Enterprise IIS Server Support: 24/7 Administration & Emergency Recovery
24/7 IIS Server support from Microsoft-certified administrators. Enterprise IIS web server administration including application pool optimization, SSL certificate management, and rapid incident response.
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IIS Server Infrastructure: Common Issues and Solutions
IIS down? Application pool crashed? SSL certificate expired? We fix it.
IIS Won't Start
IIS service crashed. HTTP 503 on all sites. Websites down. Application pools stopped. URL Rewrite module errors. Business stopped.
We fix it: Average fix time: 1.9 hours
Application Pool Crashes
Application pool constantly recycling. Worker process crashes. Memory leaks. CPU maxed out. Sites randomly going down.
We fix it: Fixed in 75 minutes average
SSL Certificate Issues
SSL certificate expired. HTTPS not working. Certificate binding errors. Mixed content warnings. Users seeing security errors.
We fix it: Resolved in 45 minutes
IIS Configuration Errors
web.config errors. URL Rewrite breaking. Authentication not working. CORS issues. 500 Internal Server Errors everywhere.
We fix it: Patched and fixed in 2 hours
Running EOL IIS Versions
Still on IIS 7.5, 8.0, or 8.5. Microsoft support ending. Security vulnerabilities. Need upgrade path. Other admins refuse.
We fix it: We support end-of-life IIS versions
No IIS Expert on Staff
$90K/year for IIS admin? Not in budget. Junior team doesn't know IIS internals. Need expert help now.
We fix it: 24/7 IIS admin from $299/server
IIS Server High Availability and SSL Certificate Management
Trusted by 1,200+ businesses worldwide for professional IIS server administration and support services
Response SLA: 15-Minute Critical Issue Guarantee
15-minute average response for critical IIS server issues with direct access to certified administrators
Administrator Credentials: Microsoft IIS Certification
100% Microsoft-certified IIS admins with 8+ years hands-on IIS experience
Version Compatibility: IIS 7.5 to 10 Support
Extended support for IIS 7.5, 8.0, 8.5, 10, including end-of-life versions
Cost Structure: Offshore Administration Model
24/7 IIS admin coverage at fraction of the cost of hiring full-time administrators
24/7 IIS Server Administration and Emergency Response Services
Comprehensive IIS server support services covering emergency recovery, SSL management, performance optimization, and migration planning
Critical Incident Response: IIS Service, Application Pool, and Configuration Recovery
Critical incident response is the emergency diagnosis and restoration of failed IIS services, which typically involves service crashes, application pool failures, and configuration errors requiring immediate certified administrator intervention.
- 15-minute phone answer guarantee
- IIS service crash recovery
- Application pool restoration
- Configuration error resolution
- 24/7/365 direct phone line
Version Upgrades: IIS 7.5/8.0 to IIS 10 Migration
IIS migration is the structured upgrade from legacy versions (7.5/8.0) to modern releases (10), which requires comprehensive website testing, SSL certificate migration, and after-hours execution to minimize business disruption.
- IIS 7.5/8.0 → 10 upgrades
- On-premises → Azure App Service
- Website and app migrations
- SSL certificate migrations
- After-hours migration scheduling
Security Hardening: SSL Certificate Management and Compliance Auditing
Security hardening is the systematic implementation of SSL/TLS certificates, security patches, and compliance configurations, which requires coordination with Windows Server, firewall rules, and regulatory frameworks like ISO 27001 and SOC 2.
- SSL certificate installation
- Certificate renewal automation
- Security header configuration
- HTTPS redirect setup
- Security compliance assessments
Performance Management: Application Pool Tuning and Load Balancing
Performance optimization is the systematic tuning of IIS application pools, caching configuration, and load balancing, which requires analysis of worker processes, memory utilization, and request metrics to prevent service degradation.
- Application pool optimization
- Output caching configuration
- Compression and minification
- Load balancer setup
- 24/7 proactive monitoring
Microsoft-Certified IIS Administrator Team Comparison
Compare enterprise IIS server support options and understand the value of professional administration services
| What Matters | Other Providers | In-House Admin | Medha Cloud |
|---|---|---|---|
| Response Time | 2-4 hours (business hours only) | Immediate* *if available | 15 minutes 24/7/365 |
| Annual Cost | $8,400+ ($700 x 12 incidents) | $90,000+ salary + benefits | $10,788 ($899 x 12 months) |
| End-of-Life Support (IIS 7.5, 8.0, 8.5) | No — Refused "Too old" | Maybe if they remember it | Yes — We support them until you upgrade |
| 24/7 Availability | No — Business hours or extra fee | No — Not realistic | Yes — Always on no extra cost |
| Unlimited Tickets | No — Pay per incident | Yes | Yes — Unlimited |
| IIS Certified | Partial — Some engineers | Maybe | Yes — All engineers |
| SSL Certificate Management | Rarely | Manual | Yes — Automated renewals |
| Global Team Coverage | Limited — Limited hours | No — Single timezone | Yes — 24/7 worldwide |
Platform Specialization: Microsoft IIS Web Servers
Certified admins specializing in Microsoft IIS web servers and Windows Server platforms
What this means
Every engineer has 8+ years hands-on experience with IIS. Not generalists—true IIS experts.
