Enterprise Application Server Support & Management
24/7 certified application server administrators for Apache, Tomcat, Node.js, and middleware environments. Emergency response, performance tuning, and upgrade support.
Application Server Problems We Fix Every Day
Apache down? Tomcat crashed? Node.js memory leak? We fix it.
Apache Won't Start
Apache service crashed. HTTP 503 everywhere. Website down. mod_rewrite errors. Virtual hosts not loading. Business stopped.
We fix it: Average fix time: 2.1 hours
Tomcat Memory Leak
Tomcat OutOfMemoryError. Java heap exhausted. Web apps crashing. catalina.out exploding. Users seeing blank pages.
We fix it: Fixed in 90 minutes average
Node.js Process Crash
Node.js process died. PM2 restart loop. Express.js errors everywhere. API endpoints down. Mobile app broken.
We fix it: Cleaned and fixed in 45 minutes
Middleware Upgrade Failed
Middleware upgrade broke everything. Dependencies conflict. Libraries incompatible. Rollback failed. Production down.
We fix it: Patched and secured in 3 hours
Running EOL App Servers
Still on Apache 2.2, Tomcat 7, or Node 10. Support ended. Security vulnerabilities. Need upgrade path. Other admins refuse.
We fix it: We support end-of-life versions
No App Server Expert on Staff
$95K/year for application server admin? Not in budget. Junior team doesn't know app server internals. Need expert help.
We fix it: 24/7 admin coverage from $299/server
Why Choose Our Application Server Support
Trusted by 1,200+ businesses worldwide for professional application server administration and support services
Rapid Response Time
15-minute average response for critical application server issues with direct access to certified admins
Application Server Experts
100% certified app server admins with 8+ years hands-on Apache, Tomcat, Node.js experience
Legacy Version Support
Extended support for Apache 2.2/2.4, Tomcat 7/8/9, Node 10/14/16, including end-of-life versions
Cost-Effective Solution
24/7 admin coverage at fraction of the cost of hiring full-time application server administrators
Application Server Support Services
Comprehensive application server support services covering emergency recovery, performance optimization, security, and migration planning
Emergency Server Recovery
Critical application server incident response with guaranteed 15-minute response time. Expert recovery from crashes, process failures, and service disruptions.
- 15-minute phone answer guarantee
- Apache/Tomcat/Node.js crash recovery
- Process and service restoration
- Configuration error resolution
- 24/7/365 direct phone line
App Server Upgrades & Migrations
Structured migration services for version upgrades and platform transitions. Comprehensive planning, testing, and execution with minimal downtime.
- Apache 2.2 → 2.4 upgrades
- Tomcat 7/8 → 9 migrations
- Node.js 10 → 16+ upgrades
- Middleware and framework migrations
- After-hours migration scheduling
Security & Compliance
Enterprise security implementation and compliance management. Patch deployment, configuration hardening, and security audit for regulatory requirements.
- Critical security patch deployment
- Firewall and WAF configuration
- Security policy audit and fixes
- SSL/TLS certificate management
- Security compliance assessments
Performance Tuning
Performance analysis and optimization for application servers and middleware. Resource tuning, memory optimization, and load balancing configuration.
- CPU and memory optimization
- Thread pool and connection tuning
- Cache configuration
- Load balancer optimization
- 24/7 proactive monitoring
Medha Cloud vs. Other Application Server Support Options
Compare enterprise application server support options and understand the value of professional administration services
| What Matters | Other Providers | In-House Admin | Medha Cloud |
|---|---|---|---|
| Response Time | 2-4 hours (business hours only) | Immediate* *if available | 15 minutes 24/7/365 |
| Annual Cost | $8,400+ ($700 x 12 incidents) | $95,000+ salary + benefits | $10,788 ($899 x 12 months) |
| End-of-Life Support (Apache 2.2, Tomcat 7, Node 10) | No — Refused "Too old" | Maybe if they remember it | Yes — We support them until you upgrade |
| 24/7 Availability | No — Business hours or extra fee | No — Not realistic | Yes — Always on no extra cost |
| Unlimited Tickets | No — Pay per incident | Yes | Yes — Unlimited |
| App Server Certified | Partial — Some engineers | Maybe | Yes — All engineers |
| Multi-Platform Expertise | Rarely | Limited | Yes — Apache/Tomcat/Node.js |
| Global Team Coverage | Limited — Limited hours | No — Single timezone | Yes — 24/7 worldwide |
Application Server Experts
Certified admins specializing in Apache, Tomcat, Node.js, and middleware platforms
What this means
Every engineer has 8+ years hands-on experience with application servers. Not generalists—true experts.
100% Certified Team
Every engineer holds active application server certifications and platform expertise
Experience level
Average of 8+ years hands-on experience across Apache, Tomcat, Node.js, JBoss, and middleware platforms.
