Microsoft 365 F1
Identity, security + Teams for frontline workers
Frontline/deskless workers needing Teams, basic security, and identity management — no Office apps
Tier comparison
Where M365 F1 sits in the frontline family
- +OneNote
- +Defender for Endpoint Plan 1
- +DLP for email and files
- +Purview Information Protection
Available add-ons
Extend M365 F1 with these add-ons
Each add-on stacks on top of your base plan. Pricing is per user/month.
Cloud PBX add-on — make/receive PSTN calls via Teams
- Teams Phone System
- Auto Attendant
- Call Queues
Cloud PBX + domestic calling plan bundle
- Teams Phone System
- Calling Plans
- Auto Attendant
AI assistant in Word, Excel, PowerPoint, Outlook, Teams
- Microsoft 365 Copilot
- Copilot in Word
- Copilot in Excel
Enterprise EDR, threat hunting, automated investigation
- Defender for Endpoint Plan 2
- Defender for Business (EDR)
- Threat Analytics
Advanced email threat protection — attack simulation, automated remediation
- Defender for Office 365 Plan 2
- Attack Simulation Training
- Automated Investigation & Remediation
Identity Protection, PIM, risk-based conditional access
- Microsoft Entra ID P2
- Identity Protection (Risk-based)
- Privileged Identity Management (PIM)
Advanced endpoint management — Remote Help, EPM, Cloud PKI, EAM
- Microsoft Intune Plan 2
- Intune Endpoint Privilege Management
- Intune Enterprise App Management
eDiscovery Premium, Insider Risk, Communication Compliance, Customer Key
- Purview eDiscovery (Premium)
- Purview Insider Risk Management
- Purview Communication Compliance
Employee experience — Connections, Goals, Insights, Learning, Pulse, Amplify
- Viva Connections
- Viva Goals
- Viva Insights
Feature Map
What you get with M365 F1
15 included · 5 not included. Click any category to jump.
Office Apps
3/7
Email & Calendar
2/2
Collaboration
2/2
Security & Threat Protection
2/2Identity & Access
2/3Device Management
1/1Analytics & Insights
1/1AI & Copilot
1/1Licensing & eligibility
Licensing rules — frontline workers only
Buying rules and eligibility requirements specific to M365 F1.
- Worker definition
- Microsoft defines frontline as deskless shift workers (retail, healthcare, manufacturing, hospitality).
- Shared device mode
- One license can be used across multiple shared kiosk devices via Intune sign-in/out.
- Not for knowledge workers
- Office, finance, IT, and executive roles do not qualify — Microsoft can audit.
Full feature list — M365 F1
| Feature | Status | Details |
|---|---|---|
| Office Apps (3/7) | ||
Excel desktop app Full-featured Excel with macros, Power Query, Power Pivot | ✕ | — |
Excel for the web Spreadsheets in your browser | ✓ | Web and mobile only |
Outlook desktop app Full email client with calendar, contacts, tasks | ✕ | — |
PowerPoint desktop app Full-featured PowerPoint with animations, transitions, designer | ✕ | — |
PowerPoint for the web Presentations in your browser | ✓ | Web and mobile only |
Word desktop app Full-featured Word application for PC and Mac | ✕ | — |
Word for the web Create and edit documents in your browser | ✓ | Web and mobile only (read-only on mobile) |
| Email & Calendar (2/2) | ||
Exchange Online Plan 1 50 GB mailbox, custom domain email | ✓ | 2 GB mailbox (Exchange Online Kiosk) |
Microsoft Shifts Employee scheduling and time tracking | ✓ | — |
| Collaboration (2/2) | ||
Microsoft Teams Chat, video meetings, calling, collaboration hub | ✓ | — |
SharePoint Online Plan 1 Team sites, 1 TB + 10 GB per user | ✓ | Read-only |
| Security & Threat Protection (2/2) | ||
Multifactor Authentication Require second factor for sign-in | ✓ | — |
Spam & malware filtering Exchange Online Protection for email | ✓ | — |
| Identity & Access (2/3) | ||
Microsoft Entra ID Free Basic identity and access management | ✓ | — |
Microsoft Entra ID P1 Conditional access, self-service password reset, dynamic groups | ✓ | — |
Microsoft Entra ID P2 P1 + Identity Protection, Privileged Identity Management (PIM) | ✕ | — |
| Device Management (1/1) | ||
Microsoft Intune Plan 1 MDM/MAM — manage devices and apps, conditional access enforcement | ✓ | — |
| Analytics & Insights (1/1) | ||
Copilot Chat Analytics Track Copilot usage and adoption across organization | ✓ | New in 2026 |
| AI & Copilot (1/1) | ||
Microsoft 365 Copilot Chat AI chat powered by latest LLMs — included with eligible plans | ✓ | New in 2026 |
| Windows & Desktop (1/1) | ||
Windows 11 Enterprise Enterprise OS with cloud management, security, and updates | ✓ | Virtual only |
Frontline features activate the moment users sign in. If your team is migrating from IMAP email or basic webmail, our Microsoft 365 migration services handle bulk provisioning so hundreds of frontline accounts go live overnight.
