Dynamics 365 Remote Assist Device is a powerful solution designed for frontline workers to collaborate in real-time using mixed-reality devices. It enables on-site employees to connect with remote experts, share critical information, and resolve issues efficiently, reducing downtime and improving productivity.
Key Features
- Real-Time Collaboration
Connect frontline workers with remote experts via video calls for instant troubleshooting and guidance. - Mixed Reality Integration
Utilize augmented reality to overlay instructions and diagrams onto physical environments for enhanced clarity. - Hands-Free Operation
Compatible with devices like Microsoft HoloLens, allowing workers to remain hands-free while accessing crucial information. - Annotations and Visual Markups
Enable remote experts to annotate live video feeds, providing precise instructions and visual cues. - Secure Data Sharing
Share documents, images, and instructions securely during calls to ensure comprehensive support. - Integration with Dynamics 365
Seamlessly integrates with other Dynamics 365 applications for unified workflows and data management. - Offline Capabilities
Capture and store information offline for later use in environments with limited connectivity.
Benefits
- Enhanced Productivity
Reduce downtime by providing instant access to expert guidance and resources. - Improved Collaboration
Facilitate teamwork between on-site employees and remote experts, regardless of location. - Reduced Travel Costs
Minimize the need for on-site visits by experts, saving costs and time. - Faster Issue Resolution
Resolve technical and operational issues quickly, ensuring minimal disruptions. - Scalability
Designed to support multiple devices and users, making it ideal for organizations of all sizes. - Better Training and Knowledge Transfer
Use mixed reality to train employees effectively by providing immersive and interactive experiences.
Note: Dynamics 365 Remote Assist Device empowers frontline workers with the tools and expertise needed to address challenges efficiently, ensuring seamless operations and enhanced productivity.
