Enterprise Linux Server Support & System Administration
24/7 Linux-certified system administrators for enterprise Linux environments. Performance optimization, security hardening, and rapid incident response.
Linux Server Problems We Fix Every Day
Server down? Services failed? File system corruption? We fix it.
Kernel Panic on Boot
Kernel panic at startup. SSH not responding. Services won't start. File systems read-only. Critical systems down.
We fix it: Average fix time: 1.9 hours
Disk Full / File System Issues
Root partition at 100%. File system read-only. Logs filling disk. Services crashing. Critical alerts everywhere.
We fix it: Fixed in 75 minutes average
SSH Access Lost
SSH not responding. Firewall locked out. Service crashed. Can't access server. Emergency console needed.
We fix it: Access restored in 50 minutes
Service Won't Start
Apache/Nginx won't start. MySQL crashed. PHP-FPM dead. Config error. Applications down. Revenue stopped.
We fix it: Fixed and restarted in 60 minutes
Running CentOS 6 / Ubuntu 14.04
Still on CentOS 6 or Ubuntu 14.04. Support ended. Security patches stopped. Need migration path. Other admins too expensive.
We fix it: We support legacy Linux versions
No Linux Admin on Staff
$95K/year for Linux admin? Not in budget. Dev team doesn't know system internals. Server issues daily. Need expert help.
We fix it: 24/7 admin support from $299/server
Why Choose Our Linux Server Support
Trusted by 1,200+ businesses worldwide for professional Linux system administration and support services
Rapid Response Time
15-minute average response for critical server issues with direct access to certified Linux admins
Linux Certified
100% Linux Certified admins (RHCE, LPIC, Linux+) with 8+ years hands-on Linux experience
Legacy Version Support
Extended support for CentOS 6/7, Ubuntu 14.04/16.04, including end-of-life versions
Cost-Effective Solution
24/7 admin coverage at fraction of the cost of hiring full-time Linux system administrators
Linux Server Support Services
Comprehensive Linux server support services covering emergency recovery, performance optimization, security, and migration planning
Emergency Server Recovery
Critical server incident response with guaranteed 15-minute response time. Expert recovery from kernel panics, file system corruption, and service failures.
- 15-minute phone answer guarantee
- Kernel panic recovery
- File system repair and recovery
- Boot loader and GRUB restoration
- 24/7/365 direct phone line
Linux Migrations & Upgrades
Structured migration services for version upgrades and platform transitions. Comprehensive planning, testing, and execution with minimal downtime.
- CentOS 6/7 → Rocky/AlmaLinux 8/9
- Ubuntu 14.04/16.04 → 20.04/22.04 upgrades
- Physical to virtual (P2V) migrations
- Server consolidation and clustering
- After-hours migration scheduling
Security & Compliance
Enterprise security implementation and compliance management. Patch deployment, firewall configuration, and security audit implementation.
- Critical security patch deployment
- SELinux/AppArmor configuration
- Firewall and iptables setup
- SSH hardening and key management
- Security compliance assessments
Performance Optimization
Performance analysis and optimization for server operations. Kernel tuning, service optimization, and resource management.
- Kernel parameter optimization
- Service and process tuning
- Disk I/O optimization
- Memory and swap management
- 24/7 proactive monitoring
Medha Cloud vs. Other Linux Server Support Options
Compare enterprise Linux server support options and understand the value of professional system administration services
| What Matters | Other Providers | In-House Admin | Medha Cloud |
|---|---|---|---|
| Response Time | 2-4 hours (business hours only) | Immediate* *if available | 15 minutes 24/7/365 |
| Annual Cost | $8,400+ ($700 x 12 incidents) | $95,000+ salary + benefits | $10,788 ($899 x 12 months) |
| End-of-Life Support (CentOS 6/Ubuntu 14.04) | No — Refused "Too old" | Maybe if they remember it | Yes — We support them until you upgrade |
| 24/7 Availability | No — Business hours or extra fee | No — Not realistic | Yes — Always on no extra cost |
| Unlimited Tickets | No — Pay per incident | Yes | Yes — Unlimited |
| Linux Certified | Partial — Some engineers | Maybe | Yes — All engineers |
| Red Hat Partner | Rarely | N/A | Yes — Verified |
| Global Team Coverage | Limited — Limited hours | No — Single timezone | Yes — 24/7 worldwide |
Red Hat Partner
Red Hat Advanced Partner status—held by less than 5% of Red Hat partners worldwide
What this means
Direct Red Hat support channels and early access to updates. Only top-tier certified partners achieve this status.
100% Linux Certified Team
Every engineer holds active Linux certifications (RHCE, LPIC, Linux+, Ubuntu Certified)
Experience level
Average of 8+ years hands-on Linux experience across all major distributions (RHEL, CentOS, Ubuntu, Debian).
