Enterprise MySQL Database Support & Administration
24/7 certified MySQL database administrators. Emergency response, query optimization, replication management, and upgrade support for MySQL and MariaDB.
MySQL Database Problems We Fix Every Day
MySQL down? Replication broken? Slow queries killing performance? We fix it.
MySQL Won't Start
MySQL service crashed. ERROR 2002 everywhere. Database down. InnoDB errors. Can't connect. Applications broken. Business stopped.
We fix it: Average fix time: 2.0 hours
Replication Lag Crisis
Slave 2 hours behind master. Seconds_Behind_Master exploding. Read replicas useless. Data inconsistency. Apps showing stale data.
We fix it: Fixed in 90 minutes average
Slow Query Nightmare
Queries taking 30+ seconds. Table locks everywhere. Connections maxed out. CPU at 100%. Site timing out. Users complaining.
We fix it: Optimized in 2 hours
InnoDB Corruption
InnoDB tablespace corruption. Can't start MySQL. innodb_force_recovery not working. Need data recovery. Panic mode.
We fix it: Recovered and fixed in 4 hours
Running EOL MySQL Versions
Still on MySQL 5.5, 5.6, or 5.7. Support ended. Security vulnerabilities. Need upgrade path. Other DBAs refuse.
We fix it: We support end-of-life versions
No MySQL DBA on Staff
$110K/year for MySQL DBA? Not in budget. Junior team doesn't know MySQL internals. Need expert help now.
We fix it: 24/7 MySQL DBA from $299/server
Why Choose Our MySQL Database Support
Trusted by 1,200+ businesses worldwide for professional MySQL database administration and support services
Rapid Response Time
15-minute average response for critical MySQL database issues with direct access to certified DBAs
MySQL Database Experts
100% certified MySQL DBAs with 8+ years hands-on MySQL and MariaDB experience
Legacy Version Support
Extended support for MySQL 5.5, 5.6, 5.7, 8.0, including end-of-life versions
Cost-Effective Solution
24/7 MySQL DBA coverage at fraction of the cost of hiring full-time database administrators
MySQL Database Support Services
Comprehensive MySQL database support services covering emergency recovery, query optimization, replication management, and migration planning
Emergency Database Recovery
Critical MySQL database incident response with guaranteed 15-minute response time. Expert recovery from crashes, corruption, and replication failures.
- 15-minute phone answer guarantee
- MySQL crash recovery
- InnoDB corruption repair
- Replication sync restoration
- 24/7/365 direct phone line
MySQL Upgrades & Migrations
Structured migration services for MySQL version upgrades and cloud transitions. Comprehensive planning, testing, and execution with minimal downtime.
- MySQL 5.5/5.6 → 8.0 upgrades
- On-premises → AWS RDS/Aurora
- Database consolidations
- Schema migration planning
- After-hours migration scheduling
Security & Compliance
Enterprise security implementation and compliance management. User privilege audits, encryption setup, and security hardening.
- Security audit and hardening
- User privilege management
- SSL/TLS encryption setup
- Backup encryption
- Compliance assessments
Query & Performance Tuning
Performance analysis and optimization for MySQL databases. Query optimization, index tuning, and configuration optimization.
- Slow query optimization
- Index strategy and tuning
- Configuration optimization
- Replication lag elimination
- 24/7 proactive monitoring
Medha Cloud vs. Other MySQL Database Support Options
Compare enterprise MySQL database support options and understand the value of professional DBA services
| What Matters | Other Providers | In-House DBA | Medha Cloud |
|---|---|---|---|
| Response Time | 2-4 hours (business hours only) | Immediate* *if available | 15 minutes 24/7/365 |
| Annual Cost | $8,400+ ($700 x 12 incidents) | $110,000+ salary + benefits | $10,788 ($899 x 12 months) |
| End-of-Life Support (MySQL 5.5, 5.6, 5.7) | No — Refused "Too old" | Maybe if they remember it | Yes — We support them until you upgrade |
| 24/7 Availability | No — Business hours or extra fee | No — Not realistic | Yes — Always on no extra cost |
| Unlimited Tickets | No — Pay per incident | Yes | Yes — Unlimited |
| MySQL Certified | Partial — Some DBAs | Maybe | Yes — All DBAs |
| Query Optimization | Rarely | Manual | Yes — Proactive monitoring |
| Global Team Coverage | Limited — Limited hours | No — Single timezone | Yes — 24/7 worldwide |
MySQL Database Experts
Certified DBAs specializing in MySQL and MariaDB database platforms
What this means
Every DBA has 8+ years hands-on experience with MySQL. Not generalists—true MySQL experts.
100% Certified Team
Every DBA holds active MySQL certifications and platform expertise
Experience level
Average of 8+ years hands-on experience across MySQL 5.5, 5.6, 5.7, and 8.0.