Security Certifications
ISO 27001, ISO 9001:2015, CMMI Level 3, and SOC 2 certified
Your data security
We handle your application server access with Fortune 500-level security standards. Remote sessions encrypted and logged.
24/7 Global Team Coverage
Direct access to senior engineers at any hour, no escalation queues
Real availability
24/7 access to certified app server admins for critical incidents. Direct engineer contact with immediate remote assistance.
Proven Track Record
9+ years fixing application server crises across industries
Experience
Supporting 5 to 500+ application servers across healthcare, legal, finance, and manufacturing. 9,200+ incidents resolved since 2016.
Flexible Pricing Options
Plans that fit your needs and budget, with no surprise fees
Pricing range
Pay-per-incident ($300), monthly plans with unlimited tickets ($899-$1,499), or custom enterprise pricing. No hidden costs.
How Application Server Support Works
Professional application server support process from initial contact to complete resolution
Contact Us — Anytime, Anywhere
0-2 minutes
Call, email, or live chat the moment an issue occurs. Our 24/7/365 team answers within minutes—no automated systems, no ticket queues.
- •Phone: Instant pickup during business hours
- •Chat: 2-minute average response time
- •Email: 15-minute response guarantee
Rapid Assessment — Under 15 Minutes
2-15 minutes
We assign a certified application server admin immediately. We check logs and server health while you're on the phone. We start fixing it.
- •We ask: What happened? When? Any deployments or config changes?
- •We check: Application logs, process status, resource usage
- •We determine: Root cause and fix plan
Fix Implementation
45 minutes - 3 hours (typical)
We fix it using documented procedures. Not guesses. Not untested scripts. Repeatable fixes that work.
Testing & Verification
15-30 minutes
We test the fix before closing the ticket. Server online? Applications responding? Services running? We verify all of it.
- •Test application connectivity and response
- •Verify all services are running
- •Check resource utilization is normal
- •Confirm no errors in application logs
Prevention & Documentation
30 minutes post-resolution
After resolution, we provide a detailed incident report with root cause analysis, steps taken, and recommendations to prevent recurrence.
Total Resolution Time
Most issues fixed in 2-3 hours. Critical P1 issues (server down, app crashed): 3-hour SLA.
Choose Your Application Server Support Plan
Pay per incident or get unlimited application server support—pick what works for your budget
Pay-Per-Incident
One-time fee
Perfect For:
- Testing our service
- One-time app server crisis
- Small environments
- Single issue resolution
- 15-min response
- Root cause analysis
- Emergency support
- Remote access
- Incident report
Reactive Support
/server/month (billed annually)
Perfect For:
- Small to mid-size app server environments
- Unlimited server tickets
- Cancel anytime
- Unlimited support tickets
- 15-min response 24/7
- Email/phone/chat support
- Remote access
- Business hrs priority
- Knowledge base access
Proactive Support
/server/month (billed annually)
Perfect For:
- Production app server environments
- Monitoring + tuning included
- Cancel anytime
- 10-min response 24/7
- Proactive monitoring
- Monthly health report
- Patch management
- Capacity planning
- Quarterly reviews
- Priority support queue
- After-hours priority
What IT Teams Say About Medha Cloud
Real results from IT teams running application servers in production.
"Apache crashed at 2:45 AM. HTTP 503 on entire site. 2,000 customers locked out. Called Medha's emergency line. Admin answered in 9 minutes. Remoted in. Website back up by 4:20 AM. Saved us $38,000 in lost sales."
Sarah Martinez
IT Director, OnlineRetail Inc.
180 employees • 12 application servers
"Tomcat memory leak during peak hours. Users seeing errors. 450 customers affected. Called Medha at 11:15 AM. Admin on phone by 11:23 AM. Memory issue fixed by 12:40 PM. Been using their proactive plan 18 months. Zero downtime since."
James Wilson
CTO, CloudSoft Solutions
95 employees • 18 application servers
Frequently Asked Questions
Common questions about our application server support services
Still Have Questions?
Our application server support team is here to help you
Other Server Support Services
Need support for other server platforms? We cover all major server technologies.
Application Server Crashed? Call Us Now
24/7 emergency support from application server experts. 15-minute phone answer guaranteed. We remote in and fix it.
15-Min Response
24/7/365 emergency support
9,200+ Issues Fixed
Proven track record
End-of-Life Support
Apache 2.2, Tomcat 7, Node 10
Contact Our Application Server Support Team
24/7 emergency support. Call us now. 15-minute response time guaranteed.
Phone (24/7 Emergency)
+1 646 775 2855
Address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone (24/7 Emergency)
+91 93536 44646
Address
#74, 7th Cross, Krishna Garden
Bangalore 560083
Karnataka, India
15-minute phone answer guarantee during business hours. 30-minute guarantee after hours. We're here when you need us most.