Microsoft 365 Business Basic
Web and mobile apps + email + Teams
Businesses that need email, file storage, and Teams but don't need desktop Office apps
Tier comparison
Where Business Basic sits in the business family
- +Word desktop app
- +Excel desktop app
- +PowerPoint desktop app
- +Outlook desktop app
Available add-ons
Extend Business Basic with these add-ons
Each add-on stacks on top of your base plan. Pricing is per user/month.
Cloud PBX add-on — make/receive PSTN calls via Teams
- Teams Phone System
- Auto Attendant
- Call Queues
Cloud PBX + domestic calling plan bundle
- Teams Phone System
- Calling Plans
- Auto Attendant
AI assistant in Word, Excel, PowerPoint, Outlook, Teams
- Microsoft 365 Copilot
- Copilot in Word
- Copilot in Excel
Enterprise EDR, threat hunting, automated investigation
- Defender for Endpoint Plan 2
- Defender for Business (EDR)
- Threat Analytics
Advanced email threat protection — attack simulation, automated remediation
- Defender for Office 365 Plan 2
- Attack Simulation Training
- Automated Investigation & Remediation
Identity Protection, PIM, risk-based conditional access
- Microsoft Entra ID P2
- Identity Protection (Risk-based)
- Privileged Identity Management (PIM)
Advanced endpoint management — Remote Help, EPM, Cloud PKI, EAM
- Microsoft Intune Plan 2
- Intune Endpoint Privilege Management
- Intune Enterprise App Management
eDiscovery Premium, Insider Risk, Communication Compliance, Customer Key
- Purview eDiscovery (Premium)
- Purview Insider Risk Management
- Purview Communication Compliance
Employee experience — Connections, Goals, Insights, Learning, Pulse, Amplify
- Viva Connections
- Viva Goals
- Viva Insights
Feature Map
What you get with Business Basic
37 included · 27 not included. Click any category to jump.
Office Apps
7/14Email & Calendar
4/5Collaboration
7/9Security & Threat Protection
4/9Identity & Access
1/3Compliance & Data Protection
3/6Device Management
0/1Voice & Telephony
0/2Analytics & Insights
2/3AI & Copilot
1/2Automation & Development
4/4Windows & Desktop
0/2Licensing & eligibility
Licensing rules
Buying rules and eligibility requirements specific to Business Basic.
- User cap
- Capped at 300 users per tenant. Migrate to Enterprise (E3/E5) if you exceed this.
- Annual or monthly commitment
- Annual is the listed price. Monthly billing without annual commitment is ~20% higher.
- Trial
- 30-day free trial — no credit card required.
- Mixing licenses
- You can mix this plan with E3/E5 in the same tenant for different user groups.
Full feature list — Business Basic
| Feature | Status | Details |
|---|---|---|
| Office Apps (7/14) | ||
Access (PC only) Database management application | ✕ | — |
Excel desktop app Full-featured Excel with macros, Power Query, Power Pivot | ✕ | — |
Excel for the web Spreadsheets in your browser | ✓ | Web and mobile only |
Microsoft Clipchamp Video creation and editing tool | ✕ | — |
Microsoft Forms Surveys, quizzes, and polls | ✓ | — |
Microsoft Loop Co-creation workspace with portable components | ✕ | — |
Microsoft Sway Interactive web-based presentations and reports | ✓ | — |
OneNote Digital notebook for organizing notes | ✓ | — |
Outlook desktop app Full email client with calendar, contacts, tasks | ✕ | — |
PowerPoint desktop app Full-featured PowerPoint with animations, transitions, designer | ✕ | — |
PowerPoint for the web Presentations in your browser | ✓ | Web and mobile only |
Visio for the web Create diagrams and flowcharts in browser | ✓ | — |
Word desktop app Full-featured Word application for PC and Mac | ✕ | — |
Word for the web Create and edit documents in your browser | ✓ | Web and mobile only |
| Email & Calendar (4/5) | ||
Exchange Online Plan 1 50 GB mailbox, custom domain email | ✓ | 50 GB mailbox |
Exchange Online Plan 2 100 GB mailbox, unlimited archive, hosted voicemail | ✕ | — |
Microsoft Bookings Online appointment scheduling page | ✓ | — |
Microsoft Shifts Employee scheduling and time tracking | ✓ | — |
Outlook on the web Web-based email and calendar | ✓ | — |
| Collaboration (7/9) | ||
Microsoft Lists Smart information tracking | ✓ | — |
Microsoft Planner Visual task management with boards and charts | ✓ | — |
Microsoft Search Find files, people, sites across Microsoft 365 | ✓ | — |