Team Composition: 100% Microsoft-Certified Administrators
Every engineer holds active Microsoft certifications and IIS platform expertise
Experience level
Average of 8+ years hands-on experience across IIS 7.5, 8.0, 8.5, and 10.
Security Standards: ISO 27001 and SOC 2 Compliance
ISO 27001, ISO 9001:2015, CMMI Level 3, and SOC 2 certified
Your data security
We handle your IIS server access with Fortune 500-level security standards. Remote sessions encrypted and logged.
Coverage Model: 24/7 Global Administrator Availability
Direct access to senior engineers at any hour, no escalation queues
Real availability
24/7 access to certified IIS admins for critical incidents. Direct engineer contact with immediate remote assistance.
Deployment Experience: 1,200+ Enterprise Implementations
9+ years fixing IIS server crises across industries
Experience
Supporting 5 to 500+ IIS servers across healthcare, legal, finance, and manufacturing. 8,500+ incidents resolved since 2016.
Pricing Structure: Incident, Monthly, and Enterprise Tiers
Plans that fit your needs and budget, with no surprise fees
Pricing range
Pay-per-incident ($300), monthly plans with unlimited tickets ($299-$499), or custom enterprise pricing. No hidden costs.
IIS Server Support Process: From Assessment to Resolution
Professional IIS server support process from initial contact to complete resolution
Contact Us — Anytime, Anywhere
0-2 minutes
Call, email, or live chat the moment an issue occurs. Our 24/7/365 team answers within minutes—no automated systems, no ticket queues.
- •Phone: Instant pickup during business hours
- •Chat: 2-minute average response time
- •Email: 15-minute response guarantee
Rapid Assessment — Under 15 Minutes
2-15 minutes
We assign a certified IIS administrator immediately. We check logs and server health while you're on the phone. We start fixing it.
- •We ask: What happened? When? Any Windows updates or config changes?
- •We check: IIS logs, application pool status, SSL certificates
- •We determine: Root cause and fix plan
Fix Implementation
45 minutes - 3 hours (typical)
We fix it using documented procedures. Not guesses. Not untested PowerShell scripts. Repeatable fixes that work.
Testing & Verification
15-30 minutes
We test the fix before closing the ticket. IIS online? Sites responding? SSL working? Application pools running? We verify all of it.
- •Test website connectivity and HTTPS
- •Verify all application pools are running
- •Check IIS services are started
- •Confirm no errors in IIS logs
Prevention & Documentation
30 minutes post-resolution
After resolution, we provide a detailed incident report with root cause analysis, steps taken, and recommendations to prevent recurrence.
Total Resolution Time
Most issues fixed in 2-3 hours. Critical P1 issues (IIS down, SSL expired): 3-hour SLA.
Enterprise IIS Support Pricing and Service Level Agreements
Pay per incident or get unlimited IIS server support—pick what works for your budget
Pay-Per-Incident
One-time fee
Perfect For:
- Testing our service
- One-time IIS crisis
- Small web hosting
- Single issue resolution
- 15-min response
- Root cause analysis
- Emergency support
- Remote access
- Incident report
Reactive Support
/server/month (billed annually)
Perfect For:
- Small to mid-size IIS environments
- Unlimited server tickets
- Cancel anytime
- Unlimited support tickets
- 15-min response 24/7
- Email/phone/chat support
- Remote access
- Business hrs priority
- Knowledge base access
Proactive Support
/server/month (billed annually)
Perfect For:
- Production IIS environments
- Monitoring + SSL management
- Cancel anytime
- 10-min response 24/7
- Proactive monitoring
- Monthly health report
- SSL certificate renewal
- Capacity planning
- Quarterly reviews
- Priority support queue
- After-hours priority
IIS Migration and High Availability Success Stories
Real results from IT teams running IIS servers in production.
"IIS crashed at 6:30 AM. All patient portals down. 800 users locked out. SSL certificate expired. Called Medha's emergency line. Admin answered in 7 minutes. Remoted in. IIS back up with new cert by 8:15 AM. Saved us $22,000 in downtime."
Jennifer Adams
IT Manager, Regional Healthcare Network
220 employees • 8 IIS servers
"Application pool crashes during case deadline. Document management down. 45 lawyers locked out. Called Medha at 3:45 PM. Admin on phone by 3:53 PM. Pool optimized by 5:10 PM. Been using their proactive plan 14 months. Zero IIS failures since."
Robert Kane
IT Director, Morrison & Associates Law
125 employees • 6 IIS servers
IIS Server Support FAQ: Technical and Compliance Answers
Common questions about our IIS server support services
Still Have Questions?
Our IIS server support team is here to help you
Other Server Support Services
Need support for other server platforms? We cover all major server technologies.
IIS Server Crashed? Call Us Now
24/7 emergency support from IIS server experts. 15-minute phone answer guaranteed. We remote in and fix it.
15-Min Response
24/7/365 emergency support
8,500+ Issues Fixed
Proven track record
End-of-Life Support
IIS 7.5, 8.0, 8.5
Contact Our IIS Server Support Team
24/7 emergency support. Call us now. 15-minute response time guaranteed.
Phone (24/7 Emergency)
+1 646 775 2855
Address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone (24/7 Emergency)
+91 93536 44646
Address
#74, 7th Cross, Krishna Garden
Bangalore 560083
Karnataka, India
15-minute phone answer guarantee during business hours. 30-minute guarantee after hours. We're here when you need us most.