Cost Calculator
M365 F1 pricing calculator
| Users | Monthly Cost | Annual Cost | July 2026 Monthly | July 2026 Annual |
|---|---|---|---|---|
| 5 users | $11 | $135 | $15 | $180 |
| 10 users | $23 | $270 | $30 | $360 |
| 25 users | $56 | $675 | $75 | $900 |
| 50 users | $113 | $1350 | $150 | $1800 |
| 100 users | $225 | $2700 | $300 | $3600 |
| 150 users | $338 | $4050 | $450 | $5400 |
| 200 users | $450 | $5400 | $600 | $7200 |
| 300 users | $675 | $8100 | $900 | $10800 |
| 500 users | $1125 | $13500 | $1500 | $18000 |
| 1000 users | $2250 | $27000 | $3000 | $36000 |
Regional pricing
M365 F1 pricing around the world
Microsoft re-prices M365 per country. Annual commitment, pre-tax.
Migration paths
How to migrate to M365 F1
Common migration scenarios into this plan. Medha Cloud handles the full cutover end-to-end.
Any IMAP email server — Zoho, Yahoo, Rackspace, cPanel, Plesk, etc.
Gmail, Google Drive, Google Docs, Google Meet
FAQ
Questions about M365 F1
What is Microsoft 365 F1?+
What's the difference between M365 F1 and M365 F3?+
Why does M365 F1 pricing change in July 2026?+
Can I assign M365 F1 to office staff?+
Can I mix M365 F1 with other Microsoft 365 plans in the same tenant?+
What is Microsoft 365 F1?
Microsoft 365 F1 is a frontline worker Microsoft 365 subscription plan priced at $2.25/user/month (annual commitment). It supports unlimited users and includes 2 GB OneDrive of cloud storage per user.
Best for: Frontline/deskless workers needing Teams, basic security, and identity management — no Office apps
This plan includes 15 features across 9 categories including Office Apps, Collaboration, Email & Calendar, Security & Threat Protection, Identity & Access. It does not include 5 features available in higher-tier plans.
July 2026 pricing update: Starting July 1, 2026, M365 F1 will increase from $2.25/user/mo to $3/user/mo. This represents a 33% increase.
Switching to M365 F1?
Deploying M365 F1 for frontline workers often means migrating from a patchwork of consumer email, shared mailboxes, or basic IMAP hosting. Our IMAP to Microsoft 365 migration service supports bulk moves from providers like Zoho Mail, Yahoo Business, Rackspace, and other hosted email platforms. We batch-migrate hundreds of accounts overnight so frontline staff arrive to working inboxes the next morning.
Some retail and healthcare organizations also move from GoDaddy email to Microsoft 365 when they outgrow the limited storage and lack of compliance features. If your frontline deployment is part of a larger Microsoft 365 migration project that also involves knowledge workers on E3 or E5, we coordinate mixed-license rollouts so every user tier goes live simultaneously.
Buy through Medha
Get Microsoft 365 F1 — save 5%
Purchase through Medha Cloud and get partner pricing, free migration assistance, and priority support.
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Licensing Guide
Beyond Free Tools
Enterprise Cloud & IT Services
From Microsoft 365 migrations to fully managed infrastructure — we handle every layer of your IT stack.
Migration Tools We Use
Enterprise-grade tooling for every platform
- BitTitan MigrationWiz— Cloud-to-cloud email & data
- Microsoft Exchange Hybrid— On-prem to Exchange Online
- ShareGate Desktool— SharePoint & OneDrive
- Microsoft Mover.io— Google Drive to OneDrive
- Entra ID Connect— AD sync & hybrid identity
- PowerShell & EWS API— Automation & bulk ops