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What Is the Total Cost of Ownership (TCO) for Microsoft 365 E3?

Q and A With Medha Cloud

The total cost of ownership (TCO) for Microsoft 365 E3 includes subscription fees, implementation costs, training, and ongoing support. While the base subscription starts at $34 per user per month, additional costs can vary depending on the size and needs of the organization.


Understanding the Components of TCO

1. Subscription Costs

  • Microsoft 365 E3 is priced at $34 per user per month for an annual commitment.
  • For 100 users, the yearly cost would be $40,800.

2. Implementation and Setup

  • Costs include migrating existing systems, configuring security, and setting up accounts.
  • Estimates range from $500 to $1,500 per 100 users, depending on complexity.

3. Training and Adoption

  • User training ensures teams fully utilize features like Teams, SharePoint, and compliance tools.
  • Average training costs range from $100 to $200 per user annually.

4. Ongoing Support and Management

  • Support may include internal IT resources or external managed service providers.
  • Costs typically average $10 to $20 per user per month.

5. Additional Add-Ons or Features

  • Add-ons like Power BI Pro ($10/user/month) or Microsoft Defender can increase costs.
  • Compliance or advanced security requirements may require further investments.

Example TCO Calculation for 100 Users

Cost ComponentPer UserTotal for 100 Users Annually
Subscription$34/month$40,800
Implementation/SetupOne-time $15$1,500
Training$150/year$15,000
Support and Management$15/month$18,000
Add-Ons (e.g., Power BI)$10/month$12,000
Total TCO (Year 1)$87,300

Factors Influencing Total Cost of Ownership (TCO)

  1. Organization Size
    • Larger organizations benefit from economies of scale in training and support.
  2. Customizations and Add-Ons
    • Advanced security, compliance, or reporting tools can raise the TCO.
  3. Internal vs. External Support
    • Outsourcing IT management can reduce operational overhead but increase direct costs.
  4. Discounts and Promotions
    • Volume licensing or annual payment discounts can significantly lower costs.

Conclusion

Microsoft 365 E3 offers predictable subscription costs but requires consideration of setup, training, and ongoing management for an accurate TCO. While the base plan is cost-effective, the added value of security and compliance tools justifies the investment for growing businesses.

Are you ready to calculate the TCO for your organization? Medha Cloud can help you assess costs and optimize your Microsoft 365 E3 implementation.

Benjamin Gbolaru
Benjamin Gbolaru
I'm Benjamin, a Microsoft 365 Specialist, helping small and large businesses deploy, configure, and secure M365 environments to maximize the benefits of Microsoft tools. With sound expertise in driving cloud adoption, identity and access management (IAM), security monitoring, system reliability, and proactive troubleshooting.
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