Linux Server Support
Reliable Managed Linux Server Support: Ensure Peace of Mind with Skilled Assistance.
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Our Linux Server support management guarantees optimal system performance and availability through all-inclusive managed services, coupled with round-the-clock emergency support, 24/7
- 24/7 Linux Server Emergency Support
- Linux Server Administration
- Linux Server Backup and Security
- Linux Server End User Support
How We Work
Linux Server Management Service - Delivering Reliable Linux Server Support
We are committed to providing our clients reliable and efficient Linux server support. We understand the importance of uninterrupted operations, so we offer emergency support 24/7. Our server administration services cover monitoring, maintenance, and updates to ensure maximum performance and availability. We also provide robust backup and disaster recovery solutions to protect our client's data. Additionally, our end-user support ensures that employees can efficiently access and utilize server resources.
Linux Server Management Service - Plans
Our Linux Server Management Service plans to provide customizable options, including one-time support, reactive maintenance, and fully managed services tailored to your business requirements.
Pay Per Incident
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.
$200
One-time Payment
Number of Incident
Single Incident
Supported Exchange Servers
Ubuntu 16/18/20/22
Centos7.X/8.X
All Major Distros
Support Availability
24/7
Monitoring
Not Available
Patching
Not Applicable
Security
Not Applicable
Linux Server Hardening
Not Applicable
Backup
Not Applicable
Reactive Support
If you require immediate support for multiple support requests frequently, this is a viable option.
Monthly
Anually
$250
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Ubuntu 16/18/20/22
Centos7.X/8.X
All Major Distros
Support Availability
24/7
Monitoring
Not Available
Patching
On Request
Security
On Request
Linux Server Hardening
On Request
Backup
On Request
$2550
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Exchange Server 2000
Exchange Server 2003
Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Support Availability
24/7
Monitoring
Not Available
Patching
On Request
Security
On Request
Exchange Server Hardening
Backup
Backup
On Request
Fully Managed
Let us manage your Exchange server so you can focus on what you do best. Our team looks after your Exchange Server around the clock.
Monthly
Anually
$300
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Exchange Server 2000
Exchange Server 2003
Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Support Availability
24/7
Monitoring
24/7
Patching
Monthly
Security
24/7 SOC
Exchange Server Hardening
Hardening Included
Backup
As per Customer Needs
$3600
Server/Month
Number of Incident
Unlimited
Supported Exchange Servers
Ubuntu 16/18/20/22
Centos7.X/8.X
All Major Distros
Support Availability
24/7
Monitoring
24/7
Patching
Monthly
Security
24/7 SOC
Linux Server Hardening
Hardening Included
Backup
As per Customer Needs
Linux Server Management Service - Features
Our Linux Server Management Service provides all-encompassing features, such as round-the-clock emergency support, routine maintenance, administration, performance optimization, backup and disaster recovery, and security solutions.
Features
Emergency Support
We understand the frustration and disruption that can result from critical issues with your Linux server, which is why our Linux Server Management Service provides round-the-clock emergency support to address and resolve any issues that arise quickly. Whether you're an existing or new client, we're here to help.
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24/7 availability of technical experts
Quick response time to address emergencies
Troubleshooting and issue resolution to get your server back up and running
Remote assistance and diagnosis to provide timely support
High-priority issue escalation and resolution to minimize downtime
Continuous communication and updates throughout the support process to keep you informed
Coordination with third-party vendors as needed to resolve complex issues
Assistance with data recovery in case of data loss due to critical issues or emergencies.
Features
Linux Server Administration
Our Linux Server Management Service provides comprehensive server administration services to ensure your Linux servers operate reliably and efficiently. We handle routine maintenance tasks, such as updates and patching, as well as ongoing monitoring and performance tuning to optimize server performance.
