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Managed IT Services Blog: Enterprise Solutions & Best Practices

Discover enterprise-grade managed IT solutions, help desk best practices, and expert insights from certified professionals managing 10,000+ endpoints globally.

224 Articles•9 Expert Authors•Updated Weekly
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Page 3 of 8 — Showing 30 of 224 articles

•4 min read•Sreenivasa Reddy G

Simplifying Microsoft Authenticator Setup for Non-Technical Users: A Medha Cloud Guide

Setting up Microsoft Authenticator can be a headache, especially when you’re dealing with non-technical users or remote workers without corporate-owned devices. Spending 30-40 minutes walking someone through the process is frustrating and inefficient. At Medha Cloud, we understand these challenges, and we’re here to help you streamline the process, saving time and improving user experience. […]

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•5 min read•Sreenivasa Reddy G

6 Steps to Effectively Manage Application Inventory and Keep Agents Running Smoothly

Managing application agents across devices is a constant challenge for IT professionals. From agents randomly stopping their check-ins to applications mysteriously disappearing, maintaining consistent functionality can feel like an uphill battle. At Medha Cloud, we understand the frustrations that come with application inventory management. That’s why we’ve put together this comprehensive guide to help IT […]

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•5 min read•Sreenivasa Reddy G

The Ultimate Guide to Improving Helpdesk Performance and Customer Satisfaction

A well-functioning helpdesk is the backbone of any successful managed service provider (MSP). It ensures clients’ issues are resolved quickly, keeps team productivity high, and maintains customer satisfaction. However, even long-standing MSPs can experience slowdowns, stale tickets, and a decline in overall performance. If your helpdesk team is struggling with unaddressed tickets, incomplete time tracking, […]

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•4 min read•Sreenivasa Reddy G

How to Configure a Reliable Windows Failover Cluster: A Step-by-Step Guide by Medha Cloud

Configuring a Windows Failover Cluster can be challenging, especially when it comes to selecting the right hardware and storage solutions. With options from leading manufacturers like Dell, HPE, Fujitsu, and Lenovo, and the need to balance performance, reliability, and cost, the task can seem daunting. At Medha Cloud, we specialize in guiding businesses through such […]

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•4 min read•Sreenivasa Reddy G

Device Reassignment: Intune Reset Best Practices with Medha Cloud

Reassigning devices in a modern IT environment should be a seamless process, particularly when managing endpoints through Intune. As businesses embrace cloud-first strategies and migrate from legacy Remote Monitoring and Management (RMM) tools, choosing the right Intune reset option for device reassignment becomes essential to minimize workload, maintain security, and ensure operational efficiency. In this […]

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•7 min read•Sreenivasa Reddy G

Okta Review: Is it the best identity management solution for you?

Rating: ★☆☆☆☆ (1.7/5) Introduction Okta is one of the most well-known identity management and Single Sign-On (SSO) solutions, used by many organizations to manage identity and access securely. While it offers a range of powerful features, there have been growing concerns and dissatisfaction among users regarding the company’s support, pricing, and transparency. This review takes […]

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•6 min read•Sreenivasa Reddy G

Case study: Employee leaving DevSoft solutions – The high cost of not revoking access

Company background: DevSoft Solutions is a mid-sized software company based in Austin, Texas, employing around 150 people. They specialize in developing custom software solutions for clients across different industries. They use over 30 software tools, including SaaS platforms like Microsoft 365 and on-premises software for specific project management and development needs. The departure scenario: A […]

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•6 min read•Sreenivasa Reddy G

Case study: Onboarding a new employee at DevSoft solutions – A software company’s struggle with inefficient onboarding

Company background: DevSoft Solutions is a mid-sized software company based in Austin, Texas, employing around 150 people. They specialize in developing custom software solutions for clients across different industries. They use over 30 software tools, including SaaS platforms like Microsoft 365 and on-premises software for specific project management and development needs. The onboarding dilemma: A […]

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•5 min read•Rakshitha

Athenahealth Review 2024: A complete guide to Cloud-Based EHR, Billing, and Practice management

Our verdict on Athenahealth in 2024 Athenahealth remains one of the leading cloud-based platforms in healthcare, offering a comprehensive suite of services including Electronic Health Records (EHR), medical billing, and practice management. Designed to streamline the operations of healthcare providers, Athenahealth offers robust features that support both small practices and larger healthcare systems. The platform […]

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•5 min read•Bharath

Antimalware service executable : 3 effective strategies to reduce CPU load

Introduction The Antimalware Service Executable, also known as MsMpEng.exe, plays a crucial role in Windows Defender by protecting your system from malware and other security threats. However, many users have reported that this process can cause high CPU and memory utilization, leading to performance issues. In this article, we will explore effective strategies to reduce […]

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•60 min read•Bharath

15 Best E-commerce platforms for small business

Introduction In today’s digital age, e-commerce has become a critical component for small and medium-sized retail businesses (SMBs) looking to achieve success. The right e-commerce platform can revolutionize operations, enhance customer experiences, and drive growth. With a myriad of options available, it’s important for SMB retailers to choose the platform that aligns with their specific […]

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•81 min read•Bharath

20 best marketing automation tools for SMBs

Introduction In today’s fast-paced digital landscape, marketing automation has become a crucial tool for small and medium-sized businesses (SMBs) looking to optimize their marketing efforts and drive growth. By automating repetitive tasks, managing customer data, and streamlining communication, marketing automation tools enable SMBs to focus on strategic initiatives, increase efficiency, and improve overall marketing outcomes. […]

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