Microsoft Teams Chat, video meetings, calling, collaboration hub | ✓ | — |
Microsoft To Do Personal task management | ✓ | — |
SharePoint Online Plan 1 Team sites, 1 TB + 10 GB per user | ✓ | — |
SharePoint Online Plan 2 Advanced search, enterprise features, unlimited storage | ✕ | — |
Teams meetings (up to 300) Host online meetings for up to 300 participants | ✓ | — |
Teams webinars Host webinars with registration and attendee engagement | ✕ | — |
| Storage (1/1) | ||
OneDrive 1 TB 1 TB cloud storage per user | ✓ | — |
| Security & Threat Protection (4/9) | ||
Defender for Business Enterprise-grade endpoint protection for SMBs (up to 300 users) | ✕ | — |
Defender for Endpoint Plan 1 Next-gen antivirus, attack surface reduction, device control | ✕ | — |
Defender for Endpoint Plan 2 Plan 1 + EDR, automated investigation, threat analytics, sandbox | ✕ | — |
Defender for Office 365 Plan 1 Anti-phishing, Safe Attachments, Safe Links for email and Teams | ✕ | — |
Defender for Office 365 Plan 2 Plan 1 + Threat Explorer, automated investigation, attack simulation | ✕ | — |
Microsoft Secure Score Security posture measurement and recommendations | ✓ | — |
Multifactor Authentication Require second factor for sign-in | ✓ | — |
Spam & malware filtering Exchange Online Protection for email | ✓ | — |
URL time-of-click protection Safe Links scanning URLs at time of click in Outlook and Office | ✓ | New in 2026 |
| Identity & Access (1/3) | ||
Microsoft Entra ID Free Basic identity and access management | ✓ | — |
Microsoft Entra ID P1 Conditional access, self-service password reset, dynamic groups | ✕ | — |
Microsoft Entra ID P2 P1 + Identity Protection, Privileged Identity Management (PIM) | ✕ | — |
| Compliance & Data Protection (3/6) | ||
Azure Rights Management Protect documents and email with encryption and permissions | ✓ | — |
Content Search Search across mailboxes, sites, public folders | ✓ | — |
DLP for email and files Prevent sensitive data from leaving via email or SharePoint | ✕ | — |
Purview Audit (Standard) Audit log search, 180-day retention | ✓ | — |
Purview eDiscovery (Standard) Case management, hold, search, export for legal investigations | ✕ | — |
Purview Information Protection Sensitivity labels, encryption, classification | ✕ | — |
| Device Management (0/1) | ||
Microsoft Intune Plan 1 MDM/MAM — manage devices and apps, conditional access enforcement | ✕ | — |
| Voice & Telephony (0/2) | ||
Audio Conferencing Dial-in phone numbers for Teams meetings | ✕ | — |
Teams Phone System Cloud PBX — make/receive calls, auto attendant, call queues | ✕ | — |
| Analytics & Insights (2/3) | ||
Copilot Chat Analytics Track Copilot usage and adoption across organization | ✓ | New in 2026 |
Microsoft Adoption Score Measure digital transformation and technology adoption | ✓ | — |
Power BI Pro Self-service analytics, interactive dashboards, data visualization | ✕ | — |
| AI & Copilot (1/2) | ||
Microsoft 365 Copilot AI assistant in Word, Excel, PowerPoint, Outlook, Teams — paid add-on $30/user/mo | ✕ | Add-on $30/user/mo |
Microsoft 365 Copilot Chat AI chat powered by latest LLMs — included with eligible plans | ✓ | New in 2026 |
| Automation & Development (4/4) | ||
Copilot Studio for Teams Build no-code chatbots for Teams | ✓ | — |
Dataverse for Teams Low-code data platform within Teams | ✓ | — |
Power Apps for Microsoft 365 Build custom business apps without code | ✓ | — |
Power Automate for Microsoft 365 Automate workflows between apps and services | ✓ | — |
| Windows & Desktop (0/2) | ||
Windows 11 Business Business edition with BitLocker, Windows Update for Business | ✕ | — |
Windows 11 Enterprise Enterprise OS with cloud management, security, and updates | ✕ | — |
| Employee Experience (3/3) | ||
Viva Engage Community conversations and social networking | ✓ | — |
Viva Insights Personal productivity and wellbeing analytics | ✓ | — |
Viva Learning Employee learning and development hub | ✓ | — |
Deploying Business Basic for your team? If you are switching from Google Workspace or migrating from GoDaddy email, every feature listed above becomes available the moment your mailboxes finish migrating. Our M365 migration team pre-configures security policies so these features are active from day one.
