Server Support
Comprehensive Managed Windows Server Support: Get Peace of Mind with Expert Assistance.
Our Windows Server support management ensures maximum system performance and availability with comprehensive managed services, including 24/7 emergency support.
- 24/7 Windows Server Emergency Support
- Windows Server Administration
- Windows Server Backup and Security
- Windows Server End User Support
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How We Work
Windows Server Management Service - Get Unlimited Support
Medha Cloud Windows Server Support Management offers you 24/7 Windows server emergency support, administration, backup and recovery, end-user user management, and security to keep your Windows services online. Get unlimited tasks and tickets at a flat rate (per server/month).
Windows Server Management Service - Plans
Our Windows Server Management Service plans offer one-time support, reactive maintenance, and fully managed options to fit your business's needs.
Pay Per Incident
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.
$200
One-time Payment
Number of Incident
Single Incident
Supported Exchange Servers
Exchange Server 2000
Exchange Server 2003
Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Support Availability
24/7
Monitoring
Not Available
Patching
Not Applicable
Security
Not Applicable
Exchange Server Hardening
Not Applicable
Backup
Not Applicable
Reactive Support
If you require immediate support for multiple support requests frequently, this is a viable option.
Monthly
Anually
$250
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Exchange Server 2000
Exchange Server 2003
Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Support Availability
24/7
Monitoring
Not Available
Patching
On Request
Security
On Request
Exchange Server Hardening
Backup
Backup
On Request
$2550
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Exchange Server 2000
Exchange Server 2003
Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Support Availability
24/7
Monitoring
Not Available
Patching
On Request
Security
On Request
Exchange Server Hardening
Backup
Backup
On Request
Fully Managed
Let us manage your Exchange server so you can focus on what you do best. Our team looks after your Exchange Server around the clock.
Monthly
Anually
$300
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Exchange Server 2000
Exchange Server 2003
Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Support Availability
24/7
Monitoring
24/7
Patching
Monthly
Security
24/7 SOC
Exchange Server Hardening
Hardening Included
Backup
As per Customer Needs
$3600
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Exchange Server 2000
Exchange Server 2003
Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Support Availability
24/7
Monitoring
24/7
Patching
Monthly
Security
24/7 SOC
Exchange Server Hardening
Hardening Included
Backup
As per Customer Needs
Windows Server Management Service - Features
Our Windows Server Management Service offers comprehensive features, including 24/7 emergency support, regular maintenance, administration, performance tuning, backup and recovery, and security solutions.
Features
Emergency Support
When a critical issue with your Windows Server arises, our expert team is available 24/7 to provide rapid assistance and minimize downtime, ensuring your business can operate smoothly without interruption.
Learn More ➜
Network connectivity repair
BSOD troubleshooting and repair
File/directory recovery
Active Directory repair
System performance diagnosis/repair
Virus/malware removal
DHCP and DNS recovery
and more ...
Features
Windows Server Administration
Our Windows Server management services cover all aspects of server administration, from initial setup and configuration to ongoing maintenance and optimization.
Learn More ➜
User account management
Active Directory administration
Software/application installation
Performance monitoring/optimization
Server update/security patching
DNS/DHCP configuration/management
Network security implementation/management
Server role installation and management
and more ...
Features
Windows Server Backup and Security
Our reliable backup and recovery solutions and top-notch security services ensure the safety and protection of your critical Windows Server data. Minimize the risk of data loss and cyber threats with our comprehensive backup and security solutions, designed to provide peace of mind and maximum system availability.
Learn More ➜
Data backup scheduling
Backup job monitoring/alerting
Backup restore testing
Firewall configuration/management
User access control management
Anti-virus/malware management
and more ...
Features
End User Support
Our dedicated support team can assist your end-users with various Windows Server-related issues, including password resets, software application troubleshooting, printer and network connectivity support, and email/messaging issue support. With a focus on timely and effective issue resolution, we ensure your end-users can operate with maximum productivity and efficiency. Count on our expert support team to keep your Windows Server environment running smoothly.
Learn More ➜
Create, modify, and delete users
Password reset assistance
Network connectivity support
Also, other user-related issues are covered.
and more ...
Windows Server Support Your Success is Our Priority. We take care of the technology, so you can focus on growing your business. 24/7 support available
Success Stories
Problem
A medium-sized e-commerce company was experiencing frequent downtime on its Windows Server, causing major disruptions to its business operations. They lacked the expertise to diagnose and resolve these issues, and the resulting downtime impacted their revenue and customer satisfaction.
Customer Testimonial
Customer testimonial: Since engaging the services of Medha Cloud , our business has experienced a significant improvement in system reliability and performance. Their expert team quickly diagnosed and resolved the issues causing frequent downtime, and their ongoing support has ensured that our system runs smoothly and efficiently. The backup and disaster recovery plan they implemented has given us the peace of mind that our data is protected and recoverable in an emergency. We highly recommend their services to businesses needing reliable and expert Windows Server support.
Vijay Kumar, CEO of Onusworks.
Solution
The company engaged our Windows Server management services to provide comprehensive support for their server environment. We conducted an in-depth analysis of their system to identify the root causes of the downtime and implemented a range of proactive measures to prevent future outages. We also implemented a backup and disaster recovery plan to ensure their critical data was protected and recoverable in a disaster.
Results
With our expert support, the company experienced a dramatic reduction in downtime, resulting in improved customer satisfaction and increased revenue. We also provided ongoing optimization and maintenance of their server environment, ensuring that the system ran efficiently and efficiently. In addition, our backup and disaster recovery plan provided the peace of mind that comes with knowing that their data was secure and recoverable in the event of an unexpected issue.
What Our Customers Are Saying
Medha is rated excellent by thousand customers
FAQ
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