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Linux Server Support

Linux Support: Ensure Seamless Server Operations

We provide 24/7 Linux Server support to ensure your Linux infrastructure operates without interruption. Our dedicated specialists are on standby to address and rectify any Linux Server challenges, no matter the scale.

Microsoft Exchange server support features
Exchange Server Support

Linux Support: Experience Continuous Server Solutions

Medha Cloud Linux Server Support Management grants you 24/7 Linux server urgent assistance, administration, data protection and recovery, end-user management, and heightened security to maintain seamless Linux operations. Avail unlimited tasks and tickets for a consistent flat rate (per server/month).

Linux Server Support Management Service - Plans

Our Linux Server Management Service plans present one-time assistance, reactive upkeep, and comprehensive managed solutions tailored to align with your business's requirements.
Microsoft exchange support plans and pricing
Yearly
monthly

Pay Per Incident

$200
One-time
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Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.

Number of Incidents
Single Incident

Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019

Support Availability
24/7

Monitoring
Not Available

Patching
Not Available

Security
Not Available

Exchange Server Hardening
Not Available

Backup
Not Available

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Reactive

$2400
Server/Year
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If you require immediate support for multiple support requests frequently, this is a viable option.

Number of Incidents
Unlimited Incident

Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019

Support Availability
24/7

Monitoring
Not Available

Patching
On Request

Security
On Request

Exchange Server Hardening
On Request

Backup
On Request

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Recommended

Fully Managed

$2880
Server/Year
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Let us manage your Exchange server so you can focus on what you do best. Our team looks after your Exchange Server around the clock.

Number of Incidents
Single Incident

Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019

Support Availability
24/7

Monitoring
24/7

Patching
Monthly

Security
24/7 SOC

Exchange Server Hardening
Included

Backup
As per Customer Needs

Buy Now

Pay Per Incident

$200
One-time
Buy Now
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.

Number of Incidents
Single Incident

Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019

Support Availability
24/7

Monitoring
Not Available

Patching
Not Available

Security
Not Available

Exchange Server Hardening
Not Available

Backup
Not Available

Buy Now

Reactive

$250
Server/Year
Buy Now
If you require immediate support for multiple support requests frequently, this is a viable option.

Number of Incidents
Unlimited Incident

Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019

Support Availability
24/7

Monitoring
Not Available

Patching
On Request

Security
On Request

Exchange Server Hardening
On Request

Backup
On Request

Buy Now
Recommended

Fully Managed

$300
Server/Year
Buy Now
Let us manage your Exchange server so you can focus on what you do best. Our team looks after your Exchange Server around the clock.

Number of Incidents
Single Incident

Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019

Support Availability
24/7

Monitoring
24/7

Patching
Monthly

Security
24/7 SOC

Exchange Server Hardening
Included

Backup
As per Customer Needs

Buy Now

Support Terms and Conditions

Scope of Work: We offer support for all Linux Server issues, including:

  • Server installation and configuration
  • Performance tuning
  • Troubleshooting
  • Security
  • Backup and recovery and all Linux server relevant tasks.

We will use our best efforts to resolve any issues that you experience. However, we cannot guarantee that we will be able to resolve every issue. If we are unable to resolve an issue, we will work with you to find a solution that is satisfactory to both of us.

We offer 24/7 support for all Linux Server issues. Our support team will respond to your support requests within 2 hours during business hours (Monday-Friday, 24/7) and within 4 hours during weekends(24/7). We will work with you to resolve the issue as quickly as possible.

Level of Support

Business hours (Monday to Friday:24/7): Our support team will respond to your support requests within 2 hours.
Weekends (Saturday and Sunday:24/7): Our support team will respond to your support requests within 4 hours.

Payment Terms

The payment terms for our support plans are as follows:

  • Pay Per Incident: You will be charged a flat fee of $200 for each support incident. A support incident is a problem that cannot be broken down into subordinate problems. If a problem can be broken down into subordinate problems, each subordinate problem will be considered a separate incident.
  • Reactive: You will be charged a monthly fee of $250 per server. This fee covers unlimited support incidents during the month.
  • Fully Managed: You will be charged a monthly fee of $300 per server. This fee covers unlimited support incidents during the month, as well as 24/7 monitoring and maintenance.

Managed IT services

Are you looking for a reliable and affordable way to manage your IT? Our fully managed services can help you save time and money while ensuring your IT systems are always up and running.
Learn more about our Managed IT services

Linux Server Management Service - Features

Our Linux Support Management Service provides extensive features, encompassing 24/7 emergency assistance, routine upkeep, administration, performance optimization, data protection and recovery, and advanced security measures.

Emergency Support

When a Linux Server complication arises, it's pivotal to have a dependable support crew ready. Our seasoned specialists are accessible 24/7 to address any pressing challenges that might surface, reducing service interruptions and guaranteeing operational consistency.

Distribution-Specific Assistance

We can assist you with challenges related to various Linux distributions such as Ubuntu, CentOS, Red Hat, and Debian. This includes package management, system services, and kernel tuning.