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Regular maintenance tasks, such as updates, patching, and system backups
Ongoing monitoring of server performance and resource usage to identify and resolve issues before they become problems
Performance tuning to optimize server performance and ensure efficient resource utilization
Security monitoring and configuration to protect against security threats
Regular reporting and communication to keep you informed about your server's performance and status
User account and access management to ensure secure access to server resources
Troubleshooting and issue resolution to address any server-related problems that arise
Documentation and inventory management to keep track of server configurations and hardware assets
and more ...
Features
Linux Server Backup and Security
We understand the importance of protecting your data and ensuring the security of your Linux server environment. Our Linux Server Management Service provides robust backup and disaster recovery solutions and comprehensive security measures to safeguard against potential threats.
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Regular backups of critical server data to protect against data loss
Disaster recovery planning and testing to ensure business continuity in the event of a disaster
Backup restore testing
Security monitoring and threat detection to identify and prevent security breaches
Configuration of firewalls, intrusion detection, and prevention systems, and other security measures to safeguard against potential threats
Compliance with industry-standard security regulations and best practices
and more ...
Features
End User Support
Our dedicated support team can assist your end-users with various Linux Server-related issues, including password resets, software application troubleshooting, printer and network connectivity support, and email/messaging issue support. With a focus on timely and effective issue resolution, we ensure your end-users can operate with maximum productivity and efficiency. Count on our expert support team to keep your Linux Server environment running smoothly.
Learn More ➜
Create, modify, and delete users
Password reset assistance
Network connectivity support
Also, other user-related issues are covered.
and more ...
Linux Server Support Your Success is Our Priority. We take care of the technology, so you can focus on growing your business. 24/7 support available
Success Stories
Problem
A medium-sized e-commerce company was experiencing frequent downtime on its Windows Server, causing major disruptions to its business operations. They lacked the expertise to diagnose and resolve these issues, and the resulting downtime impacted their revenue and customer satisfaction.
Customer Testimonial
Customer testimonial: Since engaging the services of Medha Cloud , our business has experienced a significant improvement in system reliability and performance. Their expert team quickly diagnosed and resolved the issues causing frequent downtime, and their ongoing support has ensured that our system runs smoothly and efficiently. The backup and disaster recovery plan they implemented has given us the peace of mind that our data is protected and recoverable in an emergency. We highly recommend their services to businesses needing reliable and expert Windows Server support.
Tijl, CEO of Server Miester
Solution
The company engaged our Windows Server management services to provide comprehensive support for their server environment. We conducted an in-depth analysis of their system to identify the root causes of the downtime and implemented a range of proactive measures to prevent future outages. We also implemented a backup and disaster recovery plan to ensure their critical data was protected and recoverable in a disaster.
Results
With our expert support, the company experienced a dramatic reduction in downtime, resulting in improved customer satisfaction and increased revenue. We also provided ongoing optimization and maintenance of their server environment, ensuring that the system ran efficiently and efficiently. In addition, our backup and disaster recovery plan provided the peace of mind that comes with knowing that their data was secure and recoverable in the event of an unexpected issue.
What Our Customers Are Saying
Medha is rated excellent by thousand customers
Frequently Asked Questions
Maybe this will answer some of your questions
Pay-per-incident support is a flexible support option where clients only pay for the support they need as they need it. If a client encounters a problem with their Linux server, they can contact our support team and receive assistance on a one-time basis, paying only for that specific incident.
Reactive maintenance refers to addressing issues that arise after they occur. In the context of Linux server support, reactive maintenance may involve addressing specific issues on a case-by-case basis rather than proactively managing and preventing potential issues.
Fully managed support involves a comprehensive approach to managing Linux servers, including regular maintenance, monitoring, and issue resolution. Our team handles all aspects of server management, ensuring that our clients' servers operate smoothly and efficiently.
We access Linux servers through a secure Shell (SSH) command-line interface with the password or key combination.
We take a multi-layered approach to security, including regular security updates and patching, the configuration of firewalls and intrusion prevention systems, user account management and access control, and compliance with industry-standard security regulations and best practices. Our team also conducts regular security audits and vulnerability assessments to identify and address potential security risks.
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