Security Certifications
ISO 27001, ISO 9001:2015, CMMI Level 3, and SOC 2 certified
Your data security
We handle your Linux server access with Fortune 500-level security standards and compliance. Remote sessions encrypted and logged.
24/7 Global Team Coverage
Direct access to senior engineers at any hour, no escalation queues
Real availability
24/7 access to Linux Certified admins for critical incidents. Direct engineer contact with immediate remote assistance capabilities.
Proven Track Record
9+ years fixing Linux server crises across industries
Experience
Supporting 5 to 500+ Linux server instances across healthcare, legal, finance, and manufacturing. 11,000+ incidents resolved since 2016.
Flexible Pricing Options
Plans that fit your needs and budget, with no surprise fees
Pricing range
Pay-per-incident ($300), monthly plans with unlimited tickets ($899-$1,499), or custom enterprise pricing. No hidden costs.
How Linux Server Support Works
Professional Linux server support process from initial contact to complete resolution
Contact Us — Anytime, Anywhere
0-2 minutes
Call, email, or live chat the moment an issue occurs. Our 24/7/365 team answers within minutes—no automated systems, no ticket queues.
- •Phone: Instant pickup during business hours
- •Chat: 2-minute average response time
- •Email: 15-minute response guarantee
Rapid Assessment — Under 15 Minutes
2-15 minutes
We assign a Linux Certified admin immediately. We check system logs and server health while you're on the phone. We start fixing it.
- •We ask: What happened? When? Any updates or changes?
- •We check: System logs, disk space, service status, network connectivity
- •We determine: Root cause and fix plan
Fix Implementation
45 minutes - 3 hours (typical)
We fix it using documented procedures. Not guesses. Not untested scripts. Repeatable fixes that work.
Testing & Verification
15-30 minutes
We test the fix before closing the ticket. Server online? Services running? Applications connecting? Network accessible? We verify all of it.
- •Test server connectivity and services
- •Verify application can connect
- •Check all critical services running
- •Confirm no errors in system logs
Prevention & Documentation
30 minutes post-resolution
After resolution, we provide a detailed incident report with root cause analysis, steps taken, and recommendations to prevent recurrence.
Total Resolution Time
Most issues fixed in 2-3 hours. Critical P1 issues (server down, kernel panic): 3-hour SLA.
Choose Your Linux Server Support Plan
Pay per incident or get unlimited Linux server support—pick what works for your budget
Pay-Per-Incident
One-time fee
Perfect For:
- Testing our service
- One-time server crisis
- Small Linux environments
- Single issue resolution
- 15-min response
- Root cause analysis
- Emergency support
- Remote access
- Incident report
Reactive Support
/server/month (billed annually)
Perfect For:
- Small to mid-size Linux environments
- Unlimited server tickets
- Cancel anytime
- Unlimited support tickets
- 15-min response 24/7
- Email/phone/chat support
- Remote access
- Business hrs priority
- Knowledge base access
Proactive Support
/server/month (billed annually)
Perfect For:
- Production Linux server environments
- Monitoring + optimization included
- Cancel anytime
- 10-min response 24/7
- Proactive monitoring
- Monthly health report
- Patch management
- Capacity planning
- Quarterly reviews
- Priority support queue
- After-hours priority
What IT Teams Say About Medha Cloud
Real results from IT teams running Linux servers in production.
"Linux server crashed at 3:15 AM. Kernel panic. SSH not responding. 180 users locked out of critical system. Called Medha's emergency line. Admin answered in 11 minutes. Remoted in. Server back up by 5:10 AM. Saved us $45,000 in downtime."
David Chen
IT Director, HealthCare Systems Inc.
250 employees • 8 Linux server instances
"Linux server disk full during production. Services crashing. File system read-only. Applications down. 85 workers standing around. Called Medha at 9:47 AM. Admin on phone by 9:55 AM. Server optimized by 10:48 AM. Been using their proactive plan 2 years. Zero server failures since."
Michael Thompson
Operations Director, Precision Parts Manufacturing
320 employees • 12 Linux server instances
Frequently Asked Questions
Common questions about our Linux server support services
Still Have Questions?
Our Linux server support team is here to help you
Other Server Support Services
Need support for other server platforms? We cover all major server technologies.
Linux Server Crashed? Call Us Now
24/7 emergency support from Linux Certified admins. 15-minute phone answer guaranteed. We remote in and fix it.
15-Min Response
24/7/365 emergency support
11,000+ Issues Fixed
Proven track record
End-of-Life Support
CentOS 6/Ubuntu 14.04
Contact Our Linux Server Support Team
24/7 emergency support. Call us now. 15-minute response time guaranteed.
Phone (24/7 Emergency)
+1 646 775 2855
Address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone (24/7 Emergency)
+91 93536 44646
Address
#74, 7th Cross, Krishna Garden
Bangalore 560083
Karnataka, India
15-minute phone answer guarantee during business hours. 30-minute guarantee after hours. We're here when you need us most.