MedhaCloud
MySQL 5.7/8.0ReplicationInnoDBBinlogsBackupsPerconaMariaDBGalera10,200+ Incidents24/7450+ MigrationsMySQL 5.7/8.0ReplicationInnoDBBinlogsBackupsPerconaMariaDBGalera10,200+ Incidents24/7450+ Migrations

MySQL Database Server Support Services

Replication lag? InnoDB corruption? Deadlocks at 2 AM? 2.0-hour average fix time. 450+ MySQL migrations. 10,200+ incidents resolved. DBAs with 8+ years hands-on MySQL 5.5, 5.6, 5.7, 8.0 and MariaDB. Percona, Galera, Aurora all supported.

0.0 hrs
Avg Fix Time
0,200+
Incidents Resolved
0+
Migrations Done
0%
Faster Queries
When things break

Your query is slow. Your DBA is on vacation.

0+ yrs

Hands-on MySQL experience per DBA. Not generalists — true MySQL experts on MySQL 5.5 through 8.0 and all MariaDB 10.x.

0hrs

Competitor response while replication is lagging. Ours is 15 min. 75% faster queries after indexing review.

0

Data loss incidents across 450+ MySQL migrations. Master-slave, master-master, Galera, RDS — all migrated clean.

0%

Fewer lock waits after InnoDB buffer-pool tuning, query rewriting and index cleanup.

What's included

Every MySQL subsystem, covered.

01

Replication & HA

Master-slave, master-master, group replication, Galera Cluster, InnoDB Cluster, ProxySQL and MaxScale with automatic failover.

02

InnoDB & Recovery

Crash recovery, tablespace repair, ibdata rebuild, page-level corruption handling and buffer-pool tuning.

03

Binlog & PITR

Binary-log retention, point-in-time recovery, GTID setup, replay windows and mysqlbinlog audit forensics.

04

Backup Strategy

XtraBackup, mysqldump, mydumper, snapshot backups, encrypted offsite retention and quarterly restore drills.

05

Query & Index Tuning

EXPLAIN analysis, slow-query log review, index advisor, query rewriting, connection-pool tuning.

06

Cloud MySQL

AWS RDS, Amazon Aurora, Azure Database for MySQL, Google Cloud SQL — multi-AZ, read replicas, automated backups.

Pricing

Fixed pricing. No surprises.

Pay-Per-Incident
One-time emergency fix — quoted per ticket
$300/issue
Response15 min
TicketsPer incident
EngineersSenior
After-hoursIncluded
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Most Popular
Reactive Support
Unlimited break-fix tickets
$299/server/mo
Response15 min
TicketsUnlimited
Annual rate$255/mo
MonitoringBasic
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Proactive Support
24/7 monitoring + admin + patching + reports
$499/server/mo
Response15 min
TicketsUnlimited
Annual rate$424/mo
Monitoring24/7 proactive
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Enterprise plans with dedicated DBAs are custom-quoted for 20+ instances. All plans include MySQL-certified DBAs, ISO 27001 security, EOL MySQL support (5.5, 5.6), no setup fees, cancel-anytime.

From our clients

“Replication lag was killing our reporting. Medha's DBA found a missing index and tuned innodb_buffer_pool_size. Lag dropped from 45 minutes to under 2 seconds. Extremely knowledgeable team.”

Anjali S. — Founder, TechStartup Gurgaon · MySQL 8.0 + Aurora

FAQ

Frequently Asked Questions

What's your actual response time for critical MySQL Database Server Support issues?+
We answer the phone in under 15 minutes during business hours and within 30 minutes after hours. Average phone answer time across all severity levels: 8 minutes. Once we're on the call, we stay until the issue is resolved.
Do you support end-of-life versions?+
Yes. Most MSPs refuse to touch EOL versions. We support them. Our certified engineers know these versions inside out. We patch them, secure them, and keep them running until you can budget an upgrade.
How do you secure remote access to our servers?+
Every remote session is encrypted (SSH/SSL or AES-256 RDP) and logged. All engineers sign NDAs. We don't download production data. We revoke access credentials after every session. ISO 27001 and SOC 2 certified processes ensure enterprise-grade security.
What's the difference between Reactive and Proactive support?+
Reactive Support ($299/server/month) fixes problems when they happen. Unlimited tickets. 15-minute phone answer. Proactive Support ($499/server/month) includes everything in Reactive PLUS 24/7 monitoring, pre-emptive patching, monthly health reports and capacity planning.
Do you help with migrations and upgrades?+
Yes. We migrate, upgrade and consolidate across all supported platforms. Projects are scheduled in your maintenance window, rehearsed in staging and rolled back safely if anything breaks.
What if we already have a critical issue right now?+
All support plans cover new issues from day one. If you have a crisis right now, call us. Describe what's broken. We'll quote a fixed price to fix it. Once fixed, your monthly plan covers all future issues.

Lag spiking? Call the DBAs.

2-hour average fix. 10,200+ incidents resolved. MySQL-certified DBAs. From $299/server/month.

GET QUOTE →CALL +1 646 775 2855
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