Microsoft Teams Phone Standard is a service designed to integrate traditional phone system capabilities into Microsoft Teams, enabling businesses to make and receive calls directly from Teams. It’s ideal for organizations that want to streamline their communication processes and consolidate voice, chat, and video into a single platform for enhanced productivity.
Key Features
- Cloud-Based Calling: Make and receive calls from anywhere using Teams, whether on desktop, mobile, or web, making it a flexible solution for remote and hybrid teams.
- Voicemail: Automatically receive voicemail messages that can be accessed directly in Teams for efficient management of missed calls.
- Call Forwarding: Redirect incoming calls to another number or voicemail when you’re unavailable, ensuring important calls are never missed.
- Call Queues and Auto Attendant: Manage incoming calls efficiently with automated call routing and call queues to direct customers to the right department or individual.
- Calling Plan Integration: Combine with Microsoft Teams Calling Plans for domestic and international calling, providing a full-fledged calling solution.
- Teams Integration: Leverage Teams’ chat, file sharing, and meeting capabilities in combination with phone services to improve communication and collaboration.
- Call Analytics and Reporting: Gain insights into call performance, usage statistics, and trends to optimize your communication strategy.
Benefits
- Centralized Communication: Integrate voice calling with Microsoft Teams to bring all forms of communication—calls, messages, and meetings—into one platform.
- Cost-Efficient Calling: Save on calling costs by using Teams for business communication, with the option to add Teams Calling Plans for global reach.
- Enhanced Collaboration: Seamlessly combine phone calls with Microsoft Teams’ other collaboration tools to foster better teamwork and improve customer service.
- Scalable Solution: Whether you’re a small business or enterprise, Microsoft Teams Phone Standard is flexible enough to scale as your communication needs grow.
- Seamless Integration: Easily integrate with existing phone systems and Microsoft 365 tools to ensure your team stays connected and productive.
Note: Subscription automatically renews. You can cancel anytime to stop future charges.