Security Certifications
ISO 27001, ISO 9001:2015, CMMI Level 3, and SOC 2 certified
Your data security
We handle your MySQL database access with Fortune 500-level security standards. Remote sessions encrypted and logged.
24/7 Global Team Coverage
Direct access to senior DBAs at any hour, no escalation queues
Real availability
24/7 access to certified MySQL DBAs for critical incidents. Direct DBA contact with immediate remote assistance.
Proven Track Record
9+ years fixing MySQL database crises across industries
Experience
Supporting 5 to 500+ MySQL databases across healthcare, legal, finance, and manufacturing. 10,200+ incidents resolved since 2016.
Flexible Pricing Options
Plans that fit your needs and budget, with no surprise fees
Pricing range
Pay-per-incident ($300), monthly plans with unlimited tickets ($899-$1,499), or custom enterprise pricing. No hidden costs.
How MySQL Database Support Works
Professional MySQL database support process from initial contact to complete resolution
Contact Us — Anytime, Anywhere
0-2 minutes
Call, email, or live chat the moment an issue occurs. Our 24/7/365 team answers within minutes—no automated systems, no ticket queues.
- •Phone: Instant pickup during business hours
- •Chat: 2-minute average response time
- •Email: 15-minute response guarantee
Rapid Assessment — Under 15 Minutes
2-15 minutes
We assign a certified MySQL DBA immediately. We check error logs and database status while you're on the phone. We start fixing it.
- •We ask: What happened? When? Any schema changes or queries?
- •We check: MySQL error logs, process list, replication status
- •We determine: Root cause and fix plan
Fix Implementation
45 minutes - 3 hours (typical)
We fix it using documented procedures. Not guesses. Not untested scripts. Repeatable fixes that work.
Testing & Verification
15-30 minutes
We test the fix before closing the ticket. MySQL online? Queries running? Replication synced? We verify all of it.
- •Test database connectivity
- •Verify query performance
- •Check replication status
- •Confirm no errors in logs
Prevention & Documentation
30 minutes post-resolution
After resolution, we provide a detailed incident report with root cause analysis, steps taken, and recommendations to prevent recurrence.
Total Resolution Time
Most issues fixed in 2-3 hours. Critical P1 issues (MySQL down, replication broken): 3-hour SLA.
Choose Your MySQL Database Support Plan
Pay per incident or get unlimited MySQL database support—pick what works for your budget
Pay-Per-Incident
One-time fee
Perfect For:
- Testing our service
- One-time MySQL crisis
- Small databases
- Single issue resolution
- 15-min response
- Root cause analysis
- Emergency support
- Remote access
- Incident report
Reactive Support
/server/month (billed annually)
Perfect For:
- Small to mid-size MySQL environments
- Unlimited database tickets
- Cancel anytime
- Unlimited support tickets
- 15-min response 24/7
- Email/phone/chat support
- Remote access
- Business hrs priority
- Knowledge base access
Proactive Support
/server/month (billed annually)
Perfect For:
- Production MySQL databases
- Monitoring + query optimization
- Cancel anytime
- 10-min response 24/7
- Proactive monitoring
- Monthly health report
- Query optimization
- Replication management
- Quarterly reviews
- Priority support queue
- After-hours priority
What IT Teams Say About Medha Cloud
Real results from IT teams running MySQL databases in production.
"MySQL crashed at 3:15 AM. ERROR 2002 everywhere. E-commerce site down. 1,500 customers locked out. Called Medha's emergency line. DBA answered in 11 minutes. InnoDB recovered. Database back up by 5:45 AM. Saved us $45,000 in lost sales."
Michael Torres
CTO, ShopElite Online
165 employees • 6 MySQL databases
"Replication lag hit 3 hours. Read replicas useless. Reports showing stale data. 600 users affected. Called Medha at 2:20 PM. DBA on phone by 2:27 PM. Lag cleared by 4:15 PM. Been using their proactive plan 16 months. Zero lag issues since."
Amanda Chen
VP Engineering, DataFlow SaaS
140 employees • 12 MySQL databases
Frequently Asked Questions
Common questions about our MySQL database support services
Still Have Questions?
Our MySQL database support team is here to help you
Other Server Support Services
Need support for other server platforms? We cover all major server technologies.
MySQL Database Crashed? Call Us Now
24/7 emergency support from MySQL database experts. 15-minute phone answer guaranteed. We remote in and fix it.
15-Min Response
24/7/365 emergency support
10,200+ Issues Fixed
Proven track record
End-of-Life Support
MySQL 5.5, 5.6, 5.7
Contact Our MySQL Database Support Team
24/7 emergency support. Call us now. 15-minute response time guaranteed.
Phone (24/7 Emergency)
+1 646 775 2855
Address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone (24/7 Emergency)
+91 93536 44646
Address
#74, 7th Cross, Krishna Garden
Bangalore 560083
Karnataka, India
15-minute phone answer guarantee during business hours. 30-minute guarantee after hours. We're here when you need us most.