be responsible for supporting and maintaining our clients' cloud technology infrastructure. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a commitment to providing outstanding customer service.
Skills Required
- Cloud Security Fundamentals
- Cloud Computing Concepts (IaaS, PaaS, SaaS)
- Cloud Monitoring
- Virtualization Technologies (VMware, Hyper-V)
- Basic Troubleshooting
Roles and Responsibilities
- Respond to and resolve Tier 1 support requests in a timely manner.
- Provide technical support and troubleshooting for relevant systems and applications.
- Install, configure, and maintain hardware, software, and network components.
- Monitor system performance and ensure reliability and availability.
- Document technical procedures, configurations, and issue resolutions.
Education / Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. 0-2 years of experience in a similar role is preferred. Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
Medha cloud is an equal opportunity employer.
Join Our Team
Medha cloud is well known for its VMware Server Support support. You can visit https://medhacloud.com/vmware-server-support/ to explore what we do and how we can help your business thrive.
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Sreenivasa Reddy G
Founder & CEO • 15+ years
Sreenivasa Reddy is the Founder and CEO of Medha Cloud, recognized as "Startup of the Year 2024" by The CEO Magazine. With over 15 years of experience in cloud infrastructure and IT services, he leads the company's vision to deliver enterprise-grade cloud solutions to businesses worldwide.