LAMP & LEMP Stacks

Our team is proficient in setting up, configuring, and troubleshooting common web server stacks like LAMP (Linux, Apache, MySQL, PHP) and LEMP (Linux, Nginx, MySQL/MariaDB, PHP).

Security and Firewall

Safeguarding your Linux server is vital. We provide firewall configuration, security patching, and intrusion detection systems to ensure your server remains secure.

Backup and Recovery

We're equipped to address backup and recovery challenges. From setting up regular cron jobs to employing advanced backup solutions, we ensure your data remains safe.

Performance Tuning

Optimizing your Linux server for peak performance is crucial. We can assist with server tuning, service optimizations, and more.

cPanel, Plesk & DirectAdmin

Hosting control panels play a vital role in managing hosted websites and applications. Unexpected errors or malfunctions in cPanel, Plesk, or DirectAdmin within a VMware environment can cripple operations. We swiftly address and resolve such control panel-related challenges, ensuring minimal disruptions.

Virtualization

The virtualization layer is the bedrock of a VMware environment. Any issues here can directly impact multiple VMs. Our team is equipped to immediately identify, diagnose, and rectify virtualization-layer anomalies, ensuring the stability of all hosted virtual machines.

DNS, FTP, and Mail Server

Each of these services plays a crucial role in the daily operations of many businesses. A malfunction in DNS can make web resources inaccessible. At the same time, issues in FTP or MAIL servers can disrupt critical data transfers or communication. We provide emergency solutions for disruptions in these areas, promptly restoring full functionality to your VMware environment. Whether it's a DNS resolution error, FTP connection issue, or MAIL server delivery problem, we can troubleshoot and rectify it swiftly.

Linux Server Administration

When a Linux Server complication arises, it's pivotal to have a dependable support crew ready. Our seasoned specialists are accessible 24/7 to address any pressing challenges that might surface, reducing service interruptions and guaranteeing operational consistency.

Server management

Our thorough Linux administration services encompass all facets of server management. From software installation and package management to continuous monitoring and upkeep, we ensure your Linux servers run seamlessly and effectively.

Preventive maintanance

Proactively fortify your Linux environment with our preventive maintenance offerings. We carry out routine system assessments, performance tweaks, update management, log scrutiny, and clean-ups.

Compliance & security

Safeguard your Linux infrastructure and align with regulatory mandates using our compliance and security services. We set stringent security protocols, perform periodic audits to verify compliance, and generate reports to view compliance standings and system well-being clearly.

End-user management

Refine end-user administration with our specialized services. We oversee user account management, permission settings, and other pertinent user services. Our focus remains on delivering uninterrupted end-user interaction and proficient team collaboration.

What our customers says about us?

Excellent

Rated 4.6/5 on Google Business Reviews Read our reviews

Quick response resolved critical CU update failure

I was astounded at how quickly the team diagnosed and resolved our Linux issue. The downtime was minimal, and our operations resumed in no time!
Faris

Medha Cloud optimized our email communication and reduced spam.

The depth of their troubleshooting knowledge saved us from a potentially massive system failure. Can't thank them enough for their timely intervention
Phani Krishna

Restored Exchange environment after database corruption

Every time we run into a snag, their troubleshooting expertise shines through. We've come to rely on them, knowing they'll get us back on track promptly.
Sudhesh K jain

Need help? 

Our dedicated team is on standby 24/7 to diagnose and rectify challenges, optimize performance, and strengthen security. Trust in our superior service, financial efficiency, and heightened operational effectiveness.
Call us at +1 646 775 2855 or +91 93536 44646
Chat with an expert
Microsoft Exchange Support

Top questions about Exchange support

Medha Cloud offers a range of Linux Server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is tailored to meet your business's unique needs.
The cost of Linux Server support varies. Medha Cloud's one-time incident support starts at $200 per incident. Reactive support starts at $250 per month with unlimited tickets. Fully managed support costs $300 monthly and includes ongoing monitoring.
Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance, backup, and recovery services, security measures, and 24/7 support.
Medha Cloud's reactive support plan covers all Linux Server issues, including kernel panics, system performance slowdowns, software conflicts, and network connectivity problems. With unlimited tickets, you can rest assured that we will be available to address any Linux Server issues as they arise.
Yes, Medha Cloud can customize its Linux Server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and operational demands.
Medha Cloud offers comprehensive security solutions to safeguard your Linux Server. This includes implementing firewalls like iptables and UFW, intrusion detection systems such as Fail2ban, and regular system patching. We also provide antimalware solutions, SSH hardening, and user access controls. To further ensure the integrity and safety of your environment, we can perform security audits to identify vulnerabilities and take necessary precautions to keep your Linux Server robust and secure.

Need help? Call us at +1 646 775 2855 or  +91 93536 44646 

Connect with us via live chat for immediate assistance.

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USA

Medha Cloud Solutions LLC

30 N Gould St Ste R, Sheridan, WY 82801, 
Phone +1 646 775 2855

India

MedhaHosting Private Limited

#74, 7 Th Cross, Kirshna Garden InCity Layout. Chikka Kammanahalli, Banneraghatta Road, Bangalore 560083
Phone: +91 93536 44646
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