Managed IT
What specific compliance requirements can MSPs help with (e.g., HIPAA, GDPR)?

Sakthi Nikesh
Managed IT Services Manager
24
Managed Service Providers (MSPs) help businesses meet requirements for standards like HIPAA, GDPR, PCI-DSS, and others. They provide expertise, technology solutions, and ongoing monitoring to ensure regulatory adherence.
Key compliance standards MSPs support
HIPAA (Health Insurance Portability and Accountability Act)
- Encrypting electronic health records (EHRs) to protect patient data.
- Implementing access controls and audit logs for healthcare environments.
- Ensuring secure transmission of sensitive health information.
GDPR (General Data Protection Regulation)
- Managing consent for data collection and ensuring transparency.
- Encrypting and anonymizing personal data to meet GDPR standards.
- Assisting with data subject rights, such as access and deletion requests.
PCI-DSS (Payment Card Industry Data Security Standard)
- Securing credit card transactions with firewalls and encryption.
- Implementing strong access controls and regularly monitoring systems.
- Conducting vulnerability scans and audits to maintain.
SOX (Sarbanes-Oxley Act)
- Providing data storage and backup solutions to ensure financial record integrity.
- Implementing controls for system access and logging for audit trails.
- Supporting with periodic financial reporting requirements.
CCPA (California Consumer Privacy Act)
- Assisting in mapping consumer data for transparency.
- Supporting mechanisms for data access and deletion requests.
- Ensuring with opt-out requirements for data sales.
NIST (National Institute of Standards and Technology)
- Aligning security frameworks with NIST 800-53 or 800-171 guidelines.
- Conducting risk assessments and implementing best practices.
- Supporting government contractors and other regulated industries.
ISO/IEC 27001
- Establishing Information Security Management Systems (ISMS) for certification.
- Providing ongoing support to maintain with ISO 27001 standards.
- Conducting regular audits to ensure adherence to the framework.
How MSPs ensure compliance
- Gap analysis: Identifying areas where the business falls short of requirements.
- Policy creation: Drafting policies that align with regulatory standards.
- Technology solutions: Deploying tools for monitoring, encryption, and secure access.
- Employee training: Educating staff on compliance-related responsibilities.
- Ongoing audits: Regular assessments to maintain over time.
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Written by
Sakthi Nikesh
Managed IT Services Manager • 7+ years
Sakthi manages Medha Cloud's Managed IT Services division, overseeing 24/7 support operations and proactive infrastructure monitoring. He specializes in designing and implementing comprehensive IT support strategies for mid-market businesses.
Managed IT SupportIT InfrastructureMicrosoft Technologies
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