MedhaCloud
Helpdesk EngineersDesktop EngineersNetwork AdminsCloud EngineersDevOps EngineersSecurity AnalystsHelpdesk EngineersDesktop EngineersNetwork AdminsCloud EngineersDevOps EngineersSecurity Analysts

IT Staff Augmentation Services

Dedicated engineers under your brand. Helpdesk, network, cloud, DevOps, security — certified, trained, and working exclusively for you. 40 hours/week. Your PSA. Your email. Your clients.

SEE PRICING
$0,600
Starting Price/mo
0hrs
Per Week Dedicated
0hrs
To Deploy
0
Engineer Roles
Available roles

Nine roles. One flat monthly price.

01

Helpdesk Engineer

L1/L2 support — password resets, Outlook, Windows/macOS, user onboarding, RMM alerts.

$1,600/mo
View Role →02

Desktop Engineer

Advanced desktop support — imaging, driver issues, hardware troubleshooting, remote and onsite.

$1,800/mo
View Role →03

System Admin

Windows Server, Active Directory, Group Policy, Exchange, VMware/Hyper-V, backup & patch management.

$2,500/mo
View Role →04

Network Admin

Switches, VLANs, firewalls, Wi-Fi, VPN, SD-WAN. Cisco, Meraki, UniFi, Fortinet.

$2,500/mo
View Role →05

Cloud Engineer

Azure, AWS, M365 administration. Terraform, ARM templates, cost optimization.

$2,700/mo
View Role →06

DevOps Engineer

CI/CD, Kubernetes, Docker, IaC, GitHub Actions, monitoring automation.

$3,000/mo
View Role →07

Security Analyst

SOC monitoring, SIEM, EDR, vulnerability management, compliance audits and reporting.

$3,000/mo
View Role →08

Incident Responder

Active incident response, containment, digital forensics, threat hunting, breach investigations.

$3,000/mo
View Role →09

App Support Engineer

Line-of-business application support, ERP, CRM, database troubleshooting.

$2,200/mo
View Role →
The hiring problem

Hiring takes 6 months. We take 48 hours.

$0K

Annual cost of one US-based L1 engineer. Our dedicated L1 costs $19,200/year.

0mo

Average time to hire, train, and onboard one IT engineer. We deploy in 48 hours.

0%

Annual turnover rate for IT support staff. Our engineers don't quit on you.

0

Clients who know your engineer works for us. Your team. Your brand. Always.

How it works

Pick a role. Interview. Go live.

01
You choose the role
Tell us what you need — helpdesk, network, cloud, security. We present 2-3 pre-vetted candidates within 48 hours.
02
You interview your pick
You interview the candidates. You choose who joins your team. If they're not a fit in 30 days, we replace them free.
03
You deploy under your brand
Your engineer logs into your PSA, uses your email, follows your processes. Clients think you hired someone new. You did — sort of.
From our partners

“We needed two L2 engineers yesterday. MedhaCloud had candidates in 48 hours, we interviewed on Friday, both were handling tickets in our ConnectWise by Monday. Our clients noticed faster resolution. Nobody noticed new hires.”

Mike P. — MSP VP Operations, Houston TX

Frequently Asked Questions

Are these shared engineers or dedicated?+
Dedicated. Your engineer works 40 hours/week exclusively for you. They learn your clients, your processes, your standards.
Can I interview the engineer before starting?+
Yes. We present 2-3 candidates. You interview, you choose. If they're not a fit in the first 30 days, we replace them free.
What tools do they work in?+
Your tools. ConnectWise, Datto, NinjaOne, Kaseya, Atera — whatever you use. They log into your PSA/RMM on day one.
Will my clients know they're not my employees?+
Never. They use your email, answer your phone, follow your templates, and sign with your company name.
Can I scale up or down?+
Yes. Add engineers with 2 weeks notice. Remove with 30 days notice. No penalties. No renegotiation.
What timezone do they work?+
Your timezone. US business hours, UK hours, or 24/7 coverage — we match your schedule.

Stop hiring. Start deploying.

15-minute call. Tell us the role. We'll have candidates in 48 hours.

SEE PRICING

No contract · 30-day guarantee · Cancel anytime

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Partner Program

Join our partner network.

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Pricing Packages

All pricing in one place.

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MSP Services Hub

All white-label services.

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Why Partner With Us

The case for partnership.

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VIEW PLANS →