Cost Calculator
Business Basic pricing calculator
| Users | Monthly Cost | Annual Cost | July 2026 Monthly | July 2026 Annual |
|---|---|---|---|---|
| 5 users | $30 | $360 | $35 | $420 |
| 10 users | $60 | $720 | $70 | $840 |
| 25 users | $150 | $1800 | $175 | $2100 |
| 50 users | $300 | $3600 | $350 | $4200 |
| 100 users | $600 | $7200 | $700 | $8400 |
| 150 users | $900 | $10800 | $1050 | $12600 |
| 200 users | $1200 | $14400 | $1400 | $16800 |
| 300 users | $1800 | $21600 | $2100 | $25200 |
Regional pricing
Business Basic pricing around the world
Microsoft re-prices M365 per country. Annual commitment, pre-tax.
Migration paths
How to migrate to Business Basic
Common migration scenarios into this plan. Medha Cloud handles the full cutover end-to-end.
Gmail, Google Drive, Google Docs, Google Meet
GoDaddy-managed email or GoDaddy-provisioned Microsoft 365
Any IMAP email server — Zoho, Yahoo, Rackspace, cPanel, Plesk, etc.
FAQ
Questions about Business Basic
What is Microsoft 365 Business Basic?+
What's the difference between Business Basic and Business Standard?+
Why does Business Basic pricing change in July 2026?+
Is there a free trial of Business Basic?+
What happens when my organization grows past 300 users?+
Can I mix Business Basic with other Microsoft 365 plans in the same tenant?+
What is Microsoft 365 Business Basic?
Microsoft 365 Business Basic is a small and medium business Microsoft 365 subscription plan priced at $6/user/month (annual commitment). It supports up to 300 users and includes 1 TB OneDrive of cloud storage per user.
Best for: Businesses that need email, file storage, and Teams but don't need desktop Office apps
This plan includes 37 features across 11 categories including Office Apps, Email & Calendar, Collaboration, Storage, Employee Experience. It does not include 27 features available in higher-tier plans.
July 2026 pricing update: Starting July 1, 2026, Business Basic will increase from $6/user/mo to $7/user/mo. This represents a 17% increase.
Free trial: Business Basic offers a 30-day free trial with no credit card required.
Switching to Business Basic?
Organizations moving to Business Basic typically come from one of a few places. If your team is on Gmail and Google Drive, our Google Workspace to Microsoft 365 migration service handles the full cutover — email, contacts, calendars, and shared drives — with zero downtime. We have completed over 150 of these migrations for teams ranging from 10 to 300 users.
Running a legacy mail server? Whether it is Exchange 2013, 2016, or 2019, our engineers handle Exchange Server to Microsoft 365 migrations using hybrid, cutover, or staged methods depending on your mailbox count and tolerance for change. If you are on a hosted email provider like GoDaddy, Rackspace, or Zoho, we support IMAP-based email migration to Microsoft 365 from virtually any provider that supports the IMAP protocol.
Already on Microsoft 365 but switching tenants during a merger or acquisition? Our tenant-to-tenant migration service moves mailboxes, OneDrive files, SharePoint sites, and Teams data between M365 tenants without disrupting day-to-day operations. Need a quick estimate? Try our free migration calculator for an instant cost and timeline estimate.
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Licensing Guide
Beyond Free Tools
Enterprise Cloud & IT Services
From Microsoft 365 migrations to fully managed infrastructure — we handle every layer of your IT stack.
Migration Tools We Use
Enterprise-grade tooling for every platform
- BitTitan MigrationWiz— Cloud-to-cloud email & data
- Microsoft Exchange Hybrid— On-prem to Exchange Online
- ShareGate Desktool— SharePoint & OneDrive
- Microsoft Mover.io— Google Drive to OneDrive
- Entra ID Connect— AD sync & hybrid identity
- PowerShell & EWS API— Automation & bulk ops