What is NOC as a service?

NOC as a service (NOCaaS) is a fully outsourced network operations center model where a third-party provider delivers 24/7/365 network monitoring, incident response, and infrastructure management under your brand. Instead of building an in-house NOC, MSPs partner with a white label NOC provider to deliver enterprise-grade network operations at a fraction of the cost.

How much do outsourced NOC services cost?

Outsourced NOC services typically cost $25-50 per device per month. This is 5X cheaper than building an in-house NOC, which requires minimum 2 full-time engineers ($150K+ in salaries) plus $50K+ in monitoring tool licenses. All tools and staffing are included with no hidden costs.

Which is better, NOC or SOC?

NOC focuses on network availability and performance monitoring, while SOC focuses on cybersecurity threat detection and incident response. Most MSPs need both for complete client coverage. Medha Cloud offers white label services for both NOC and SOC.

What does NOC stand for?

NOC stands for Network Operations Center—a centralized facility where IT professionals monitor, manage, and maintain network infrastructure 24/7. In a white label NOC model, follow-the-sun facilities monitor your clients' networks round-the-clock under your MSP brand.

24/7 Infrastructure MonitoringAlert Triage & ResolutionServer Health ChecksNetwork Device MonitoringPatch ManagementBackup Verification24/7 Infrastructure MonitoringAlert Triage & ResolutionServer Health ChecksNetwork Device MonitoringPatch ManagementBackup Verification

White Label NOC Services

24/7 network operations center under your brand. Server monitoring, alert triage, patch management, backup verification — all invisible to your clients.

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24/7

Monitoring Coverage

< 0 min

Alert Response

0.00%

Uptime SLA

$0,500

Starting Price/mo

What happens without a NOC

The 3am alert doesn't wait for Monday

What our NOC monitors

Every server. Every switch. Every alert.

How it works

We plug in. You sleep better.

You connect your RMM

We integrate with your ConnectWise, Datto, NinjaOne, or Kaseya. Your dashboards. Your alert rules. Your escalation paths.

You monitor 24/7/365

Our NOC engineers watch every server, switch, and endpoint across your entire client base. Alerts are triaged in under 5 minutes.

You resolve or escalate

If we can fix it, we fix it and document in your PSA. If it needs your team, we escalate with full context — never a blind handoff.

NOC pricing

24/7 eyes on glass. One monthly price.

Building an in-house NOC costs $250K+/year. Ours starts at $2,500/month.

From our partners

“We were missing critical alerts every weekend. Since onboarding MedhaCloud's NOC, we haven't had a single undetected outage in 9 months. Our clients think we built a 24/7 operations center. We didn't.”

Mark T. — MSP Director, Phoenix AZ

Frequently Asked Questions

What does a white label NOC cover?+

Infrastructure monitoring, alert triage, server health checks, network device monitoring, disk/CPU/memory alerts, patch management, backup verification, and escalation management — all under your brand.

Do you monitor our clients' infrastructure 24/7?+

Yes. 24/7/365 monitoring with real-time alerting. Our NOC engineers respond to critical alerts within minutes, not hours.

What RMM tools do you work with?+

ConnectWise Automate, Datto RMM, NinjaOne, Kaseya VSA, Atera, N-able, and SyncroMSP. We work inside your existing tools.

Will my clients see MedhaCloud branding?+

Never. All communication uses your company name, your email domain, and your escalation procedures. We are completely invisible.

What happens when you find a critical issue?+

We follow your runbooks. If we can fix it, we fix it and document in your PSA. If it needs escalation, we escalate to your team with full context — no blind handoffs.

Can I start with NOC only and add helpdesk later?+

Yes. All services are modular. Start with NOC monitoring, add helpdesk, SOC, or cloud management whenever you're ready.

Stop missing alerts at 3am.

15-minute call. See what 24/7 monitoring actually looks like.

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Related services

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White Label NOC Services

The 3am alert doesn't wait for Monday

Every server. Every switch. Every alert.

Server Monitoring

Network Devices

RMM Alert Triage

Patch Management

Backup Verification

Performance Baselines

We plug in. You sleep better.

24/7 eyes on glass. One monthly price.

Frequently Asked Questions

Stop missing alerts at 3am.

White Label SOC

White Label Helpdesk

White Label Managed IT

Staff Augmentation

MSP Services Hub

Partner Program