Which application servers do you support?

We support Apache Tomcat, JBoss/WildFly, Oracle WebLogic, IBM WebSphere, and GlassFish.

Can you help with Tomcat issues?

Yes, we troubleshoot startup failures, memory issues, and application deployment problems.

Do you support Java application tuning?

Yes, we optimize JVM settings, garbage collection, and application performance.

What about application server clustering?

We configure session clustering, load distribution, and failover for high availability.

Can you help with connection pool issues?

Yes, we configure and optimize JDBC connection pools for database connectivity.

Do you support containerized Java apps?

Yes, we support Java applications on Docker, Kubernetes, and cloud container services.

What about SSL for application servers?

We configure SSL/TLS termination at load balancer or application server level.

Can you analyze application logs?

Yes, we analyze logs to identify errors, performance issues, and security concerns.

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Application Server Support Services

Java heap OOM? Tomcat won't start? Node.js event loop blocked? 24/7 admin on Tomcat, WebLogic, WebSphere, JBoss, Node.js, .NET, PHP-FPM, Passenger, Gunicorn. JVM tuning, crash-dump analysis, deployment automation. 15-min critical SLA.

VIEW PLANS →EMERGENCY HELP

0 min

Critical SLA

App Servers Supported

0.00%

Uptime SLA

Fewer Crashes

When things break

Heap dump. Stack trace. Production down.

What's included

Every app-server platform, covered.

Pricing

Fixed pricing. No surprises.

Enterprise plans with dedicated engineers are custom-quoted for multi-server app-tier estates. All plans include certified Java/Node engineers, ISO 27001 security, EOL support, no setup fees, cancel-anytime.

From our clients

“WebLogic cluster was deadlocking under load. Medha's engineer analyzed thread dumps, traced it to a misconfigured work manager, and tuned our JDBC connection pool. Crashes dropped 90% overnight.”

Michael T. — Head of DevOps, 12-node WebLogic + Oracle DB

FAQ

Frequently Asked Questions

What's your actual response time for critical Application Server Support issues?+

We answer the phone in under 15 minutes during business hours and within 30 minutes after hours. Average phone answer time across all severity levels: 8 minutes. Once we're on the call, we stay until the issue is resolved.

Do you support end-of-life versions?+

Yes. Most MSPs refuse to touch EOL versions. We support them. Our certified engineers know these versions inside out. We patch them, secure them, and keep them running until you can budget an upgrade.

How do you secure remote access to our servers?+

Every remote session is encrypted (SSH/SSL or AES-256 RDP) and logged. All engineers sign NDAs. We don't download production data. We revoke access credentials after every session. ISO 27001 and SOC 2 certified processes ensure enterprise-grade security.

What's the difference between Reactive and Proactive support?+

Reactive Support ($299/server/month) fixes problems when they happen. Unlimited tickets. 15-minute phone answer. Proactive Support ($499/server/month) includes everything in Reactive PLUS 24/7 monitoring, pre-emptive patching, monthly health reports and capacity planning.

Do you help with migrations and upgrades?+

Yes. We migrate, upgrade and consolidate across all supported platforms. Projects are scheduled in your maintenance window, rehearsed in staging and rolled back safely if anything breaks.

What if we already have a critical issue right now?+

All support plans cover new issues from day one. If you have a crisis right now, call us. Describe what's broken. We'll quote a fixed price to fix it. Once fixed, your monthly plan covers all future issues.